Daily provider-status observations and published incident history for Twilio.
Component incident
Twilio has an active component incident; no global outage is indicated. Verified .
Official provider source.
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0%of 57 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
0%
30
30
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 22Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Incident History
October 2026
Voice Call Audio Quality Degradation Between Twilio Phone Numbers and Multiple Networks in Brazil
We have observed a recovery in voice calls between Twilio Phone Numbers and network subscribers on multiple networks in Brazil and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing voice call audio quality degradation between Twilio Phone Numbers and network subscribers on multiple networks in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigating
Twilio customers may be experiencing voice call audio quality degradation between Twilio Phone Numbers and network subscribers on multiple networks in Brazil. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing voice call audio quality degradation between Twilio Phone Numbers and network subscribers on multiple networks in Brazil. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
SMS Delivery Delays and Failures from Twilio to Vivacom Bulgaria
We have observed a recovery in SMS delivery from Twilio to Vivacom network subscribers in Bulgaria and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
monitoring
We have observed a recovery in SMS delivery from Twilio to VIVACOM network subscribers in Bulgaria and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to VIVACOM network subscribers in Bulgaria. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to VIVACOM network subscribers in Bulgaria. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to VIVACOM network subscribers in Bulgaria. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Voice Call Failures between a Subset of Twilio Phone Numbers and Multiple Networks in South Africa
We have observed a recovery in voice calls between a subset of Twilio Phone Numbers and network subscribers on multiple networks in South Africa and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
monitoring
We have observed a recovery in voice calls between a subset of Twilio Phone Numbers and network subscribers on multiple networks in South Africa and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing voice call failures between a subset of Twilio Phone Numbers and network subscribers on multiple networks in South Africa. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigating
Twilio customers may be experiencing voice call failures between a subset of Twilio Phone Numbers and network subscribers on multiple networks in South Africa. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing voice call failures between a subset of Twilio Phone Numbers and network subscribers on multiple networks in South Africa. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
SMS Delivery Delays and Failures from Twilio to Etisalat and Du United Arab Emirates
We have observed a recovery in SMS delivery from Twilio to Etisalat and Du network subscribers in the United Arab Emirates and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Etisalat and Du network subscribers in the United Arab Emirates. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Etisalat and Du network subscribers in the United Arab Emirates. Our team is actively investigating this issue. We will provide another update in 30 minutes or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Etisalat and Du network subscribers in the United Arab Emirates. Our team is actively investigating this issue. We will provide another update in 15 minutes or as soon as more information becomes available.
SMS Delivery Delays from Twilio to Telekom Germany
We have observed a recovery in SMS delivery from Twilio to Telekom network subscribers in Germany and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Telekom network subscribers in Germany. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Telekom network subscribers in Germany. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Telekom network subscribers in Germany. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Debugger notifications are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
investigating
We are investigating an issue with intermittent failures delivering Debugger webhook notifications. At this time customers may experience delayed or missing Debugger notifications. We will provide another update in 1 hour or as soon as more information becomes available.
investigating
Our monitoring systems have detected a potential issue with Debugger notifications. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
MMS Delivery Delays From a Subset of Twilio Long Codes to C-Spire United States
We have observed a recovery in MMS delivery from a subset of Twilio Long Codes to C-Spire network subscribers in the United States and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
monitoring
We have observed a recovery in MMS delivery from a subset of Twilio Long Codes to C-Spire network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to C-Spire network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to C-Spire network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to C-Spire network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigating
Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to C-Spire network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Voice Call Failures From a Subset of Twilio Phone Numbers to Multiple Networks in Germany
We have observed a recovery in voice calls from a subset of Twilio Phone Numbers to network subscribers on multiple networks in Germany and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers on multiple networks in Germany. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to network subscribers in Germany. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in Germany. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Voice Call Failures From a Subset of Twilio South Africa Phone Numbers to Vodacom South Africa
We have observed a recovery in voice calls from a subset of Twilio South Africa Phone Numbers to Vodacom network subscribers in South Africa and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing voice call failures from a subset of Twilio South Africa Phone Numbers to Vodacom network subscribers in South Africa. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigating
Twilio customers may be experiencing voice call failures from Twilio South Africa Phone Numbers to Vodacom network subscribers in South Africa. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Voice Call Failures From a Subset of Twilio Phone Numbers to Romania
We have observed a recovery in voice calls from a subset of Twilio Phone Numbers to network subscribers in Romania and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
monitoring
We have observed a recovery in voice calls from a subset of Twilio Phone Numbers to network subscribers in Romania and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in Romania. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in Romania. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Legacy Incident Archive
793 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
March 2026
SMS Delivery Delays from Twilio to Softbank Japan
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
