Daily provider-status observations and published incident history for Twilio.
Component incident
Twilio has an active component incident; no global outage is indicated. Verified .
Official provider source.
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0%of 58 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
0%
30
30
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 23Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Incident History
August 2026
SMS Delivery Delays and Failures from a Subset of Twilio Short Codes and Toll-Free Numbers to Altice (CSC Wireless) United States
SMS Short Code, North AmericaSMS Toll-Free, North AmericaSMS Toll-Free, North America
monitoring
We have observed a recovery in SMS delivery from a subset of Twilio Short Codes and Toll-Free Numbers to Altice (CSC Wireless) network subscribers in the United States and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
monitoring
We have observed a recovery in SMS delivery from a subset of Twilio Short Codes and Toll-Free Numbers to Altice (CSC Wireless) network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Short Codes and Toll-Free Numbers to Altice (CSC Wireless) network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Short Codes and Toll-Free Numbers to Altice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Short Codes and Toll-Free Numbers to Altice (CSC Wireless) network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
SMS Delivery Receipt Delays from Twilio to Globe Telecom Philippines
We have observed a recovery in SMS delivery receipts from Twilio to Globe Telecom network subscribers in the Philippines and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Globe Telecom network subscribers in the Philippines. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Globe Telecom network subscribers in the Philippines. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
Voice Call Failures and Audio Quality Degradation between a Subset of Twilio Phone Numbers and Multiple Networks in Hong Kong
We have observed a recovery in voice calls between a subset of Twilio Phone Numbers and network subscribers on multiple networks in Hong Kong and are monitoring service stability. We will provide another update in 24 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing voice call failures and audio quality degradation between a subset of Twilio Phone Numbers and network subscribers on multiple networks in Hong Kong. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing voice call failures and audio quality degradation between a subset of Twilio Phone Numbers and network subscribers on multiple networks in Hong Kong. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing voice call failures and audio quality degradation between a subset of Twilio Phone Numbers and network subscribers on multiple networks in Hong Kong. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing voice call failures and audio quality degradation between a subset of Twilio Hong Kong Phone Numbers and network subscribers on multiple networks in Hong Kong. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing voice call failures and audio quality degradation between a subset of Twilio Hong Kong Phone Numbers and network subscribers on multiple networks in Hong Kong. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing voice call failures and audio quality degradation between a subset of Twilio Phone Numbers and network subscribers on multiple networks in Hong Kong. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing voice call failures and audio quality degradation between Twilio Phone Numbers and network subscribers on multiple networks in Hong Kong. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigating
Twilio customers may be experiencing voice call failures and audio quality degradation between a subset of Twilio Phone Numbers and network subscribers on multiple networks in Hong Kong. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing voice call failures and audio quality degradation between Twilio Phone Numbers and network subscribers on multiple networks in Hong Kong. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing voice call failures and audio quality degradation between a subset of Twilio Phone Numbers and network subscribers on multiple networks in Hong Kong. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
SMS Delivery Delays and Failures from Twilio to Megafon Tajikistan
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Megafon network subscribers in Tajikistan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Megafon network subscribers in Tajikistan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Megafon network subscribers in Tajikistan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Megafon network subscribers in Tajikistan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Megafon network subscribers in Tajikistan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Megafon network subscribers in Tajikistan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Megafon network subscribers in Tajikistan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Megafon network subscribers in Tajikistan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Megafon network subscribers in Tajikistan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Megafon network subscribers in Tajikistan. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
SMS Delivery Receipt Delays from Twilio Long Codes to Liberty Puerto Rico
We have observed a recovery in SMS delivery receipts from Twilio Long Codes to Liberty network subscribers in Puerto Rico and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery receipt delays from Twilio Long Codes to Liberty network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 24 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery receipt delays from Twilio Long Codes to Liberty network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 16 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery receipt delays from Twilio Long Codes to Liberty network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 8 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery receipt delays from Twilio Long Codes to Liberty network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 4 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery receipt delays from Twilio Long Codes to Liberty network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery receipt delays from Twilio Long Codes to Liberty network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
monitoring
We have observed a recovery in SMS delivery receipts from Twilio Long Codes to Liberty network subscribers in Puerto Rico and are monitoring service stability. We will provide another update in 16 hours or as soon as more information becomes available.
