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Xendit Outage History

Daily provider-status observations and published incident history for Xendit.

Degraded performance

Xendit is reporting degraded performance. Verified . Official provider source.

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2.7% of 37 verified observed days had no reported provider issue

90-Day Trend

Jul 3Sep 30

Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.

Monthly Status Summary

Month Issue-free days Days Tracked Days with issues
September 2026 0% 30 30

This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.

Recorded Daily Status (Last 91 Days)

Jul 2 Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

September 2026
EWALLET LINKAJA Indonesia Disruption
minor Observed active window 6m

View incident details and source

Started:

E-Wallets - LinkAja
identified
Dear Valued Customers, We have detected issues with LINKAJA EWALLET payments due to a disruption on our partner's end. Impact: - We are seeing issues with completion of payments on LINKAJA - Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion. - Market: Indonesia - Impact: successful payment rate dropped below normal threshold We are currently in the process of investigating and will keep this page updated as ...
Payouts Disruption in Philippines
minor Observed active window 1h 29m

View incident details and source

Started:

Disbursement - Other Philippines banks and E-Wallets Remittance Payouts
identified
Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner. PH_MET: 1-50000 PH_SEC: All amount
identified
Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner. PH_SEC: All amount
identified
Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner. PH_BPI: 1-50000 PH_GCASH: 1-50000 PH_PAYMAYA: 1-50000 PH_UBP: All amount Other banks and Ewallets: 1-50000
identified
Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner. PH_SEC: All amount
identified
Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner. PH_BPI: 1-50000 PH_GCASH: 1-50000 PH_PAYMAYA: 1-50000 PH_UBP: All amount Other banks and Ewallets: 1-50000
identified
Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner. PH_BPI: 1-50000 PH_GCASH: 1-50000 PH_PAYMAYA: 1-50000 Other banks and Ewallets: 1-50000
Over-The-Counter ECPAY_LOAN Philippines Disruption
minor Observed active window 13m

View incident details and source

Started:

Over-The-Counter Payments - ECPay Loans
identified
Dear Valued Customers, We have detected issues with Over-The-Counter (OTC) ECPAY_LOAN payments due to disruption on our partner's end. Impact: - The created Over-The-Counter (OTC) ECPAY_LOAN cannot be paid - The successful Over-The-Counter (OTC) payment will take longer to process - Merchants will still be able to create/update Over-The-Counter (OTC) payment codes We are investigating and will keep this page updated as we hear news from our partner. In the meantime, we recommend that you...
Over-The-Counter ECPAY_LOAN Philippines Disruption
minor Observed active window 27m

View incident details and source

Started:

Over-The-Counter Payments - ECPay Loans
identified
Dear Valued Customers, We have detected issues with Over-The-Counter (OTC) ECPAY_LOAN payments due to disruption on our partner's end. Impact: - The created Over-The-Counter (OTC) ECPAY_LOAN cannot be paid - The successful Over-The-Counter (OTC) payment will take longer to process - Merchants will still be able to create/update Over-The-Counter (OTC) payment codes We are investigating and will keep this page updated as we hear news from our partner. In the meantime, we recommend that you...
Over-The-Counter ECPAY_LOAN Philippines Disruption
minor Observed active window 1h 25m

View incident details and source

Started:

Over-The-Counter Payments - ECPay Loans
identified
Dear Valued Customers, We have detected issues with Over-The-Counter (OTC) ECPAY_LOAN payments due to disruption on our partner's end. Impact: - The created Over-The-Counter (OTC) ECPAY_LOAN cannot be paid - The successful Over-The-Counter (OTC) payment will take longer to process - Merchants will still be able to create/update Over-The-Counter (OTC) payment codes We are investigating and will keep this page updated as we hear news from our partner. In the meantime, we recommend that you...
Over-The-Counter SEVEN_ELEVEN Philippines Disruption
minor Observed active window 15m

View incident details and source

Started:

