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Twilio Outage History

Daily provider-status observations and published incident history for Twilio.

Component incident

Twilio has an active component incident; no global outage is indicated. Verified . Official provider source.

Looking for an update now? Check the current status, or follow Twilio for future changes.

0% of 58 verified observed days had no reported provider issue

90-Day Trend

Jul 24Oct 21

Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.

Monthly Status Summary

Month Issue-free days Days Tracked Days with issues
September 2026 0% 30 30

This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.

Recorded Daily Status (Last 91 Days)

Jul 23 Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

October 2026
SMS and MMS Delivery Receipt Delays from Twilio to AT&T United States
minor Observed active window 7h 25m

View incident details and source

Started:

SMS Long Code, North America SMS Long Code, North America MMS Long Code, North America MMS Long Code, North America SMS Short Code, North America SMS Toll-Free, North America MMS Short Code, North America MMS Toll-Free, North America SMS Toll-Free, North America MMS Toll-Free, North America
monitoring
We have observed a recovery in SMS and MMS delivery receipts from Twilio to AT&T network subscribers in the United States and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
monitoring
We have observed a recovery in SMS and MMS delivery receipts from Twilio to AT&T network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS and MMS Delivery Receipt Delays from Twilio to AT&T network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS and MMS delivery delays from Twilio to AT&T network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigating
Twilio customers may be experiencing MMS delivery delays from Twilio to AT&T network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
SMS Delivery Delays from Twilio to Brisanet Brazil
minor Observed active window 115h 52m

View incident details and source

Started:

SMS, Latin America
monitoring
We have observed a recovery in SMS delivery from Twilio to Brisanet network subscribers in Brazil and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
monitoring
We have observed a recovery in SMS delivery receipt from Twilio to Brisanet network subscribers in Brazil and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Brisanet network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Brisanet network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Brisanet network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Brisanet network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Brisanet network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Brisanet network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Brisanet network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Brisanet network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Brisanet network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
monitoring
We have observed a recovery in SMS delivery from Twilio to Brisanet network subscribers in Brazil and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Brisanet network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Brisanet network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Brisanet network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Brisanet network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Brisanet network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Brisanet network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Brisanet network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Brisanet network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
SMS Delivery Delays from Twilio to Brisanet Servicos De Telecomunicacoes SA Brazil
minor Observed active window 1h 0m

View incident details and source

Started:

SMS, Latin America
monitoring
We have observed a recovery in SMS delivery from Twilio to Brisanet Servicos De Telecomunicacoes SA network subscribers in Brazil and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Brisanet network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Brisanet Servicos De Telecomunicacoes SA network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
SMS and MMS Delivery Delays and Delivery Receipt Delays between Twilio and AT&T in the United States
minor Observed active window 6h 0m

View incident details and source

Started:

SMS Long Code, North America MMS Long Code, North America MMS Long Code, North America SMS Short Code, North America SMS Toll-Free, North America MMS Short Code, North America MMS Toll-Free, North America SMS Toll-Free, North America MMS Toll-Free, North America
monitoring
We have observed a recovery in SMS and MMS delivery between Twilio and AT&T network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS and MMS delivery delays and delivery receipt delays between Twilio and AT&T network in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery delays and delivery failures between Twilio and AT&T network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS and MMS delivery delays and delivery failures between Twilio and AT&T network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery delays between Twilio and AT&T network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
SMS Delivery Delays and Failures from Twilio to Movistar El Salvador
minor Observed active window 146h 25m

View incident details and source

Started:

SMS, Latin America
monitoring
We have observed a recovery in SMS delivery from Twilio to Movistar network subscribers in El Salvador and are monitoring service stability. We will provide another update in 24 hours or as soon as more information becomes available.
monitoring
We have observed a recovery in SMS delivery from Twilio to Movistar network subscribers in El Salvador and are monitoring service stability. We will provide another update in 24 hours or as soon as more information becomes available.
monitoring
We have observed a recovery in SMS delivery from Twilio to Movistar network subscribers in El Salvador and are monitoring service stability. We will provide another update in 16 hours or as soon as more information becomes available.
monitoring
We have observed a recovery in SMS delivery from Twilio to Movistar network subscribers in El Salvador and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.
monitoring
We have observed a recovery in SMS delivery from Twilio to Movistar network subscribers in El Salvador and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
monitoring
We have observed a recovery in SMS delivery from Twilio to Movistar network subscribers in El Salvador and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Movistar network subscribers in El Salvador. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Movistar network subscribers in El Salvador. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Movistar network subscribers in El Salvador. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Movistar network subscribers in El Salvador. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays and delivery failures from Twilio to Movistar network subscribers in El Salvador. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Movistar network subscribers in El Salvador. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery failures from Twilio to Movistar network subscribers in El Salvador. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Movistar network subscribers in El Salvador. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery failures from Twilio to Movistar network subscribers in El Salvador. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery failures from Twilio to Movistar network subscribers in El Salvador. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery failures from Twilio to Movistar network subscribers in El Salvador. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
monitoring
We have observed a recovery in SMS delivery from Twilio to Movistar network subscribers in El Salvador and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery failures from Twilio to Movistar network subscribers in El Salvador. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery failures from Twilio to Movistar network subscribers in El Salvador. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery failures from Twilio to Movistar network subscribers in El Salvador. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery failures from Twilio to Movistar network subscribers in El Salvador. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery failures from Twilio to Movistar network subscribers in El Salvador. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery failures from Twilio to Movistar network subscribers in El Salvador. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
SMS Delivery Delays from Twilio to O! Kyrgyzstan
minor Observed active window 5h 7m

