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96.5%of 57 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
96.6%
29
1
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 24Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Our e-signature provider is undergoing an emergency scheduled maintenance. Users may encounter errors when sending, approving, signing, or updating e-signature templates. This issue affects e-signature workflows, including offer letters and employee signatures.
Updates will be shared as they become available here: https://status.hellosign.com/incidents/r2d5pw74grzl
We've identified that customers using Microsoft 365/Outlook may experience delays in receiving notifications, password reset emails, one-time login passcode emails from Workable, and other emails.
This is caused by delivery delays on Microsoft's side. We will update this page as we have more information.
Legacy Incident Archive
3 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
April 2026
Delays in resume uploading
minorSource not attested
Last archived state: resolved
View archived record details
investigating
Candidates' CV/resume details may not be automatically populated to their profile after upload. Our team is aware and investigating. We'll post updates here as they become available.
Delays in resume uploading
minorSource not attested
Last archived state: resolved
View archived record details
investigating
Candidates' CV/resume details may not be automatically populated to their profile after upload. Our team is aware and investigating. We'll post updates here as they become available.
March 2026
Issue with timeouts and slowness
minorSource not attested
Last archived state: resolved
View archived record details
investigating
The issue appears to be resolved and all pages are loading normally. We apologize for the disruption.
identified
The issue has been identified and a fix is being implemented.
