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VitalSource Outage History

Uptime record, past incidents, and downtime history for VitalSource.

Checking current status...
93.4% uptime over 91 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✗

90-Day Trend

May 18Aug 15

Monthly Uptime

Month Uptime Days Tracked Days with Issues
August 2026 86.7% 15 2
July 2026 93.5% 31 2
June 2026 93.3% 30 2
May 2026 100% 15 0

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 91 Days)

May 17 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

August 2026
Collect Session History Tracking
minor

Started: Aug 4, 10:29 PM

identified
Section history tracking will be temporarily unavailable for ~24 hours. Collect remains fully functional.
Aug 4, 10:29 PM
July 2026
Service Degradation
minor

Started: Jul 20, 8:16 PM

monitoring
A fix has been implemented and we are monitoring the results.
Jul 20, 9:12 PM
investigating
We are continuing to investigate this issue.
Jul 20, 8:28 PM
investigating
We are currently experiencing a service degradation. We are investigation.
Jul 20, 8:16 PM
TextbookX Intermittent Issues
major

Started: Jul 7, 10:41 PM

identified
The issue has been identified, and a fix is currently being implemented.
Jul 7, 11:15 PM
investigating
TextbookX is currently experiencing intermittent issues. The team is investigating.
Jul 7, 10:41 PM
June 2026
The VitalSource Store and Sampling platform is currently down. We are investigating.
critical

Started: Jun 26, 9:12 AM

monitoring
A fix has been implemented and we are monitoring the results.
Jun 26, 9:59 AM
investigating
We are currently experiencing a service degradation. We are investigation.
Jun 26, 9:12 AM
Verba Collect is experiencing issues.
minor

Started: Jun 22, 6:50 PM

monitoring
A fix has been implemented and we are monitoring the results.
Jun 22, 7:09 PM
identified
The issue has been identified and a fix is being implemented.
Jun 22, 6:50 PM
May 2026
Instructure Security Incident

Started: May 4, 4:02 PM

monitoring
Instructure has confirmed a security Incident on their systems. Although VitalSource has not been impacted, we are monitoring our integrations with them closely and assisting Instructure where feasible. For more information, go to: https://status.instructure.com.
May 4, 4:02 PM
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