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83.9%of 56 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
93.3%
30
2
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 22Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
We're aware of a technical issue affecting our platform. As a result, some customers will see receive an error message when setting up a payment or using their Wise card. Our team is already working on a fix.
This issue also impacts Wise Platform customers.
We have identified the issue and deployed a fix. We will continue monitoring and provide a further update on Friday.
identified
We are continuing to work on a solution. Customers will continue to see some delays impacting AED transfers. We will update you next at 17:00 CET on September 18 the latest.
identified
We are continuing to work on a solution. Customers will continue to see some delays impacting AED transfers. We will update you next at 17:00 CET on September 8 the latest.
identified
We are continuing to work on a solution. Customers will continue to see some delays impacting AED transfers. We will update you next at 17:00 CET on September 7 the latest.
identified
We are continuing to work on a solution. Customers will continue to see some delays impacting AED transfers. We will update you next at 16:00 CET on September 4 the latest.
identified
We are continuing to work on a solution. Customers will continue to see some delays impacting AED transfers. We will update you next at 16:00 CET on September 3 the latest.
identified
We have identified the root cause and are working on a solution. Customers will continue to see delays impacting pending transfers. We will update you next at 16:00 CET on September 2 the latest.
identified
We're aware of an issue that's affecting customers sending AED. As a result, some payments may be delayed.
This also affects Wise Platform partners.
Our team is already working on a solution. We apologise for any inconvenience.
Legacy Incident Archive
10 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
August 2026
Service Disruption
Source not attested
Last archived state: resolved
View archived record details
investigating
We are aware of an issue and are currently investigating.
July 2026
Delays processing incoming payments to Wise
minorSource not attested
Last archived state: resolved
View archived record details
identified
Some incoming payments to Wise are taking longer than usual to appear in our systems. Payments already sent are safe and don’t need to be resent, but related transfers may be delayed. We’re working to fix this as soon as possible.
June 2026
Service Disruption
Source not attested
Last archived state: resolved
View archived record details
investigating
We are aware of an issue and are currently investigating.
May 2026
Service Disruption
Source not attested
Last archived state: resolved
View archived record details
investigating
We are aware of an issue and are currently investigating.
Transfers are delayed
minorSource not attested
Last archived state: resolved
View archived record details
identified
Payments are currently taking longer than usual, impacting Wise customers and Wise Platform partners. We are monitoring the situation and working towards a fix.
Delay with Euro payments
minorSource not attested
Last archived state: resolved
View archived record details
identified
We are continuing to work on a fix for this issue.
identified
Euro payments are currently taking longer than usual and we are monitoring the situation closely.
Issue affecting spending limits and card controls
minorSource not attested
Last archived state: resolved
View archived record details
identified
The issue has been identified and a fix is being implemented.
investigating
We're aware of an issue that's affecting customers. As a result, some customers may not be able to see their card transactions in the app, see or update their spending limits and access their card controls in the app or the website. This also affects Wise Platform partners.
Our team is already working on a solution. We apologise for any inconvenience.
Brazil: Wise Card to Apple Pay
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue.
investigating
We are currently investigating an issue affecting customers in Brazil attempting to add their Wise cards to Apple Pay via the Wise app. Our partners and our team are working to resolve the issue as swiftly as possible. In the meantime, customers can still add their card manually by entering the card details directly into the Apple Wallet app.
April 2026
Issue with transfers
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We're aware of an issue with transfers that's affecting customers and Wise Platform partners. Our team is investigating the situation.
March 2026
Service partially unavailable
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
identified
We are currently experiencing a technical issue. As a result, users may experience issues when sending or receiving transfers, or using their debit card. This also affects Wise Platform partners. Our team is working on a fix, and we will continue to provide status updates here.