monitoring
We have observed a recovery in SMS delivery receipts from Twilio Long Codes to Liberty network subscribers in Puerto Rico and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.
monitoring
We have observed a recovery in SMS delivery receipts from Twilio Long Codes to Liberty network subscribers in Puerto Rico and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
monitoring
We have observed a recovery in SMS delivery receipts from Twilio Long Codes to Liberty network subscribers in Puerto Rico and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery receipt delays from Twilio Long Codes to Liberty network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 4 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery receipt delays from Twilio Long Codes to Liberty network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery receipt delays from Twilio Long Codes to Liberty network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery receipt delays from Twilio Long Codes to Liberty network subscribers in Puerto Rico. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
SMS Delivery Failures from Twilio to Evatis Djibouti
We have observed a recovery in SMS delivery from Twilio to Evatis network subscribers in Djibouti and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery failures from Twilio to Evatis network subscribers in Djibouti. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery failures from Twilio to Evatis network subscribers in Djibouti. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery failures from Twilio to Evatis network subscribers in Djibouti. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery failures from Twilio to Evatis network subscribers in Djibouti. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
SMS Delivery Receipt Delays from Twilio to Malitel Mali
We have observed a recovery in SMS delivery receipts from Twilio to Malitel network subscribers in Mali and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Malitel network subscribers in Mali. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Malitel network subscribers in Mali. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
monitoring
We have observed a recovery in SMS delivery receipts from Twilio to Malitel network subscribers in Mali and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Malitel network subscribers in Mali. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Malitel network subscribers in Mali. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
Voice Call Failures and Post Dial Delay from a Subset of Twilio Phone Numbers to United Kingdom
We have observed a recovery in voice calls from a subset of Twilio Phone Numbers to network subscribers in the United Kingdom and are monitoring service stability. We will provide another update in 24 hours or as soon as more information becomes available.
monitoring
We have observed a recovery in voice calls from a subset of Twilio Phone Numbers to network subscribers in the United Kingdom and are monitoring service stability. We will provide another update in 24 hours or as soon as more information becomes available.
monitoring
We have observed a recovery in voice calls from a subset of Twilio Phone Numbers to network subscribers in the United Kingdom and are monitoring service stability. We will provide another update in 16 hours or as soon as more information becomes available.
monitoring
We have observed a recovery in voice calls from a subset of Twilio Phone Numbers to network subscribers in the United Kingdom and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.
