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Twilio Outage History

Daily provider-status observations and published incident history for Twilio.

Component incident

Twilio has an active component incident; no global outage is indicated. Verified . Official provider source.

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0% of 57 verified observed days had no reported provider issue

90-Day Trend

Jul 23Oct 20

Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.

Monthly Status Summary

Month Issue-free days Days Tracked Days with issues
September 2026 0% 30 30

This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.

Recorded Daily Status (Last 91 Days)

Jul 22 Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

September 2026
SMS Delivery Delays from Twilio to Multiple Networks in Ireland
minor Observed active window 4h 41m

View incident details and source

Started:

SMS, Europe
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to network subscribers on multiple networks in Ireland. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to network subscribers on multiple networks in Ireland. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to network subscribers on multiple networks in Ireland. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Appalachian Wireless United States
minor Observed active window 5h 30m

View incident details and source

Started:

SMS Long Code, North America SMS Short Code, North America
monitoring
We have observed a recovery in SMS delivery from a subset of Twilio Short Codes and Long Codes to Appalachian Wireless network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes and Long Codes to Appalachian Wireless network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes and Long Codes to Appalachian Wireless network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes and Long Codes to Appalachian Wireless network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes and Long Codes to Appalachian Wireless network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
User Authentication Identity SNA Failure Increase in Indonesia
minor Observed active window 16h 51m

View incident details and source

Started:

Verify Silent Network Auth
monitoring
We have observed a recovery in User Authentication Identity SNA failure increase in Indonesia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing User Authentication Identity SNA failure increase in Indonesia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing User Authentication Identity SNA failure increase in Indonesia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing User Authentication Identity SNA failure increase in Indonesia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing User Authentication Identity SNA failure increase in Indonesia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigating
Twilio customers may be experiencing User Authentication Identity SNA failure increase in Indonesia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
SMS Delivery Failures from a Subset of Twilio Long Codes to Iliad Italy
minor Observed active window 28h 47m

View incident details and source

Started:

SMS, Europe
monitoring
We have observed a recovery in SMS delivery from a subset of Twilio Long Codes to Iliad network subscribers in Italy and are monitoring service stability. We will provide another update in 16 hours or as soon as more information becomes available.
monitoring
We have observed a recovery in SMS delivery from a subset of Twilio Long Codes to Iliad network subscribers in Italy and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.
monitoring
We have observed a recovery in SMS delivery from a subset of Twilio Long Codes to Iliad network subscribers in Italy and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
monitoring
We have observed a recovery in SMS delivery from a subset of Twilio Long Codes to Iliad network subscribers in Italy and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Long Codes to Iliad network subscribers in Italy. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 8 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Long Codes to Iliad network subscribers in Italy. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Long Codes to Iliad network subscribers in Italy. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 4 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Long Codes to Iliad network subscribers in Italy. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Long Codes to Iliad network subscribers in Italy. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Long Codes to Iliad network subscribers in Italy. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
SMS Delivery Failures from a Subset of Twilio Long Codes to AT&T United States
minor Observed active window 3h 51m

View incident details and source

Started:

SMS Long Code, North America
monitoring
We have observed a recovery in SMS delivery from a subset of Twilio Long Codes to AT&T network subscribers in the United States and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
monitoring
We have observed a recovery in SMS delivery from a subset of Twilio Long Codes to AT&T network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Long Codes to AT&T network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes and Long Codes to AT&T network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Voice Call Failures from a Subset of Twilio Phone Numbers to Verizon United States
minor Observed active window 2h 33m

View incident details and source

Started:

Voice, North America
monitoring
We have observed a recovery in voice calls from a subset of Twilio Phone Numbers to Verizon network subscribers in the United States and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
monitoring
We have observed a recovery in voice calls from a subset of Twilio Phone Numbers to Verizon network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to Verizon network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Provisioning Status Not Being Available for Branded Calling
minor Observed active window 3h 5m

View incident details and source

Started:

Console
monitoring
Branded calling inside the Twilio Console is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
identified
The issue causing provisioning status not being available for branded calling inside the Twilio Console has been identified. We are actively working with our Engineering Team to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
investigating
We are experiencing provisioning status not being available for branded calling inside Twilio Console. Our engineers are working on identifying the issue. We will provide another update in 1 hour or as soon as more information becomes available.
SMS Delivery Delays from a Subset of Twilio Long Codes to Claro Brazil
minor Observed active window 3h 45m

View incident details and source

Started:

