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100%of 37 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
100%
30
0
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 2Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Incident History
No source-attested incident records are available for the current collector history. Older legacy archive records remain available below.
Legacy Incident Archive
10 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
July 2026
Identified Degraded Performance for [SERVICE]
Source not attested
Last archived state: resolved
View archived record details
identified
System down for planned Maintenance Window. We’ll share another update shortly.
Church Apps dashboard cannot be accessed
criticalSource not attested
Last archived state: resolved
View archived record details
identified
The issue has been identified and we're working towards a fix!
investigating
We are aware of an issue where customers cannot access their Church Apps dashboard.
June 2026
Tithely Sites are not loading as expected
criticalSource not attested
Last archived state: resolved
View archived record details
identified
We have identified the issue and are working towards a resolution here very shortly
investigating
We are currently investigating an issue related to loading Tithely Sites.
Errors accessing or updating Tithely Sites
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
We've implemented a fix and are seeing sites loading as expected, along with accessing the Sites through Tithely Dashboard
investigating
We're updating the scope of the issue as we're seeing that many Tithely Sites are not responding / loading. Our Engineering team is actively working to resolve and we will share updates on this page.
investigating
We are investigating reports of errors when accessing or updating some features of Tithely Sites.
Issues with updating sermon notes
majorSource not attested
Last archived state: resolved
View archived record details
identified
The issue has been identified and we are working quickly towards a resolution.
investigating
We are investigating a issue where sermon notes are not updating as expected this morning. Stay posted with us this morning as we share more details as we work toward a swift resolution to the issue.
May 2026
Slow loading pages if you have background checks through MinistrySafe enabled
minorSource not attested
Last archived state: resolved
View archived record details
identified
We are currently investigating and have identified an issue where customers using MinistrySafe's background checks are finding slow loading people pages and background check modals.
Investigating Partial Outage for Giving
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
Giving appears to be back up and running. We’re monitoring it closely to verify all issues are fully resolved. We’ll share another update shortly.
identified
We have implemented a partial fix and have reduced the impact from a major outage to a minor outage. At this time, approximately 10% of customers continue to experience issues.
Our team is actively working to finalize a full resolution for all users. We will continue to provide updates as progress is made.
identified
We’ve identified the issue causing the problem and are working to fix this as quickly as we can. We’ll share another update shortly.
identified
We’ve identified the issue causing the problem and are working to fix this as quickly as we can. We’ll share another update shortly.
investigating
We’ve identified an issue with Giving that is impacting some users. We’re investigating the root problem right now. We’ll continue to share updates on our progress as we resolve this issue.
Some customers unable to edit user permissions for Limited Access Users
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
Tithely appears to be back up and running. We’re monitoring it closely to verify all issues are fully resolved. We’ll share another update shortly.
identified
We’ve identified the issue causing the problem and are working to fix this as quickly as we can. We’ll share another update shortly.
investigating
We’ve identified an issue with Tithely that is impacting some users. We’re investigating the root problem right now. We’ll continue to share updates on our progress as we resolve this issue.
April 2026
Investigating Degraded Performance for Sites Newsletter Subscriber Lists
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
identified
Multiple customers have reported that their Newsletter Subscriber lists have went down to 0. Their entire list has been moved to an "Unsubscribed" status without member intervention.
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