We have observed a recovery in SMS delivery from Twilio to Softbank network subscribers in Japan and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Softbank network subscribers in Japan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Softbank network subscribers in Japan. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
SMS Delivery Delays from Twilio to MTS Uzbekistan
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
We are observing recovery in SMS delivery delays from Twilio to MTS network subscribers in Uzbekista. We will continue monitoring the service tao ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
monitoring
We are observing recovery in SMS delivery delays from Twilio to MTS network subscribers in Uzbekista. We will continue monitoring the service tao ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
monitoring
We are observing recovery in SMS delivery delays from Twilio to MTS network subscribers in Uzbekista. We will continue monitoring the service tao ensure a full recovery. We will provide another update in [2 hours] or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to MTS network subscribers in Uzbekistan. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to MTS network subscribers in Uzbekistan. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to MTS network subscribers in Uzbekistan. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
SMS Delivery Delays and Failures from Twilio to Orange/Sonatel Senegal
minorSource not attested
Last archived state: resolved
View archived record details
investigating
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Orange/Sonatel network subscribers in Senegal. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Orange/Sonatel network subscribers in Senegal. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Orange/Sonatel network subscribers in Senegal. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Orange/Sonatel network subscribers in Senegal. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Orange/Sonatel network subscribers in Senegal. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Orange/Sonatel network subscribers in Senegal. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Orange/Sonatel network subscribers in Senegal. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
SMS Delivery Delays to TeleTalk in Bangladesh
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
We are observing recovery in SMS delivery delays when sending messages to TeleTalk in Bangladesh. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
investigating
We are experiencing SMS delivery delays when sending messages to TeleTalk in Bangladesh. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hour or as soon as more information becomes available.
investigating
We are experiencing SMS delivery delays when sending messages to TeleTalk in Bangladesh. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
SMS Delivery Delays and Failures from Twilio to Vietnamobile Vietnam
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
We have observed a recovery in SMS delivery from Twilio to Vietnamobile network subscribers in Vietnam and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Vietnamobile network subscribers in Vietnam. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.
monitoring
We are observing recovery in SMS delivery delays and failures from Twilio to Vietnamobile network subscribers in Vietnam. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Vietnamobile network subscribers in Vietnam. Our team is actively investigating this issue. We will provide another update in 4hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Vietnamobile network subscribers in Vietnam. Our team is actively investigating this issue. We will provide another update in 2hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Vietnamobile network subscribers in Vietnam. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in United States
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are observing recovery in SMS delivery receipt delays from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
SMS Delivery Delays from Twilio to Orange Cameroon
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We have observed a recovery in SMS delivery from Twilio to Orange network subscribers in Cameroon and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
investigating
Twilio customers may continue to experience SMS delivery delays from Twilio to Orange network subscribers in Cameroon. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
investigating
Twilio customers may continue to experience SMS delivery delays from Twilio to Orange network subscribers in Cameroon. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Orange network subscribers in Cameroon. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
SMS Delivery Delays from a Subset of Twilio Short Codes to Algar Brazil
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
We are observing recovery in SMS delivery delays from a subset of Twilio Short Codes to Algar network subscribers in Brazil. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Algar network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Algar network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Algar network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Algar network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Errors While Sending 'Auto Recharge Successful' Emails After Successful Recharge
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
'Auto Recharge Successful' emails are now operating/sending normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
identified
Our engineers have identified an issue affecting 'Auto Recharge Successful' emails and are working to deploy a fix. We expect to provide another update in 2 hours or as soon as more information becomes available.
identified
Our engineers have identified the issue 'Auto Recharge Successful' emails and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.
investigating
Our monitoring systems have detected a potential issue with customers receiving 'Auto Recharge Successful' emails. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
Intermittent SMPP Connectivity in IE1 Region
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
We have observed a recovery in the intermittent TCP connectivity issues affecting inbound and outbound SMPP connections within our IE1 region. This issue was impacting a subset of customers utilizing SMPP for messaging traffic through this specific gateway. We are now monitoring service stability to ensure a full recovery and will provide another update in 30 minutes or as soon as more information becomes available.
investigating
We are investigating reports of intermittent TCP connectivity issues affecting inbound and outbound SMPP connections within our IE1 region. This issue is currently impacting a subset of customers utilizing SMPP for messaging traffic through this specific gateway. We are actively working to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
investigating
We are investigating reports of intermittent TCP connectivity issues affecting inbound and outbound SMPP connections within our IE1 region. This issue is currently impacting a subset of customers utilizing SMPP for messaging traffic through this specific gateway. We are actively working to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
investigating
Our monitoring systems have detected a potential issue with Programmable Messaging. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
