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Xendit Outage History

Daily provider-status observations and published incident history for Xendit.

Degraded performance

Xendit is reporting degraded performance. Verified . Official provider source.

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2.7% of 37 verified observed days had no reported provider issue

90-Day Trend

Jul 3Sep 30

Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.

Monthly Status Summary

Month Issue-free days Days Tracked Days with issues
September 2026 0% 30 30

This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.

Recorded Daily Status (Last 91 Days)

Jul 2 Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

September 2026
QR_CODE DANA Indonesia Disruption
minor Observed active window 3m

View incident details and source

Started:

QR Payments - DANA
identified
Dear Valued Customers, We have detected issues with DANA QR_CODE payments due to a disruption on our partner's end. Impact: - We are seeing issues with completion of payments on DANA - Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion. - Market: Indonesia - Impact: successful payment rate dropped below normal threshold We are currently in the process of investigating and will keep this page updated as we lea...
QR_CODE DANA Indonesia Disruption
minor Observed active window 3m

View incident details and source

Started:

QR Payments - DANA
identified
Dear Valued Customers, We have detected issues with DANA QR_CODE payments due to a disruption on our partner's end. Impact: - We are seeing issues with completion of payments on DANA - Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion. - Market: Indonesia - Impact: successful payment rate dropped below normal threshold We are currently in the process of investigating and will keep this page updated as we lea...
EWALLET SHOPEEPAY Philippines Disruption
minor Observed active window 8m

View incident details and source

Started:

E-Wallets - ShopeePay
identified
Dear Valued Customers, We have detected issues with SHOPEEPAY EWALLET payments due to a disruption on our partner's end. Impact: - We are seeing issues with completion of payments on SHOPEEPAY - Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion. - Impact: callback latency is high within the last 15 minutes with latency up to 30.874s - First triggered at: 2026-09-04 00:44:29+08:00 We are currently in the proc...
EWALLET SHOPEEPAY Philippines Disruption
minor Observed active window 5m

View incident details and source

Started:

E-Wallets - ShopeePay
identified
Dear Valued Customers, We have detected issues with SHOPEEPAY EWALLET payments due to a disruption on our partner's end. Impact: - We are seeing issues with completion of payments on SHOPEEPAY - Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion. - Impact: callback latency is high within the last 15 minutes with latency up to 30.885s - First triggered at: 2026-09-04 00:37:29+08:00 We are currently in the proc...
Over-The-Counter ECPAY_LOAN Philippines Disruption
minor Observed active window 5h 3m

View incident details and source

Started:

Over-The-Counter Payments - ECPay Loans
identified
Dear Valued Customers, We have detected issues with Over-The-Counter (OTC) ECPAY_LOAN payments due to disruption on our partner's end. Impact: - The created Over-The-Counter (OTC) ECPAY_LOAN cannot be paid - The successful Over-The-Counter (OTC) payment will take longer to process - Merchants will still be able to create/update Over-The-Counter (OTC) payment codes We are investigating and will keep this page updated as we hear news from our partner. In the meantime, we recommend that you...
Over-The-Counter ECPAY_LOAN Philippines Disruption
minor Observed active window 47m

View incident details and source

Started:

Over-The-Counter Payments - ECPay Loans
identified
Dear Valued Customers, We have detected issues with Over-The-Counter (OTC) ECPAY_LOAN payments due to disruption on our partner's end. Impact: - The created Over-The-Counter (OTC) ECPAY_LOAN cannot be paid - The successful Over-The-Counter (OTC) payment will take longer to process - Merchants will still be able to create/update Over-The-Counter (OTC) payment codes We are investigating and will keep this page updated as we hear news from our partner. In the meantime, we recommend that you...
Over-The-Counter ECPAY_LOAN Philippines Disruption
minor Observed active window 43m

View incident details and source

Started:

Over-The-Counter Payments - ECPay Loans
identified
Dear Valued Customers, We have detected issues with Over-The-Counter (OTC) ECPAY_LOAN payments due to disruption on our partner's end. Impact: - The created Over-The-Counter (OTC) ECPAY_LOAN cannot be paid - The successful Over-The-Counter (OTC) payment will take longer to process - Merchants will still be able to create/update Over-The-Counter (OTC) payment codes We are investigating and will keep this page updated as we hear news from our partner. In the meantime, we recommend that you...
Over-The-Counter ECPAY_LOAN Philippines Disruption
minor Observed active window 1h 41m

View incident details and source

Started:

Over-The-Counter Payments - ECPay Loans
identified
Dear Valued Customers, We have detected issues with Over-The-Counter (OTC) ECPAY_LOAN payments due to disruption on our partner's end. Impact: - The created Over-The-Counter (OTC) ECPAY_LOAN cannot be paid - The successful Over-The-Counter (OTC) payment will take longer to process - Merchants will still be able to create/update Over-The-Counter (OTC) payment codes We are investigating and will keep this page updated as we hear news from our partner. In the meantime, we recommend that you...
Payouts Disruption in Philippines
minor Observed active window 49m

View incident details and source

Started:

Disbursement - Other Philippines banks and E-Wallets Remittance Payouts
identified
Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner. PH_SEC: 1-49999
Payouts Disruption in Philippines
minor Observed active window 9m

View incident details and source

Started:

Disbursement - Other Philippines banks and E-Wallets Remittance Payouts
identified
Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner. PH_SEC: above 50001

Legacy Incident Archive

1,943 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.