SMS, Latin America
monitoring
We have observed a recovery in SMS delivery from a subset of Twilio Long Codes to Claro network subscribers in Brazil and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to Claro network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to Claro network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to Claro network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
SMS Delivery Delays from Twilio Short Codes to Multiple Networks in United States
minor Observed active window 2h 0m

View incident details and source

Started:

SMS Short Code, North America
monitoring
We have observed a recovery in SMS delivery from Twilio Short Codes to network subscribers on multiple networks in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays from Twilio Short Codes to network subscribers on multiple networks in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio Short Codes to network subscribers on multiple networks in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
New Twilio Console – Voice 'Try It Out' Service Interruption
minor Observed active window 1h 2m

View incident details and source

Started:

Console
monitoring
We have started seeing recovery for the issue affecting the Voice 'Try It Out' feature in the New Twilio Console. We will continue to monitor the system until full recovery is confirmed. We expect to provide another update in 30 minutes or as soon as more information becomes available
identified
We have identified an issue with the Voice 'Try It Out' feature in New Twilio Console, where users may encounter errors when testing voice functionality. Our team is investigating the root cause, and we will provide another update in 1 hour or sooner if new details emerge.

Legacy Incident Archive

793 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.

March 2026
Twilio Voice has detected some customers in India receiving 480 for Outbound Calls
minor Source not attested
Last archived state: resolved
View archived record details
identified
We have identified the issue with some customers in India receiving 480 for Outbound Calls. We are still currently working with our carrier partners to resolve the issue. We will provide another update in 1 day or as soon as more information becomes available.
identified
We have identified the issue with some customers in India receiving 480 for Outbound Calls. We Still currently working with our carrier partners to resolve the issue. We will provide another update in 1 day or as soon as more information becomes available.
identified
We have identified the issue with some customers in India receiving 480 for Outbound Calls. We Still currently working with our carrier partners to resolve the issue. We will provide another update in 1 day or as soon as more information becomes available.
identified
We have identified the issue with some customers in India receiving 480 for Outbound Calls. We Still currently working with our carrier partners to resolve the issue. We will provide another update in 1 day or as soon as more information becomes available.
identified
We have identified the issue with some customers in India receiving 480 for Outbound Calls. We Still currently working with our carrier partners to resolve the issue. We will provide another update in 1 day or as soon as more information becomes available.
identified
We have identified the issue with some customers in India receiving 480 for Outbound Calls. We Still currently working with our carrier partners to resolve the issue. We will provide another update in 1 day or as soon as more information becomes available.
identified
We have identified the issue with some customers in India receiving 480 for Outbound Calls. We are currently working with our carrier partners to resolve the issue. We will provide another update in 1 day or as soon as more information becomes available.
identified
We have identified the issue with some customers in India receiving 480 for Outbound Calls. We are currently working with our carrier partners to resolve the issue. We will provide another update in 1 day or as soon as more information becomes available.
identified
We have identified the issue with some customers in India receiving 480 for Outbound Calls. We are currently working with our carrier partners to resolve the issue. We will provide another update in 1 day or as soon as more information becomes available.
identified
We have identified the issue with some customers in India receiving 480 for Outbound Calls. We are currently working with our carrier partners to resolve the issue. We will provide another update in 1 day or as soon as more information becomes available.
identified
We have identified the issue with some customers in India receiving 480 for Outbound Calls. We are currently working with our carrier partners to resolve the issue. We will try to provide another update in 8 hours or as soon as more information becomes available.
investigating
We are continuing to investigate the issue with some customers in India receiving 480 for Outbound Calls. We will provide another update in 8 hours or as soon as more information becomes available.
investigating
We are continuing to investigate the issue with some customers in India receiving 480 for Outbound Calls. We will provide another update in 4 hours or as soon as more information becomes available.
investigating
We are continuing to investigate the issue with some customers in India receiving 480 for Outbound Calls. We will provide another update in 2 hours or as soon as more information becomes available.
investigating
Our monitoring systems have detected a potential issue with some customers in India receiving 480 for Outbound Calls. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
SMS Delivery Delays from Twilio to Telefonica O2 Germany
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
We have observed a recovery in SMS delivery from Twilio to Telefonica O2 network subscribers in Germany and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Telefonica O2 network subscribers in Germany. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Telefonica O2 network subscribers in Germany. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Telefonica O2 network subscribers in Germany. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Telefonica O2 network subscribers in Germany. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Telefonica O2 network subscribers in Germany. Our team is actively investigating this issue. We will provide another update in 16 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Telefonica O2 network subscribers in Germany. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Telefonica O2 network subscribers in Germany. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Telefonica O2 network subscribers in Germany. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Telefonica O2 network subscribers in Germany. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
