New AI Incident Response, Multi-Region Agents, and Custom-Domain Status Pages — May 2026
Services Pricing Dashboard

Thinkific Outage History

Uptime record, past incidents, and downtime history for Thinkific.

Checking current status...
97.8% uptime over 91 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✓

90-Day Trend

Feb 25May 25

Monthly Uptime

Month Uptime Days Tracked Days with Issues
May 2026 92% 25 2
April 2026 100% 30 0
March 2026 100% 31 0
February 2026 100% 5 0

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 91 Days)

Feb 24 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

May 2026
Thinkific App: Account Management Service Disruption
major

Started: May 2, 12:00 AM

identified
We are currently experiencing a service disruption with our Account Management page at /manage/account. Users may be affected and notice a 500 error when accessing the Account Management page. This can happen when attempting to view or manage your current Billing information. This appears to be caused by an upstream provider that we integrate with being down. We're investigating for a solution and awaiting a resolution on their end. We will provide an update as soon as possible.
May 2, 12:00 AM
March 2026
THINKIFIC APP REDUCED RESPONSIVENESS - DATA BACKFILL

Started: Mar 20, 2:43 PM

monitoring
The data backfill is now complete and systems are stable. We are reaching out to all impacted customers individually with specific next steps. We sincerely appreciate your patience while our team worked through this.
Mar 26, 10:20 PM
monitoring
We have finished backfilling the majority of the missing data identified in our investigations. Any missing orders, purchases, enrollments, user access or course completion should now be restored. In the unique chance that any lingering discrepancies are identified, please reach out to our Support Team and we will work to have this corrected for you. The platform continues to be fully operational. Thank you for your patience as we near the final stages of this incident.
Mar 26, 12:34 AM
monitoring
Our engineers are continuing to work on backfilling and correcting impacted data related to purchases, enrollments, and course progress from the outage window. This process is ongoing, and we are carefully validating records to ensure accuracy and completeness. The platform remains fully operational. We appreciate your patience as we complete these remediation efforts and will provide further updates as progress continues.
Mar 23, 2:20 PM
monitoring
We are aware that users experienced an outage on the platform from approximately 5:00 PM - 6:00 PM Pacific time on March 19, 2026. During this time, various disruptions were reported across different areas of the platform. Our engineers have identified the underlying issue and implemented a fix yesterday. The platform is now fully operational. Through investigation of the outage window, the following customer impacts were identified: - Some users may have encountered intermittent 503 error...
Mar 21, 1:13 AM
monitoring
We are aware that users experienced an outage on the platform from 8:00 PM to 10:00 PM Eastern (5:00 PM – 7:00 PM PST). During this time, various disruptions were reported across different areas of the platform. Our engineers have identified the underlying issue, implemented a fix, and the platform is now fully operational. Our development team is actively reviewing the incident to ensure all systems are functioning as expected and to understand the full scope of any potential impact durin...
Mar 20, 2:43 PM