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Vitally Outage History

Daily provider-status observations and published incident history for Vitally.

Operational

Vitally is operational. Verified . Official provider source.

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97.5% of 81 verified observed days had no reported provider issue

90-Day Trend

Aug 18Nov 15

Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.

Monthly Status Summary

Month Issue-free days Days Tracked Days with issues
October 2026 100% 31 0
September 2026 100% 28 0

This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.

Recorded Daily Status (Last 91 Days)

Aug 17 Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

November 2026
Outlook email and calendar sync paused due to Microsoft 365 outage
minor Observed active window 22h 17m

View incident details and source

Started:

Analytics Data Processing
monitoring
Microsoft has started to recover from the Microsoft 365 outage that began yesterday around 12:30pm ET. We are now turning Outlook sync back on in stages to avoid overloading our sync systems. Outlook emails and calendar events from the outage will sync in automatically as each account catches up, and nothing needs to be reconnected. Gmail and Google Calendar sync are working normally. We will post another update once Outlook sync is fully restored.
identified
Gmail and Google Calendar syncs are back to normal. Outlook email and calendar syncs are paused on our side while Microsoft's Exchange Online outage continues, so new Outlook emails and meetings will not show up in Vitally until Microsoft recovers. No data is lost. Once Microsoft resolves their issue, we will turn Outlook syncs back on and they will catch up automatically. We will post another update then.
identified
We are seeing delays syncing emails and calendar events from connected Outlook and Gmail accounts. This is caused by an ongoing Microsoft 365 outage affecting Exchange Online. Outlook data is delayed by up to about 2 hours, and Gmail and Google Calendar are delayed as well while the sync queue catches up. No data is lost. Syncs will catch up automatically once Microsoft resolves their issue. We will post an update when things are back to normal.
Vitally application is slow in some US regions
minor Observed active window 1h 57m

View incident details and source

Started:

Product Analytics Data Processing
investigating
We've taken some remediation steps and Vitally application should be reachable again from all regions. We continue to investigate root cause and will post further updates
investigating
We are currently investigating this issue and will provide an update as soon as one is available

Legacy Incident Archive

1 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.

May 2026
Login issues for subset of customers
major Source not attested
Last archived state: resolved
View archived record details
monitoring
We have identified the root cause and we are no longer seeing any issues with logins. We will be closely monitoring for any further degradations as we fully resolve the issue.
identified
We're seeing logins begin to succeed for affected customers. We are further investigating root cause and completing our remediations.
investigating
We have been notified of an issue causing timeouts loading the app for some specific customers. We are working diligently to find and alleviate the cause of the issue.
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