Over-The-Counter Payments - 7-Eleven
identified
The issue has been identified and a fix is being implemented.
Over-The-Counter ECPAY_LOAN Philippines Disruption
minor Observed active window 29m

View incident details and source

Started:

Over-The-Counter Payments - ECPay Loans
identified
Dear Valued Customers, We have detected issues with Over-The-Counter (OTC) ECPAY_LOAN payments due to disruption on our partner's end. Impact: - The created Over-The-Counter (OTC) ECPAY_LOAN cannot be paid - The successful Over-The-Counter (OTC) payment will take longer to process - Merchants will still be able to create/update Over-The-Counter (OTC) payment codes We are investigating and will keep this page updated as we hear news from our partner. In the meantime, we recommend that you...
Over-The-Counter ECPAY_LOAN Philippines Disruption
minor Observed active window 20m

View incident details and source

Started:

Over-The-Counter Payments - ECPay Loans
identified
Dear Valued Customers, We have detected issues with Over-The-Counter (OTC) ECPAY_LOAN payments due to disruption on our partner's end. Impact: - The created Over-The-Counter (OTC) ECPAY_LOAN cannot be paid - The successful Over-The-Counter (OTC) payment will take longer to process - Merchants will still be able to create/update Over-The-Counter (OTC) payment codes We are investigating and will keep this page updated as we hear news from our partner. In the meantime, we recommend that you...
Over-The-Counter ECPAY_LOAN Philippines Disruption
minor Observed active window 24m

View incident details and source

Started:

Over-The-Counter Payments - ECPay Loans
identified
Dear Valued Customers, We have detected issues with Over-The-Counter (OTC) ECPAY_LOAN payments due to disruption on our partner's end. Impact: - The created Over-The-Counter (OTC) ECPAY_LOAN cannot be paid - The successful Over-The-Counter (OTC) payment will take longer to process - Merchants will still be able to create/update Over-The-Counter (OTC) payment codes We are investigating and will keep this page updated as we hear news from our partner. In the meantime, we recommend that you...
Over-The-Counter ECPAY_LOAN Philippines Disruption
minor Observed active window 3m

View incident details and source

Started:

Over-The-Counter Payments - ECPay Loans
identified
Dear Valued Customers, We have detected issues with Over-The-Counter (OTC) ECPAY_LOAN payments due to disruption on our partner's end. Impact: - The created Over-The-Counter (OTC) ECPAY_LOAN cannot be paid - The successful Over-The-Counter (OTC) payment will take longer to process - Merchants will still be able to create/update Over-The-Counter (OTC) payment codes We are investigating and will keep this page updated as we hear news from our partner. In the meantime, we recommend that you...

Legacy Incident Archive

1,943 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.

