TigerConnect Outage History
Uptime record, past incidents, and downtime history for TigerConnect.
Checking current status...
90-Day Trend
Monthly Uptime
| Month | Uptime | Days Tracked | Days with Issues |
|---|---|---|---|
| May 2026 | 92% | 25 | 2 |
| April 2026 | 86.7% | 30 | 4 |
| March 2026 | 93.5% | 31 | 2 |
| February 2026 | 100% | 5 | 0 |
Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.
Daily Status (Last 91 Days)
Feb 24
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
May 2026
TigerConnect Platform Issue: TigerConnect Physician Scheduling - Investigating
Started: May 22, 2:24 PM
monitoring
TigerConnect engineers have taken steps to address the cause of the issue affecting TigerConnect Physician Scheduling Login - services are beginning to normalize.
• Time Detected: 7:51 AM PT
• Impact: SSO users utilizing SAML authentication are currently unable to log into TCPS and are experiencing a continuous authentication loop during the sign-in process. This issue is isolated to SAML-based SSO users and prevents successful access to the platform after credential submission.
• Fi...
May 22, 2:55 PM
identified
TigerConnect engineers have taken steps to address the cause of the issue affecting TigerConnect Physician Scheduling Login - services are beginning to normalize.
• Time Detected: 7:51 AM PT
• Impact: SSO users utilizing SAML authentication are currently unable to log into TCPS and are experiencing a continuous authentication loop during the sign-in process. This issue is isolated to SAML-based SSO users and prevents successful access to the platform after credential submission.
• Fi...
May 22, 2:53 PM
investigating
TigerConnect is currently investigating a detected issue affecting users logging into TigerConnect Physician Scheduling via SAML authentication.
• Time Detected: 7 AM PT
• Impact: SSO users utilizing SAML authentication are currently unable to log into TCPS and are experiencing a continuous authentication loop during the sign-in process. This issue is isolated to SAML-based SSO users and prevents successful access to the platform after credential submission.
• Status: Investigating �...
May 22, 2:24 PM
TigerConnect Platform Issue: Fast Deploys (emails) being triggered seemingly with no messages - Investigating
Started: May 6, 1:25 PM
investigating
TigerConnect is currently investigating a detected issue affecting Fast Deploys.
• Time Detected: 5AM PT
• Impact: Multiple users are receiving email fast deploys, this does not affect messages being sent or received while logged in
• Status: Investigating 🟡
Our engineering team has been engaged and is actively working to identify the root cause. We will provide additional updates as information becomes available.
Please report symptoms or additional issues you experience to Tig...
May 6, 1:25 PM
April 2026
TigerConnect Platform Issue: Web/Desktop App Not loading - Investigating
Started: Apr 22, 12:20 PM
monitoring
We have remediated the root cause and see performance starting to come back normal, we'll continue to monitor as functionality is fully restored
Apr 22, 12:30 PM
investigating
TigerConnect is currently investigating a detected issue affecting [Web/Desktop App Not loading].
• Time Detected: 5AM PT
• Impact: Desktop app and web sessions are currently not loading messages, new logins will stay "loading" and not return any conversations
• Status: Investigating 🟡
Our engineering team has been engaged and is actively working to identify the root cause. We will provide additional updates as information becomes available.
Please report symptoms or additional ...
Apr 22, 12:20 PM