monitoring
We have observed a recovery in voice calls from a subset of Twilio Phone Numbers to network subscribers in the United Kingdom and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
monitoring
We have observed a recovery in voice calls from a subset of Twilio Phone Numbers to network subscribers in the United Kingdom and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
monitoring
We have observed a recovery in voice calls from a subset of Twilio Phone Numbers to network subscribers in the United Kingdom and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing voice call post dial delay and failures from a subset of Twilio Phone Numbers to network subscribers in the United Kingdom. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing voice call failures and post dial delay from a subset of Twilio Phone Numbers to network subscribers in the United Kingdom. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing voice call failures and post dial delay from a subset of Twilio Phone Numbers to network subscribers in the United Kingdom. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing voice call post dial delay and failures from a subset of Twilio Phone Numbers to network subscribers in the United Kingdom. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing voice call post dial delay and call failures from a subset of Twilio Phone Numbers to network subscribers in the United Kingdom. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigating
Twilio customers may be experiencing voice call failures and post dial delay from a subset of Twilio Phone Numbers to network subscribers in the United Kingdom. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
SMS Delivery Delays from a Subset of Twilio Short Codes to Small Carriers in United States
We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
MMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Verizon and T-Mobile United States
We have observed a recovery in MMS delivery receipts from a subset of Twilio Short Codes to Verizon and T-Mobile network subscribers in the United States and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
monitoring
We have observed a recovery in MMS delivery receipts from a subset of Twilio Short Codes to Verizon and T-Mobile network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing MMS delivery receipt delays from a subset of Twilio Short Codes to Verizon and T-Mobile network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 8 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing MMS delivery receipt delays from a subset of Twilio Short Codes to Verizon and T-Mobile network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 4 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing MMS delivery receipt delays from a subset of Twilio Short Codes to Verizon and T-Mobile network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing MMS delivery receipt delays from a subset of Twilio Short Codes to Verizon and T-Mobile network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
investigating
Twilio customers may be experiencing MMS delivery receipt delays from a subset of Twilio Short Codes to Verizon and T-Mobile network subscribers in the United States. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
Legacy Incident Archive
793 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
May 2026
Flex Insights HR Delayed Gooddata loads
minorSource not attested
Last archived state: resolved
View archived record details
investigating
Flex Insights HR is still observing delayed data loads to Gooddata workspaces. The team is actively working with vendor Gooddata. WhiIe the GoodData portal UI remains functional, some users may encounter outdated or stale data in the interim. We will update you with in next 2 hour or as soon as there is an update.
investigating
Flex Insights HR is observing delayed data loads to Gooddata workspaces. The team is actively working with vendor Good data. WhiIe the GoodData portal UI remains functional, some users may encounter outdated or stale data in the interim. We will update you with in next 1 hour or as soon as there is an update.
Voice Call Audio Quality Degradation between Twilio Phone Numbers and Multiple Networks in United Kingdom
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
We have observed a recovery in voice calls between Twilio Phone Numbers and network subscribers on multiple networks in the United Kingdom and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
monitoring
We have observed a recovery in voice calls between Twilio Phone Numbers and network subscribers on multiple networks in the United Kingdom and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing voice call audio quality degradation between Twilio Phone Numbers and network subscribers on multiple networks in the United Kingdom. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing voice call audio quality degradation between Twilio Phone Numbers and network subscribers on multiple networks in the United Kingdom. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing voice call audio quality degradation between Twilio Phone Numbers and network subscribers on multiple networks in the United Kingdom. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigating
Twilio customers may be experiencing voice call audio quality degradation between Twilio Phone Numbers and network subscribers on multiple networks in the United Kingdom. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
SMS Delivery Delays from Twilio to Tigo Honduras
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
We have observed a recovery in SMS delivery from Twilio to Tigo network subscribers in Honduras and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.
monitoring
We have observed a recovery in SMS delivery from Twilio to Tigo network subscribers in Honduras and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
monitoring
We have observed a recovery in SMS delivery from Twilio to Tigo network subscribers in Honduras and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Tigo network subscribers in Honduras. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Tigo network subscribers in Honduras. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Tigo network subscribers in Honduras. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Tigo network subscribers in Honduras. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Tigo network subscribers in Honduras. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
April 2026
Voice Call Audio Quality Degradation Between Twilio Phone Numbers and Multiple Networks in United Kingdom
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
We have observed a recovery in voice calls between Twilio Phone Numbers and network subscribers on multiple networks in the United Kingdom and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing voice call audio quality degradation between Twilio Phone Numbers and network subscribers on multiple networks in the United Kingdom. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing voice call audio quality degradation between Twilio Phone Numbers and Hutchison H3G network subscribers in the United Kingdom. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigating
Twilio customers may be experiencing voice call audio quality degradation between Twilio Phone Numbers and network subscribers on multiple networks in the United Kingdom. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Latency and Timeouts for Phone Numbers API Search
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
Searches performed via the Twilio Phone Numbers API are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
investigating
We are currently investigating elevated latency for Twilio Phone Numbers API search. Customer may experience timeouts when searching for numbers via api. Our engineering team is actively working on the issue, and we will provide another update in 1 hour or as soon as more information becomes available.