monitoring
We are observing recovery in SMS delivery delays from Twilio to Telefonica O2 network subscribers in Germany. We will continue monitoring the service to ensure a full recovery. We will provide another update in 16 hours or as soon as more information becomes available.
monitoring
We are observing recovery in SMS delivery delays from Twilio to Telefonica O2 network subscribers in Germany. We will continue monitoring the service to ensure a full recovery. We will provide another update in 8 hours or as soon as more information becomes available.
monitoring
We are observing recovery in SMS delivery delays from Twilio to Telefonica O2 network subscribers in Germany. We will continue monitoring the service to ensure a full recovery. We will provide another update in 4 hours or as soon as more information becomes available.
monitoring
We are observing recovery in SMS delivery delays from Twilio to Telefonica O2 network subscribers in Germany. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
monitoring
We are observing recovery in SMS delivery delays from Twilio to Telefonica O2 network subscribers in Germany. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
monitoring
We are observing recovery in SMS delivery delays from Twilio to Telefonica O2 network subscribers in Germany. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
monitoring
We are observing recovery in SMS delivery delays from Twilio to Telefonica O2 network subscribers in Germany. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Telefonica O2 network subscribers in Germany. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Telefonica O2 network subscribers in Germany. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hour or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Telefonica O2 network subscribers in Germany. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
SMS Delivery Failures from Twilio to Datora Brazil
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
We have observed a recovery in SMS delivery from Twilio to Datora network subscribers in Brazil and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Our team continues working toward a resolution for the issue related to SMS delivery failures to Datora network subscribers in Brazil. We will provide another update in 24 hours or as soon as more information becomes available.
identified
Our team continues working toward a resolution for the issue related to SMS delivery failures to Datora network subscribers in Brazil. We will provide another update in 24 hours or as soon as more information becomes available.
identified
Our team continues working toward a resolution for the issue related to SMS delivery failures to Datora network subscribers in Brazil. We will provide another update in 24 hours or as soon as more information becomes available.
identified
Our team continues working toward a resolution for the issue related to SMS delivery failures to Datora network subscribers in Brazil. We will provide another update in 24 hours or as soon as more information becomes available.
identified
Our team continues working toward a resolution for the issue related to SMS delivery failures to Datora network subscribers in Brazil. We will provide another update in 24 hours or as soon as more information becomes available.
identified
Our team continues working toward a resolution for the issue related to SMS delivery failures to Datora network subscribers in Brazil. We will provide another update in 24 hours or as soon as more information becomes available.
identified
Our team continues working toward a resolution for the issue related to SMS delivery failures to Datora network subscribers in Brazil. We will provide another update in 24 hours or as soon as more information becomes available.
identified
Our team continues working toward a resolution for the issue related to SMS delivery failures to Datora network subscribers in Brazil. We will provide another update in 24 hours or as soon as more information becomes available.
identified
Our team continues working toward a resolution for the issue related to SMS delivery failures to Datora network subscribers in Brazil. We will provide another update in 24 hours or as soon as more information becomes available.
identified
Our team continues working toward a resolution for the issue related to SMS delivery failures to Datora network subscribers in Brazil. We will provide another update in 24 hours or as soon as more information becomes available.
identified
Our team continues working toward a resolution for the issue related to SMS delivery failures to Datora network subscribers in Brazil. We will provide another update in 24 hours or as soon as more information becomes available.
identified
Our team continues working toward a resolution for the issue related to SMS delivery failures to Datora network subscribers in Brazil. We will provide another update in 24 hours or as soon as more information becomes available.
identified
Our team continues working toward a resolution for the issue related to SMS delivery failures to Datora network subscribers in Brazil. We will provide another update in 24 hours or as soon as more information becomes available.
identified
Our team continues working toward a resolution for the issue related to SMS delivery failures to Datora network subscribers in Brazil. We will provide another update in 24 hours or as soon as more information becomes available.
identified
Our team continues working toward a resolution for the issue related to SMS delivery failures to Datora network subscribers in Brazil. We will provide another update in 16 hours or as soon as more information becomes available.
identified
Our team continues working toward a resolution for the issue related to SMS delivery failures to Datora network subscribers in Brazil. We will provide another update in 8 hours or as soon as more information becomes available.
identified
Our team continues working toward a resolution for the issue related to SMS delivery failures to Datora network subscribers in Brazil. We will provide another update in 4 hours or as soon as more information becomes available.
identified
Our team continues working toward a resolution for the issue related to SMS delivery failures to Datora network subscribers in Brazil. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery failures from Twilio to Datora network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery failures from Twilio to Datora network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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