April 2026
DIRECT_DEBIT MAYBANK2U Malaysia Disruption
minor Source not attested
Last archived state: resolved
View archived record details
identified
Dear Valued Customers, We have detected issues with DIRECT_DEBIT MAYBANK2U payments due to disruption on our partner's end. Impact: - We are seeing issues with completion of payments. We are investigating and will keep this page updated as we hear news from our partner. In the meantime, we recommend that you take the following actions to mitigate disruption during this incident: - Customers may use other payment methods in the meantime. - It is recommended to wait for the channel to stab...
VIRTUAL_ACCOUNT BJB Indonesia Disruption
minor Source not attested
Last archived state: resolved
View archived record details
identified
Dear Valued Customers, We have detected issues with VIRTUAL_ACCOUNT BJB creation due to disruption on our partner's end. Impact: - New virtual accounts cannot be created We are investigating and will keep this page updated as we hear news from our partner. In the meantime, we recommend that you take the following actions to mitigate disruption during this incident: - Advise your payers to use other payment channels Sorry for the inconvenience caused. Sincerely, Xendit customer service
Payouts Disruption in Philippines
minor Source not attested
Last archived state: resolved
View archived record details
identified
Dear valued customers, We are currently seeing delays in processing Remittance to the following PHP destinations due to system issues with our partner. PH_GCASH: 1-50000
identified
Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements, Remittance to the following PHP destinations due to system issues with our partner. PH_GCASH: 1-50000
identified
Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements, Remittance to the following PHP destinations due to system issues with our partner. PH_BPI: 1-50000 PH_GCASH: 1-50000 PH_PAYMAYA: 1-50000 Other banks and Ewallets: 1-50000
DIRECT_DEBIT MAYBANK2U Malaysia Disruption
minor Source not attested
Last archived state: resolved
View archived record details
identified
Dear Valued Customers, We have detected issues with DIRECT_DEBIT MAYBANK2U payments due to disruption on our partner's end. Impact: - We are seeing issues with completion of payments. We are investigating and will keep this page updated as we hear news from our partner. In the meantime, we recommend that you take the following actions to mitigate disruption during this incident: - Customers may use other payment methods in the meantime. - It is recommended to wait for the channel to stab...
VIRTUAL_ACCOUNT MANDIRI Indonesia Disruption
minor Source not attested
Last archived state: resolved
View archived record details
identified
Dear Valued Customers, We have detected issues with VIRTUAL_ACCOUNT MANDIRI payment due to disruption on our partner's end. Impact: - The created virtual accounts cannot be paid - The successful virtual accounts payment will take longer to process We are investigating and will keep this page updated as we hear news from our partner. In the meantime, we recommend that you take the following actions to mitigate disruption during this incident: - Advise your payers to use other payment cha...
VIRTUAL_ACCOUNT BRI Indonesia Disruption
minor Source not attested
Last archived state: resolved
View archived record details
identified
Dear Valued Customers, We have detected issues with VIRTUAL_ACCOUNT BRI payment due to disruption on our partner's end. Impact: - The created virtual accounts cannot be paid - The successful virtual accounts payment will take longer to process We are investigating and will keep this page updated as we hear news from our partner. In the meantime, we recommend that you take the following actions to mitigate disruption during this incident: - Advise your payers to use other payment channel...
DIRECT_DEBIT MAYBANK2U Malaysia Disruption
minor Source not attested
Last archived state: resolved
View archived record details
identified
Dear Valued Customers, We have detected issues with DIRECT_DEBIT MAYBANK2U payments due to disruption on our partner's end. Impact: - We are seeing issues with completion of payments. We are investigating and will keep this page updated as we hear news from our partner. In the meantime, we recommend that you take the following actions to mitigate disruption during this incident: - Customers may use other payment methods in the meantime. - It is recommended to wait for the channel to stab...
EWALLET GOPAY Indonesia Disruption
minor Source not attested
Last archived state: resolved
View archived record details
identified
Dear Valued Customers, We have detected issues with GOPAY EWALLET payments due to a disruption on our partner's end. Impact: - Intermittent timeouts on EWALLET for creation of charge requests - Merchants will be able to initiate transactions, but will receive a CHANNEL_UNAVAILABLE error with a HTTP 503 response on a percent of requests. - Over 16.70% of requests in the last 15 minutes have been affected - First triggered at: 2026-04-12 21:26:12+07:00 We are currently in the process of ...
Payouts Disruption in Indonesia
minor Source not attested
Last archived state: resolved
View archived record details
identified
Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner. CIMB: above 10000
identified
Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner. CIMB: above 250000001
VIRTUAL_ACCOUNT MANDIRI Indonesia Disruption
minor Source not attested
Last archived state: resolved
View archived record details
identified
Dear Valued Customers, We have detected issues with VIRTUAL_ACCOUNT MANDIRI payment due to disruption on our partner's end. Impact: - The created virtual accounts cannot be paid - The successful virtual accounts payment will take longer to process We are investigating and will keep this page updated as we hear news from our partner. In the meantime, we recommend that you take the following actions to mitigate disruption during this incident: - Advise your payers to use other payment cha...