Daily provider-status observations and published incident history for Twilio.
Component incident
Twilio has an active component incident; no global outage is indicated. Verified .
Official provider source.
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0%of 58 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
0%
30
30
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 23Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Incident History
October 2026
Voice Call Failures and Post Dial Delay from Twilio Phone Numbers to Israel
We have observed a recovery in voice calls from Twilio Phone Numbers to network subscribers in Israel and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.
monitoring
We have observed a recovery in voice calls from Twilio Phone Numbers to network subscribers in Israel and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
monitoring
We have observed a recovery in voice calls from Twilio Phone Numbers to network subscribers in Israel and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing voice call failures and post dial delay from Twilio Phone Numbers to network subscribers in Israel. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing voice call failures and post dial delay from Twilio Phone Numbers to network subscribers in Israel. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigating
Twilio customers may be experiencing voice call failures and post dial delay from a subset of Twilio Phone Numbers to network subscribers in Israel. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
SMS Delivery Delays and Failures Between Twilio and Multiple Networks in Brazil and Italy
We have observed a recovery in SMS delivery between Twilio and network subscribers on multiple networks in Brazil and Italy and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
monitoring
We have observed a recovery in SMS delivery between Twilio and network subscribers on multiple networks in Brazil and Italy and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery delays and failures between Twilio and network subscribers on multiple networks in Brazil and Italy. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery delays and failures between Twilio and network subscribers on multiple networks in Brazil and Italy. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs to Beeline Kazakhstan
Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Alphanumeric Sender IDs to Beeline network subscribers in Kazakhstan. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Voice Call Audio Quality Degradation Between Twilio Phone Numbers and Multiple Networks in Brazil
We have observed a recovery in voice calls between Twilio Phone Numbers and network subscribers on multiple networks in Brazil and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing voice call audio quality degradation between Twilio Phone Numbers and network subscribers on multiple networks in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigating
Twilio customers may be experiencing voice call audio quality degradation between Twilio Phone Numbers and network subscribers on multiple networks in Brazil. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing voice call audio quality degradation between Twilio Phone Numbers and network subscribers on multiple networks in Brazil. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
SMS Delivery Delays and Failures from Twilio to Vivacom Bulgaria
We have observed a recovery in SMS delivery from Twilio to Vivacom network subscribers in Bulgaria and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
monitoring
We have observed a recovery in SMS delivery from Twilio to VIVACOM network subscribers in Bulgaria and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to VIVACOM network subscribers in Bulgaria. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to VIVACOM network subscribers in Bulgaria. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to VIVACOM network subscribers in Bulgaria. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Voice Call Failures between a Subset of Twilio Phone Numbers and Multiple Networks in South Africa
We have observed a recovery in voice calls between a subset of Twilio Phone Numbers and network subscribers on multiple networks in South Africa and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
monitoring
We have observed a recovery in voice calls between a subset of Twilio Phone Numbers and network subscribers on multiple networks in South Africa and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing voice call failures between a subset of Twilio Phone Numbers and network subscribers on multiple networks in South Africa. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigating
Twilio customers may be experiencing voice call failures between a subset of Twilio Phone Numbers and network subscribers on multiple networks in South Africa. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing voice call failures between a subset of Twilio Phone Numbers and network subscribers on multiple networks in South Africa. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
SMS Delivery Delays and Failures from Twilio to Etisalat and Du United Arab Emirates
We have observed a recovery in SMS delivery from Twilio to Etisalat and Du network subscribers in the United Arab Emirates and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Etisalat and Du network subscribers in the United Arab Emirates. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Etisalat and Du network subscribers in the United Arab Emirates. Our team is actively investigating this issue. We will provide another update in 30 minutes or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Etisalat and Du network subscribers in the United Arab Emirates. Our team is actively investigating this issue. We will provide another update in 15 minutes or as soon as more information becomes available.
