Vibes has identified message delivery latency to our 10DLC partner on AT&T. We will provide updates as they become available.
<b>IMPACT</b>: 10DLC Message latency on AT&T. Messages both inbound and outbound to Vibes may experience delays in being delivered.
<b>ACTION</b>: No action is required; all messages are being queued and will be processed at the rate the 10DLC network is available.
Vibes has identified an issue with EU Platform API performance. You may currently be experiencing elevated errors from the Vibes EU Platform API. Systems affected can be found below, and our engineers are working to resolve the issue as soon as possible. We will continue to update you until this issue is resolved.
<b>Systems Impacted by this incident</b>:
•Elevated API Error Rates
Our carrier partners for France have notified us that they are experiencing issues within their messaging platform. This may affect both inbound and outbound SMS messages to the Vibes Platform for all France numbers. We are in direct contact with the carrier partner and will provide updates as they are received.
<b>IMPACT</b>: SMS message latency on the carrier network for France. Messages both inbound and outbound to Vibes may experience delays in being delivered.
<b>ACTION</b>: No action is required by you at this time. All messages are being queued by Vibes and will be processed at the rate in which the carrier network is made available to Vibes.
Our carrier partners for France have notified us that they are experiencing issues within their messaging platform. This may affect both inbound and outbound SMS messages to the Vibes Platform for all France numbers. We are in direct contact with the carrier partner and will provide updates as they are received.
<b>IMPACT</b>: SMS message latency on the carrier network for France. Messages both inbound and outbound to Vibes may experience delays in being delivered.
<b>ACTION</b>: No action is required by you at this time. All messages are being queued by Vibes and will be processed at the rate in which the carrier network is made available to Vibes.
Vibes has identified an issue with Event Trigger Callback delivery. You may experience delays in receiving Event Trigger Callbacks from Vibes. Our engineers are working to restore normal delivery speeds as soon as possible. We will continue to update you until this issue is resolved.
<b>IMPACT</b>:
• Delayed delivery of Event-Triggered Callbacks
Vibes engineers have identified an issue with our SMPP connections to our vendor for us-east-1. While we are in direct contact with their team, who is working to correct this issue as soon as possible, we recommend sending to our us-west-2 SMSCs to avoid any new messages being rejected.
Vibes has identified an issue with our message delivery. You may experience delays with SMS MT messages and DLR's inbound to Vibes. Our engineers are working to restore normal delivery speeds as soon as possible. We will continue to update you until this issue is resolved.
Legacy Incident Archive
33 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
April 2026
Apple Wallet Push Notification Latency
minorSource not attested
Last archived state: resolved
View archived record details
identified
Vibes has identified latency with Wallet Push notification message delivery to Apple. We will provide updates as they become available.
<b>IMPACT</b>: Push notification latency on Apple Wallet. Outbound wallet notifications may experience delays in being delivered.
<b>ACTION</b>: No action is required; all Push notifications are being queued and will be processed at the rate the Apple network is available to Vibes.
Carrier Latency: FRANCE
minorSource not attested
Last archived state: resolved
View archived record details
identified
Our carrier partners for FRANCE have notified us that they are experiencing issues within their messaging platform. This may affect both inbound and outbound SMS messages to the Vibes Platform for all French numbers. We are in direct contact with the carrier partner and will provide updates as they are received.
<b>IMPACT</b>: SMS message latency on the carrier network for FRANCE. Messages both inbound and outbound to Vibes may experience delays in being delivered.
<b>ACTION</b>: No ac...
March 2026
10DLC message latency: T-Mobile
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
investigating
Vibes has identified message delivery latency to our 10DLC partner on T-Mobile. We will provide updates as they become available.
<b>IMPACT</b>: 10DLC Message latency on T-Mobile. Messages both inbound and outbound to Vibes may experience delays in being delivered.
<b>ACTION</b>: No action is required; all messages are being queued and will be processed at the rate the 10DLC network is available.