April 2026
DIRECT_DEBIT MAYBANK2U Malaysia Disruption
minor Source not attested
Last archived state: resolved
View archived record details
identified
Dear Valued Customers, We have detected issues with DIRECT_DEBIT MAYBANK2U payments due to disruption on our partner's end. Impact: - We are seeing issues with completion of payments. We are investigating and will keep this page updated as we hear news from our partner. In the meantime, we recommend that you take the following actions to mitigate disruption during this incident: - Customers may use other payment methods in the meantime. - It is recommended to wait for the channel to stab...
DIRECT_DEBIT MAYBANK2U Malaysia Disruption
minor Source not attested
Last archived state: resolved
View archived record details
identified
Dear Valued Customers, We have detected issues with DIRECT_DEBIT MAYBANK2U payments due to disruption on our partner's end. Impact: - We are seeing issues with completion of payments. We are investigating and will keep this page updated as we hear news from our partner. In the meantime, we recommend that you take the following actions to mitigate disruption during this incident: - Customers may use other payment methods in the meantime. - It is recommended to wait for the channel to stab...
DIRECT_DEBIT MAYBANK2U Malaysia Disruption
minor Source not attested
Last archived state: resolved
View archived record details
identified
Dear Valued Customers, We have detected issues with DIRECT_DEBIT MAYBANK2U payments due to disruption on our partner's end. Impact: - We are seeing issues with completion of payments. We are investigating and will keep this page updated as we hear news from our partner. In the meantime, we recommend that you take the following actions to mitigate disruption during this incident: - Customers may use other payment methods in the meantime. - It is recommended to wait for the channel to stab...
Payouts Disruption in Philippines
minor Source not attested
Last archived state: resolved
View archived record details
identified
Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner. PH_PAYMAYA: 1-50000
Payouts Disruption in Philippines
minor Source not attested
Last archived state: resolved
View archived record details
identified
Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner. PH_PAYMAYA: 1-50000
Over-The-Counter ECPAY_LOAN Philippines Disruption
minor Source not attested
Last archived state: resolved
View archived record details
identified
Dear Valued Customers, We have detected issues with Over-The-Counter (OTC) ECPAY_LOAN payments due to disruption on our partner's end. Impact: - The created Over-The-Counter (OTC) ECPAY_LOAN cannot be paid - The successful Over-The-Counter (OTC) payment will take longer to process - Merchants will still be able to create/update Over-The-Counter (OTC) payment codes We are investigating and will keep this page updated as we hear news from our partner. In the meantime, we recommend that you...
Payouts Disruption in Philippines
minor Source not attested
Last archived state: resolved
View archived record details
identified
Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner. PH_BPI: 1-50000 PH_GCASH: 1-50000 PH_PAYMAYA: 1-50000 Other banks and Ewallets: 1-50000
identified
Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner. PH_PAYMAYA: 1-50000
identified
Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner. PH_PAYMAYA: 1-50000 PH_SEC: above 50001
Payouts Disruption in Philippines
minor Source not attested
Last archived state: resolved
View archived record details
identified
Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner. PH_PAYMAYA: 1-50000
Over-The-Counter ECPAY_LOAN Philippines Disruption
minor Source not attested
Last archived state: resolved
View archived record details
identified
Dear Valued Customers, We have detected issues with Over-The-Counter (OTC) ECPAY_LOAN payments due to disruption on our partner's end. Impact: - The created Over-The-Counter (OTC) ECPAY_LOAN cannot be paid - The successful Over-The-Counter (OTC) payment will take longer to process - Merchants will still be able to create/update Over-The-Counter (OTC) payment codes We are investigating and will keep this page updated as we hear news from our partner. In the meantime, we recommend that you...
EWALLET GOPAY Indonesia Disruption
minor Source not attested
Last archived state: resolved
View archived record details
identified
Dear Valued Customers, We have detected issues with GOPAY EWALLET payments due to a disruption on our partner's end. Impact: - Intermittent timeouts on EWALLET for creation of charge requests - Merchants will be able to initiate transactions, but will receive a CHANNEL_UNAVAILABLE error with a HTTP 503 response on a percent of requests. - Over 20.00% of requests in the last 15 minutes have been affected - First triggered at: 2026-04-18 07:12:12+07:00 We are currently in the process of ...
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