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92.9%of 56 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
93.1%
29
2
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 23Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Incident History
No source-attested incident records are available for the current collector history. Older legacy archive records remain available below.
Legacy Incident Archive
5 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
August 2026
Degraded performance
minorSource not attested
Last archived state: resolved
View archived record details
Web Application
investigating
We're investigating an issue causing slower load times and intermittent errors in Trainual. Background processing — including notifications, emails, reports, and imports — is also delayed.
July 2026
Elevated API errors and latency
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
API performance has stabilized and error rates and latency have returned to normal levels. We're continuing to monitor to ensure the issue is fully resolved.
investigating
We're currently investigating reports of degraded API performance. Some users may experience slower-than-usual response times and intermittent errors or timeouts.
June 2026
Screen recorder unavailable
minorSource not attested
Last archived state: resolved
View archived record details
identified
We have identified the root cause of the issue as a breaking change introduced by an upstream provider's API. We are currently awaiting a fix from the provider, which is expected to be released later today.
investigating
We are currently investigating reports of the screen record being unavailable. We will update when we have a timeline for the fix.
April 2026
Degraded AI Performance
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We’re investigating an issue causing AI-generated responses to occasionally return inaccurate or unrelated information. A fix is currently being rolled out, and we are monitoring progress.
Issue with Embedded PDF Previews
majorSource not attested
Last archived state: resolved
View archived record details
investigating
We are currently investigating an issue where embedded PDFs are not rendering as expected. Affected users may see the application homepage displayed in place of the PDF preview. Our team is actively working on a fix.
