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97.1%of 34 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
96.4%
28
1
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 2Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
We are seeing service recovery and continuing to monitor.
investigating
We are currently working an availability issue with TrackVia Government. Our partner has acknowledged the issue and is researching.
Legacy Incident Archive
5 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
July 2026
Commercial Environment - Chrome Browser
Source not attested
Last archived state: resolved
View archived record details
identified
This Issue has been resolved for Private Cloud Customers
identified
This Issue has been resolved for HIPAA Customers
identified
We have identified an issue stemming from the latest version of Chrome that may prevent data from loading in grid views where the row height is manually set to 1 line.
Workaround: Update the row height setting from 1 line to Automatically adjust. This restores normal functionality.
We apologize for the inconvenience and will provide updates as more information becomes available.
Commercial Environment - Chrome Browser
Source not attested
Last archived state: resolved
View archived record details
investigating
We have identified an issue stemming from the latest version of Chrome that may prevent data from loading in grid views where the row height is manually set to 1 line.
Workaround: Update the row height setting from 1 line to Automatically adjust. This restores normal functionality.
We apologize for the inconvenience and will provide updates as more information becomes available.
Commercial Environment. - undo feature
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
A resolution to the undo feature is currently being deployed. We will continue to monitor as the change is delivered.
identified
We have identified the root cause of the issue and our team is actively working on a solution. We will continue to provide updates as more information becomes available.
investigating
We are continuing to investigate this issue.
investigating
We are investigating reports that the undo feature on forms is not working as expected. We ask users to refrain from using the feature until the issue is resolved. We'll post an update as soon as we know more.
Should you have any questions or concerns, please reach out to TrackVia Support.
April 2026
Elevated API Errors
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
identified
We have identified the root cause of the increased HTTP 401 authentication errors affecting access to application resources in the commercial environment. Our team is actively working on implementing a solution.
We will continue to provide updates as progress is made.
investigating
We are currently investigating an increase in HTTP 401 authentication errors affecting access to application resources in the commercial environment. Some users may have needed to refresh the application to continue working.
We will provide further updates as more information becomes available.
Elevated API Errors
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
identified
On Monday, April 27 at approximately 2:00 PM MT, a scheduled deployment to the commercial environment resulted in an increase in HTTP 401 authentication errors when accessing application resources. Some users may have needed to refresh the application to continue working.
The issue has been identified, and a patch is scheduled for deployment to all affected accounts on Tuesday, April 28 to fully resolve the problem.