investigating
Our monitoring systems have detected a potential issue with the Phone Numbers API. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
SMS Delivery Delays and Failures Between a Subset of Twilio Short Codes and Telcel in Mexico
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
We have observed a recovery in SMS delivery between a subset of Twilio Short Codes and Telcel network subscribers in Mexico and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays and failures between a subset of Twilio Short Codes and Telcel network subscribers in Mexico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays and failures between a subset of Twilio Short Codes and Telcel network subscribers in Mexico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays and failures between Twilio Short Codes and Telcel network subscribers in Mexico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery delays and failures between a subset of Twilio Short Codes and Telcel network subscribers in Mexico. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
SMS Delivery Delays from Twilio to Orange Cameroon
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
We have observed a recovery in SMS delivery from Twilio to Orange network subscribers in Cameroon and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.
monitoring
We have observed a recovery in SMS delivery from Twilio to Orange network subscribers in Cameroon and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
monitoring
We have observed a recovery in SMS delivery from Twilio to Orange network subscribers in Cameroon and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Orange network subscribers in Cameroon. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Orange network subscribers in Cameroon. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Orange network subscribers in Cameroon. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Orange network subscribers in Cameroon. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Orange network subscribers in Cameroon. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Orange network subscribers in Cameroon. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Orange network subscribers in Cameroon. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
New Accounts Are Being Incorrectly Identified as Legacy Whatsapp Account
minorSource not attested
Last archived state: resolved
View archived record details
identified
Our engineers have identified an issue where new accounts are being incorrectly identified as legacy WhatsApp accounts and are working to deploy a fix. We expect to provide another update in 16 hrs or as soon as more information becomes available.
identified
Our engineers have identified an issue where new accounts are being incorrectly identified as legacy WhatsApp accounts and are working to deploy a fix. We expect to provide another update in 8hrs or as soon as more information becomes available.
identified
Our engineers have identified an issue where new accounts are being incorrectly identified as legacy WhatsApp accounts and are working to deploy a fix. We expect to provide another update in 4h or as soon as more information becomes available.
identified
Our engineers have identified an issue where new accounts are being incorrectly identified as legacy WhatsApp accounts and are working to deploy a fix. We expect to provide another update in 2h or as soon as more information becomes available.
identified
Our engineers have identified an issue where new accounts are being incorrectly identified as legacy Whatsapp accounts
and are working to deploy a fix. We expect to provide another update in 1h or as soon as more information becomes available.
investigating
Our monitoring systems have detected a potential issue with New Accounts Are Being Incorrectly Tagged With Legacy Whatsapp Account Flags. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
Voice Call Failures from Network Subscribers to Twilio Sweden Phone Numbers
minorSource not attested
Last archived state: resolved
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monitoring
We have observed a recovery in voice calls from network subscribers to Twilio Sweden Phone Numbers and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.
monitoring
We have observed a recovery in voice calls from network subscribers to Twilio Sweden Phone Numbers and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
monitoring
We have observed a recovery in voice calls from Sweden network subscribers to Twilio Sweden Phone Numbers and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing voice call failures from Sweden Network Subscribers to Twilio Sweden Numbers. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing voice call failures from network subscribers to Twilio Sweden Phone Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigating
We are observing a subset of call failures to Twilio Sweden phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
SMS Delivery Delays from Twilio to Telefonica Costa Rica
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
We have observed a recovery in SMS delivery from Twilio to Telefonica network subscribers in Costa Rica and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Telefonica network subscribers in Costa Rica. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Telefonica network subscribers in Costa Rica. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Telefonica network subscribers in Costa Rica. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Telefonica network subscribers in Costa Rica. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