View incident details and source

Started:

SMS, APAC
monitoring
We have observed a recovery in SMS delivery from Twilio to O! network subscribers in Kyrgyzstan and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
monitoring
We have observed a recovery in SMS delivery from Twilio to O! network subscribers in Kyrgyzstan and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to O! network subscribers in Kyrgyzstan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to O! network subscribers in Kyrgyzstan. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Delays Viewing and Receiving Operator Results in Conversation Intelligence and Accessing Conversation Memory
minor Observed active window 58m

View incident details and source

Started:

Conversation Intelligence Conversation Intelligence (classic) Conversation Memory
monitoring
Our engineers have mitigated the incident. Memory and Intelligence v3 events are now publishing. Between the time of 12:33pm PT - 1:29pm PT Memory and Intelligence v3 events were not published. We are monitoring to ensure there is no further impact.
investigating
Our engineering team is currently investigating an issue that affects our Conversation Intelligence and Conversation Memory features. Affected users will be unable to view and receive new results from GenAI Language Operators and access new Memories and Observations in Conversation Memory. We will provide another update in 1 hour, or as soon as more information is available.
investigating
Our monitoring systems have detected a potential issue with Conversation Intelligence. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
SMS Delivery Delays from Twilio to MTN Nigeria
minor Observed active window 14h 31m

View incident details and source

Started:

SMS, Middle East & Africa
monitoring
We have observed a recovery in SMS delivery from Twilio to MTN network subscribers in Nigeria and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
monitoring
We have observed a recovery in SMS delivery from Twilio to MTN network subscribers in Nigeria and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to MTN network subscribers in Nigeria. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to MTN network subscribers in Nigeria. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
monitoring
We have observed a recovery in SMS delivery from Twilio to MTN network subscribers in Nigeria and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to MTN network subscribers in Nigeria. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to MTN network subscribers in Nigeria. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to MTN network subscribers in Nigeria. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
SMS Delivery Delays and Delivery Receipt Delays from Twilio to Chunghwa Telecom Taiwan
minor Observed active window 5h 41m

View incident details and source

Started:

SMS, APAC
monitoring
We have observed a recovery in SMS delivery and delivery receipts from Twilio to Chunghwa Telecom network subscribers in Taiwan and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
monitoring
We have observed a recovery in SMS delivery and delivery receipts from Twilio to Chunghwa Telecom network subscribers in Taiwan and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays and SMS delivery receipt delays from Twilio to Chunghwa Telecom network subscribers in Taiwan. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays and SMS delivery receipt delays from Twilio to Chunghwa Telecom network subscribers in Taiwan. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery delays and SMS delivery receipt delays from Twilio to Chunghwa Telecom network subscribers in Taiwan. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
SMS Delivery Delays from Twilio to Rain South Africa and Orange Niger
minor Observed active window 2h 33m

View incident details and source

Started:

SMS, Middle East & Africa
monitoring
We have observed a recovery in SMS delivery from Twilio to Rain network subscribers in South Africa and Orange network subscribers in Niger and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Rain network subscribers in South Africa and Orange network subscribers in Niger. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Legacy Incident Archive

793 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.

