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2.7%of 37 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
0%
30
30
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 2Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Dear Valued Customers,
We have detected issues with Over-The-Counter (OTC) ECPAY_LOAN payments due to disruption on our partner's end.
Impact:
- The created Over-The-Counter (OTC) ECPAY_LOAN cannot be paid
- The successful Over-The-Counter (OTC) payment will take longer to process
- Merchants will still be able to create/update Over-The-Counter (OTC) payment codes
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you...
Dear Valued Customers,
We have detected issues with Over-The-Counter (OTC) ECPAY_LOAN payments due to disruption on our partner's end.
Impact:
- The created Over-The-Counter (OTC) ECPAY_LOAN cannot be paid
- The successful Over-The-Counter (OTC) payment will take longer to process
- Merchants will still be able to create/update Over-The-Counter (OTC) payment codes
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you...
Disbursement - PermataDisbursement - Other Indonesia banks and E-WalletsRemittance Payouts
identified
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.
PERMATA: 1-7999, above 100000001
Legacy Incident Archive
1,943 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
April 2026
DIRECT_DEBIT MAYBANK2U Malaysia Disruption
minorSource not attested
Last archived state: resolved
View archived record details
identified
Dear Valued Customers,
We have detected issues with DIRECT_DEBIT MAYBANK2U payments due to disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments.
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Customers may use other payment methods in the meantime.
- It is recommended to wait for the channel to stab...
DIRECT_DEBIT MAYBANK2U Malaysia Disruption
minorSource not attested
Last archived state: resolved
View archived record details
identified
Dear Valued Customers,
We have detected issues with DIRECT_DEBIT MAYBANK2U payments due to disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments.
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Customers may use other payment methods in the meantime.
- It is recommended to wait for the channel to stab...
CREDIT_CARDS Disruption
minorSource not attested
Last archived state: resolved
View archived record details
identified
Dear Valued Customers,
We have detected a disruption in CREDIT_CARDS payments due to disruption on our partner.
Impact:
You will experience an intermittent disruption and potentially won't be able to perform 3DS authentication transactions during this period.
We are inquiring about more information from our partner and will keep this page updated as we hear news from our partner.
Sorry for the inconvenience caused.
Sincerely,
Xendit customer service
Payouts Disruption in Philippines
minorSource not attested
Last archived state: resolved
View archived record details
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.
PH_GCASH: 1-50000
DIRECT_DEBIT BPI Philippines Disruption
minorSource not attested
Last archived state: resolved
View archived record details
identified
Dear Valued Customers,
We have detected issues with DIRECT_DEBIT BPI payments due to disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments.
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Customers may use other payment methods in the meantime.
- It is recommended to wait for the channel to stabilize ...
Payouts Disruption in Philippines
minorSource not attested
Last archived state: resolved
View archived record details
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.
PH_SEC: above 50001
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.
PH_PAYMAYA: 1-50000
Payouts Disruption in Philippines
minorSource not attested
Last archived state: resolved
View archived record details
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.
PH_PAYMAYA: 1-50000
DIRECT_DEBIT MAYBANK2U Malaysia Disruption
minorSource not attested
Last archived state: resolved
View archived record details
identified
Dear Valued Customers,
We have detected issues with DIRECT_DEBIT MAYBANK2U payments due to disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments.
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Customers may use other payment methods in the meantime.
- It is recommended to wait for the channel to stab...
VIRTUAL_ACCOUNT MANDIRI Indonesia Disruption
minorSource not attested
Last archived state: resolved
View archived record details
identified
Dear Valued Customers,
We have detected issues with VIRTUAL_ACCOUNT MANDIRI payment due to disruption on our partner's end.
Impact:
- The created virtual accounts cannot be paid
- The successful virtual accounts payment will take longer to process
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Advise your payers to use other payment cha...
VIRTUAL_ACCOUNT MANDIRI Indonesia Disruption
minorSource not attested
Last archived state: resolved
View archived record details
identified
Dear Valued Customers,
We have detected issues with VIRTUAL_ACCOUNT MANDIRI payment due to disruption on our partner's end.
Impact:
- The created virtual accounts cannot be paid
- The successful virtual accounts payment will take longer to process
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Advise your payers to use other payment cha...
