Timely Limited Outage History
Uptime record, past incidents, and downtime history for Timely Limited.
Checking current status...
90-Day Trend
Monthly Uptime
| Month | Uptime | Days Tracked | Days with Issues |
|---|---|---|---|
| May 2026 | 58.3% | 12 | 5 |
| April 2026 | 70% | 30 | 9 |
| March 2026 | 50% | 4 | 2 |
Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.
Daily Status (Last 46 Days)
Mar 28
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
May 2026
Xero sync delays
Started: May 4, 11:25 PM
investigating
Xero sync from Timely are taking a while to send out today for a small number of accounts. We know this is frustrating. Our tech team is identifying the cause of these delays and is working to resolve this issue with urgency.
If you have any concerns, our Support team is happy to assist - please reach out to https://help.gettimely.com/hc/en-gb/requests/new and we’ll get back to you shortly.
May 4, 11:25 PM
April 2026
Timely applications have unexpected challenges
Started: Apr 23, 7:16 AM
monitoring
We’re back online! We’ve applied a fix and are actively monitoring the system to ensure the fix is working as expected. Thanks for bearing with us.
Still can’t access Timely? Please reach out to our friendly Support team via this form here https://help.gettimely.com/hc/en-gb/requests/new and we’ll get back to you shortly.
Apr 23, 7:29 AM
identified
As of 7pm NZDT, Timely is experiencing a temporary outage, which means all customers will be unable to use Timely for new bookings or edit bookings at this time. We know this is frustrating. Our tech team is identifying the root cause and is working to resolve this issue with urgency.
If you have any concerns, our Support team is happy to assist - please fill in the form here Submit a request – Timely and we’ll get back to you shortly. We’ve closed our phone lines so the team can res...
Apr 23, 7:16 AM
Timely is experiencing 2FA issues on the iOS app
Started: Apr 12, 10:58 PM
monitoring
We have identified and implemented a fix and are seeing errors recover. We will continue to monitor the situation.
Apr 12, 11:06 PM
investigating
We are seeing issues with two factor authentication codes being inputted into the iOS app blocking logins. We are currently investigating and will update in the next 30 minutes.
Apr 12, 10:58 PM
Degraded performance in Timely applications
Started: Apr 9, 5:23 AM
monitoring
We’ve experienced degraded performance in Timely application between 3:30pm - 5:00pm NZST. We have identified the challenge and have put the potential fix in. We are actively monitoring the system to ensure the fix is working as expected. Thanks for bearing with us.
Is Timely still running slowly for you? Please reach out to our friendly Support team via this form https://help.gettimely.com/hc/en-gb/requests/new and we’ll get back to you shortly.
Apr 9, 5:23 AM
Inconsistent Application Availability
Started: Apr 9, 1:12 AM
investigating
We are aware of some connections to the main Timely failing, with an "Application Error" page being presented instead. This issue appears to be periodic and not wide-spread. We are investigating to see what possible areas may be at fault.
Apr 9, 1:12 AM
March 2026
Slow or unresponsive invoicing workflows
Started: Mar 30, 12:11 AM
monitoring
A fix has been deployed and we will continue monitoring to ensure the issue has been resolved.
Mar 30, 2:11 AM
identified
We are deploying the change to revert an earlier update to Timely's invoicing workflows which has led to further, subsequent failures for other related systems. The release task is expected to take up to 15 minutes. We will provide a further update within the next 30 minutes once this task has been completed.
Mar 30, 1:24 AM
identified
We are planning to release a change that aims to fix a missing value from our back end systems. We will deploy this as soon as we've verified that it can be made without adding further disruption.
Mar 30, 12:38 AM
identified
We have identified a problem with our invoicing workflows that is impacting some customers ability to access their customer profile page in Timely and to process invoices and payments. We have identified the cause of the issue and are implementing a fix. We will update this page in another 30 minutes.
Mar 30, 12:11 AM