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0%of 59 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
0%
30
30
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 24Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Incident History
September 2026
SMS Delivery Delays from Twilio to Multiple Networks in Ireland
Twilio customers may be experiencing SMS delivery delays from Twilio to network subscribers on multiple networks in Ireland. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to network subscribers on multiple networks in Ireland. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to network subscribers on multiple networks in Ireland. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Appalachian Wireless United States
SMS Long Code, North AmericaSMS Short Code, North America
monitoring
We have observed a recovery in SMS delivery from a subset of Twilio Short Codes and Long Codes to Appalachian Wireless network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes and Long Codes to Appalachian Wireless network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes and Long Codes to Appalachian Wireless network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes and Long Codes to Appalachian Wireless network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes and Long Codes to Appalachian Wireless network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
User Authentication Identity SNA Failure Increase in Indonesia
We have observed a recovery in User Authentication Identity SNA failure increase in Indonesia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing User Authentication Identity SNA failure increase in Indonesia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing User Authentication Identity SNA failure increase in Indonesia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing User Authentication Identity SNA failure increase in Indonesia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing User Authentication Identity SNA failure increase in Indonesia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigating
Twilio customers may be experiencing User Authentication Identity SNA failure increase in Indonesia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
SMS Delivery Failures from a Subset of Twilio Long Codes to Iliad Italy
We have observed a recovery in SMS delivery from a subset of Twilio Long Codes to Iliad network subscribers in Italy and are monitoring service stability. We will provide another update in 16 hours or as soon as more information becomes available.
monitoring
We have observed a recovery in SMS delivery from a subset of Twilio Long Codes to Iliad network subscribers in Italy and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.
monitoring
We have observed a recovery in SMS delivery from a subset of Twilio Long Codes to Iliad network subscribers in Italy and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
monitoring
We have observed a recovery in SMS delivery from a subset of Twilio Long Codes to Iliad network subscribers in Italy and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Long Codes to Iliad network subscribers in Italy. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 8 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Long Codes to Iliad network subscribers in Italy. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Long Codes to Iliad network subscribers in Italy. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 4 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Long Codes to Iliad network subscribers in Italy. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Long Codes to Iliad network subscribers in Italy. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Long Codes to Iliad network subscribers in Italy. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
SMS Delivery Failures from a Subset of Twilio Long Codes to AT&T United States
We have observed a recovery in SMS delivery from a subset of Twilio Long Codes to AT&T network subscribers in the United States and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
monitoring
We have observed a recovery in SMS delivery from a subset of Twilio Long Codes to AT&T network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Long Codes to AT&T network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes and Long Codes to AT&T network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Voice Call Failures from a Subset of Twilio Phone Numbers to Verizon United States
We have observed a recovery in voice calls from a subset of Twilio Phone Numbers to Verizon network subscribers in the United States and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
monitoring
We have observed a recovery in voice calls from a subset of Twilio Phone Numbers to Verizon network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to Verizon network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Provisioning Status Not Being Available for Branded Calling
Branded calling inside the Twilio Console is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
identified
The issue causing provisioning status not being available for branded calling inside the Twilio Console has been identified. We are actively working with our Engineering Team to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
investigating
We are experiencing provisioning status not being available for branded calling inside Twilio Console. Our engineers are working on identifying the issue. We will provide another update in 1 hour or as soon as more information becomes available.
SMS Delivery Delays from a Subset of Twilio Long Codes to Claro Brazil
We have observed a recovery in SMS delivery from a subset of Twilio Long Codes to Claro network subscribers in Brazil and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to Claro network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to Claro network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to Claro network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
SMS Delivery Delays from Twilio Short Codes to Multiple Networks in United States
We have observed a recovery in SMS delivery from Twilio Short Codes to network subscribers on multiple networks in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays from Twilio Short Codes to network subscribers on multiple networks in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio Short Codes to network subscribers on multiple networks in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
New Twilio Console – Voice 'Try It Out' Service Interruption
We have started seeing recovery for the issue affecting the Voice 'Try It Out' feature in the New Twilio Console. We will continue to monitor the system until full recovery is confirmed. We expect to provide another update in 30 minutes or as soon as more information becomes available
identified
We have identified an issue with the Voice 'Try It Out' feature in New Twilio Console, where users may encounter errors when testing voice functionality. Our team is investigating the root cause, and we will provide another update in 1 hour or sooner if new details emerge.