March 2026
SMS Delivery Failures from Twilio to Viettel Viet Nam
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
We have observed a recovery in SMS delivery from Twilio to Viettel network subscribers in Vietnam and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery failures from Twilio to Viettel network subscribers in Viet Nam. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery failures from Twilio to Viettel network subscribers in Viet Nam. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Voice Call Failures from Lithuania to Twilio Lithuania Phone Numbers
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
We have observed a recovery in voice calls from network subscribers in Lithuania to Twilio Phone Numbers and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing voice call failures from network subscribers in Lithuania to Twilio Lithuania Phone Numbers. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing voice call failures from network subscribers in Lithuania to Twilio Lithuania Phone Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
SMS Delivery Delays and Failures from a Subset of Twilio Long Codes to Vodafone Italy
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
We have observed a recovery in SMS delivery from a subset of Twilio Long Codes to Vodafone network subscribers in Italy and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identified
We continue experiencing SMS delivery delays and failures from a subset of Twilio Long Codes to Vodafone network subscribers in Italy. Our team has identified the cause and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to Vodafone network subscribers in Italy. Our team has identified the cause and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to Vodafone network subscribers in Italy. Our team has identified the cause and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to Vodafone network subscribers in Italy. Our team has identified the cause and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to Vodafone network subscribers in Italy. Our team has identified the cause and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to Vodafone network subscribers in Italy. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Delayed Account Reactivations
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
We have observed a recovery in the issue where customer accounts were not automatically reactivating after a successful payment. We are now monitoring service stability to ensure a full recovery. We will provide another update in 30 minutes or as soon as more information becomes available.
monitoring
We have observed a recovery in the issue where customer accounts were not automatically reactivating after a successful payment. We are now monitoring service stability to ensure a full recovery. We will provide another update in 30 minutes or as soon as more information becomes available.
identified
The issue causing the customer accounts to not automatically reactivate after a successful payment has been identified. We are actively working to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
identified
The issue causing the customer accounts to not automatically reactivate after a successful payment has been identified. We are actively working to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
identified
The issue causing the customer accounts to not automatically reactivate after a successful payment has been identified. We are actively working to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
identified
The issue causing the customer accounts to not automatically reactivate after a successful payment has been identified. We are actively working to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
investigating
We continue investigating reports of customer accounts not automatically reactivating after a successful payment. We will provide another update in 4 hours or as soon as more information is available.
investigating
We continue investigating reports of customer accounts not automatically reactivating after a successful payment. We will provide another update in 2 hours or as soon as more information is available.
investigating
We are investigating reports of customer accounts not automatically reactivating after a successful payment. We will provide another update in 1 hour or as soon as more information is available.
investigating
Twilio users who have a positive account balance are not being automatically reactivated and are reporting to Support.
SMS Delivery Receipt Delays from Twilio to DigiTel Venezuela
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
We have observed a recovery in SMS delivery receipts from Twilio to DigiTel network subscribers in Venezuela and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
investigating
We continue to experience SMS delivery receipt delays from Twilio to DigiTel network subscribers in Venezuela. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 4 hours or as soon as more information becomes available.
investigating
We continue to experience SMS delivery receipt delays from Twilio to DigiTel network subscribers in Venezuela. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to DigiTel network subscribers in Venezuela. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
On Call Engineers are Investigating 503 Responses to Billing Endpoints
Source not attested
Last archived state: resolved
View archived record details
investigating
Our monitoring systems have detected a potential issue with 503 Responses to billing endpoints. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
Register workflows failing with meta 403 code
minor Source not attested
Last archived state: resolved
View archived record details
investigating
We continue to experience issues with WhatsApp Sender Onboarding. Our team is actively investigating the problem. We expect to provide another update in four hours or as soon as more information becomes available.
investigating
We continue to experience issues with WhatsApp Sender Onboarding. Our team is actively investigating the problem. We expect to provide another update in two hours or as soon as more information becomes available.
investigating
We are currently experiencing issues with WhatsApp Sender Onboarding. Our team is actively investigating the problem. We expect to provide another update in one hour or as soon as more information becomes available.
Increase errors in whatsapp channel for verify
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
Our engineers have begun to see recovery for the issue causing errors and message delays on the WhatsApp channel for Verify. We will continue to monitor to ensure a full recovery. We expect to provide another update in 1 hour or as soon as more information becomes available.
identified
Our engineers have identified an issue causing errors and message delays on the WhatsApp channel for Verify. We are working with the provider on a resolution and expect to provide another update in 2 hours or as soon as more information becomes available.
identified
Our engineers have identified an issue causing errors and message delays on the WhatsApp channel for Verify. We are working with the provider on a resolution and expect to provide another update in one hour or as soon as more information becomes available.
MMS Delivery Delays from Twilio to T-Mobile United States
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
We have observed a recovery in MMS delivery from Twilio to T-Mobile network subscribers in the United States and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
monitoring
We have observed a recovery in MMS delivery from Twilio to T-Mobile network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing MMS delivery delays from Twilio to T-Mobile network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 2 hour or as soon as more information becomes available.
investigating
Twilio customers may be experiencing MMS delivery delays from Twilio to T-Mobile network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Voice Call Failures from Network Subscribers to a Subset of Twilio United States Toll-Free Numbers
minor Source not attested
Last archived state: resolved
View archived record details
investigating
Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio United States Toll-Free Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.