SMS Delivery Delays from Twilio to Telekom Germany
We have observed a recovery in SMS delivery from Twilio to Telekom network subscribers in Germany and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Telekom network subscribers in Germany. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Telekom network subscribers in Germany. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Telekom network subscribers in Germany. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Debugger notifications are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
investigating
We are investigating an issue with intermittent failures delivering Debugger webhook notifications. At this time customers may experience delayed or missing Debugger notifications. We will provide another update in 1 hour or as soon as more information becomes available.
investigating
Our monitoring systems have detected a potential issue with Debugger notifications. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
MMS Delivery Delays From a Subset of Twilio Long Codes to C-Spire United States
We have observed a recovery in MMS delivery from a subset of Twilio Long Codes to C-Spire network subscribers in the United States and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
monitoring
We have observed a recovery in MMS delivery from a subset of Twilio Long Codes to C-Spire network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to C-Spire network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to C-Spire network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to C-Spire network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigating
Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to C-Spire network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Legacy Incident Archive
793 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
April 2026
SMS Delivery Delays from Twilio to Orange Cameroon
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
We have observed a recovery in SMS delivery from Twilio to Orange network subscribers in Cameroon and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
monitoring
We have observed a recovery in SMS delivery from Twilio to Orange network subscribers in Cameroon and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Orange network subscribers in Cameroon. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Orange network subscribers in Cameroon. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Orange network subscribers in Cameroon. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Orange network subscribers in Cameroon. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Orange network subscribers in Cameroon. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
User Authentication Identity Gateway API High Latency for T-Mobile in United States
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
We have observed a recovery in User Authentication Identity Gateway API high latency for T-Mobile in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing User Authentication Identity Gateway API high latency for T-Mobile in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing User Authentication Identity Gateway API high latency for T-Mobile in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigating
Twilio customers may be experiencing User Authentication Identity Gateway API high latency for T-Mobile in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
SMS Delivery Delays and Failures from Twilio to MTS Russia
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
We have observed a recovery in SMS delivery from Twilio to MTS network subscribers in Russia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to MTS network subscribers in Russia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to MTS network subscribers in Russia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
SMS Delivery Receipt Delays from Twilio to Globe Philippines
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
We have observed a recovery in SMS delivery receipts from Twilio to Globe network subscribers in the Philippines and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Globe network subscribers in the Philippines. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
Lookup Identity Match Lookup V2 API package Increased Error Rate
Source not attested
Last archived state: resolved
View archived record details
monitoring
Our engineers identified an issue where we were seeing an increased error rate for some customers using the Identity Match Lookup V2 API package, all other packages are normal. A fix has been applied and we are observing improvements. We will provide an update in 2 hours or a soon as more information becomes available.
SMS Delivery Delays and Failures From a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Jazz Pakistan
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
We have observed a recovery in SMS delivery from a subset of Twilio Alphanumeric Sender IDs and Long Codes to Jazz network subscribers in Pakistan and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Alphanumeric Sender IDs and Long Codes to Jazz network subscribers in Pakistan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Alphanumeric Sender IDs and Long Codes to Jazz network subscribers in Pakistan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Alphanumeric Sender IDs and Long Codes to Jazz network subscribers in Pakistan. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Increased rate of 11200 warnings from Programmable Video
Source not attested
Last archived state: resolved
View archived record details
monitoring
Our engineers have fixed the issue with an Increased rate of 11200 warnings from Programmable Video and are currently monitoring. We expect to provide another update in 2 hours or as soon as more information becomes available.
identified
Our engineers have identified the issue with an Increased rate of 11200 warnings from Programmable Video and are working to deploy a fix. We expect to provide another update in 1 hours or as soon as more information becomes available.
SMS Delivery Delays from Twilio Phone Numbers to Orange Cameroon
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
We have observed a recovery in SMS delivery from Twilio Phone Numbers to Orange network subscribers in Cameroon and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
monitoring
We have observed a recovery in SMS delivery from Twilio Phone Numbers to Orange network subscribers in Cameroon and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Orange network subscribers in Cameroon. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Orange network subscribers in Cameroon. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Orange network subscribers in Cameroon. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Orange network subscribers in Cameroon. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Orange network subscribers in Cameroon. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Programmable Messaging - Service Interruption With Programmable Messaging for a Percentage of Messaging Services
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are investigating a service interruption with Programmable Messaging for a percentage of Messaging Services where messages sent with Messaging Services failed to honor {force-opt-in}. We expect to provide another update in 60 minutes or as soon as more information becomes available
SMS Delivery Failures from Twilio to Telefonica Peru
minorSource not attested
Last archived state: resolved
View archived record details
investigating
Twilio customers may be experiencing SMS delivery failures from Twilio to Telefonica network subscribers in Peru. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