Legacy Incident Archive
793 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
May 2026
Whatsapp Conversations Outbound Delay
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
We are observing recovery in Whatsapp conversations outbound messages delay. We will continue monitoring the service to ensure a full recovery. We will provide another update in 30 minutes or as soon as more information becomes available.
investigating
We are currently observing a spike in Whatsapp conversations outbound messages delay. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
SMS Delivery Delays from Twilio Phone Numbers to GTA Wireless United States
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
We have observed a recovery in SMS delivery from Twilio Phone Numbers to GTA Wireless network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to GTA Wireless network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to GTA Wireless network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to GTA Wireless network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to GTA Wireless network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to GTA Wireless network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
MMS Delivery Delays from Twilio Short Codes to AT&T United States
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
We have observed a recovery in MMS delivery from Twilio Short Codes to AT&T network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing MMS delivery delays from Twilio Short Codes to AT&T network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing MMS delivery delays from Twilio Short Codes to AT&T network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing MMS delivery delays from Twilio Short Codes to AT&T network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigating
Twilio customers may be experiencing MMS delivery delays from Twilio Short Codes to AT&T network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
SMS Delivery Failures and Delays Between Twilio and Multiple Networks in Brazil
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
We have observed a recovery in SMS delivery between Twilio and network subscribers on multiple networks in Brazil and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
monitoring
We have observed a recovery in SMS delivery between Twilio Phone Numbers and multiple networks in Brazil and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery failures between Twilio and multiple networks in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery failures between Twilio Phone Numbers and network subscribers on multiple networks in Brazil. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Delay in Getting Twilio/flows Templates Approved on Whatsapp
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
Our engineers have deployed a fix for the issue causing delays in Twilio/Flows template approvals on WhatsApp. We are now monitoring the service to ensure stability and confirm that the issue is fully resolved. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Our engineers have identified an issue where customers may experience a delay in getting Twilio/Flows templates approved on WhatsApp and are still working to deploy a fix. We expect to provide another update in 24 hours or as soon as more information becomes available.
identified
Our engineers have identified an issue where customers may experience a delay in getting Twilio/Flows templates approved on WhatsApp and are still working to deploy a fix. We expect to provide another update in 24 hours or as soon as more information becomes available.
identified
Our engineers have identified an issue where customers may experience a delay in getting Twilio/Flows templates approved on WhatsApp and are still working to deploy a fix. We expect to provide another update in 4 hours or as soon as more information becomes available.
identified
Our engineers have identified an issue where customers may experience a delay in getting Twilio/Flows templates approved on WhatsApp and are still working to deploy a fix. We expect to provide another update in 2 hours or as soon as more information becomes available.
identified
Our engineers have identified the issue where Customers may experience a delay in getting Twilio/flows templates approved on WhatsApp and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.
Text to Speech Messages Could Be Dropped
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
Text-to-speech using Google Standard model are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
identified
We're seeing failures on text-to-speech, using Google Standard model are intermittently failing. We expect to provide another update in 1 hours or as soon as more information becomes available.
investigating
Our monitoring systems have detected a potential issue with a small percentage of text to speech messages could be dropped. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
Intelligent Alerts Currently Unavailable
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
Intelligent Alerts Currently Unavailable is now operating normally. Alerts were unavailable during the impact window but were replayed. Impact Window: 6:05 AM PT - 6:40 AM PT. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
investigating
We are currently investigating an issue where Intelligent Alerts may be unavailable for some customers. Our engineering team has been alerted. We expect to provide an update in 1 hour or as soon as more information becomes available.
Issues Storing Real-Time Transcriptions in Conversational Intelligence
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
Our engineers have implemented a fix and are monitoring system performance. We are currently seeing recovery for the storage of real-time transcripts and their subsequent intelligence analysis. We will provide another update in 2 hours or as soon as more information becomes available.
investigating
We are currently investigating an issue where a small percentage of real-time transcripts generated via the transcription TwiML verb are failing to be stored in Conversational Intelligence. This is also preventing the subsequent intelligence analysis of those transcripts from being completed. Our team is actively working to resolve this service disruption, and we expect to provide another update in 2 hours or as soon as more information becomes available.
SMS Delivery Delays from Twilio to Zain Jordan
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
We have observed a recovery in SMS delivery from Twilio to Zain network subscribers in Jordan and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Zain network subscribers in Jordan. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Zain network subscribers in Jordan. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Voice Call Failures from Network Subscribers to Twilio El Salvador Phone Numbers
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
We have observed a recovery in voice calls from network subscribers to Twilio El Salvador Phone Numbers and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio El Salvador Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing voice call failures from network subscribers to Twilio El Salvador Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
identified
Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio El Salvador Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
