Synthesia Outage History
Uptime record, past incidents, and downtime history for Synthesia.
Checking current status...
90-Day Trend
Monthly Uptime
| Month | Uptime | Days Tracked | Days with Issues |
|---|---|---|---|
| May 2026 | 84.6% | 13 | 2 |
| April 2026 | 76.7% | 30 | 7 |
| March 2026 | 100% | 4 | 0 |
Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.
Daily Status (Last 47 Days)
Mar 28
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
May 2026
Video Generation Issues
Started: May 8, 7:10 AM
monitoring
A fix has been implemented and we are monitoring the results.
May 8, 7:47 AM
investigating
We're currently aware of issues impacting video generation, resulting in longer than normal generation times and videos to fail during generation. Our Engineering teams are investigating the issue, and we'll provide updates as soon as we have further information.
May 8, 7:10 AM
Video Generation Delays
Started: May 6, 4:43 PM
investigating
We're currently aware of an issue resulting in longer than normal generation times for videos that contains Express-2 avatars. Our Engineering teams are investigating the issue, and we'll provide updates as soon as we have further information.
May 6, 4:43 PM
April 2026
Video Generation Delays
Started: Apr 28, 4:56 PM
investigating
We’re currently seeing higher-than-usual demand, which may lead to longer video generation times. The team is keeping a close eye on it. There’s no ETA for the fix at the moment, but we’ll share updates as soon as we have them. We’re sorry for the inconvenience and appreciate your patience.
Apr 28, 4:56 PM
Video Generation Delays
Started: Apr 23, 6:53 PM
monitoring
The incident is now stable, and video generation times are improving and gradually returning to normal. We’re continuing to monitor the situation.
Apr 23, 9:52 PM
identified
We're currently aware of issues impacting video generation, resulting in longer than normal generation times and videos to fail during generation. Our Engineering teams are investigating the issue, and we'll provide updates as soon as we have further information.
Apr 23, 6:53 PM
Synthesia Loading Issues
Started: Apr 16, 10:54 AM
investigating
We can confirm we have resolved the issues with accessing the platform, video generation, our public API and share page. We are aware of an issue impacting accessing the editor and our engineering teams are investigating the root cause. We will continue to provide updates as we receive more information.
Apr 16, 12:02 PM
investigating
We are also aware of issues affecting video generation, our API, the share page and embeds being inaccessible. Our engineering teams are working to resolve this and we will provide updates as soon as we have further information.
Apr 16, 11:19 AM
investigating
We are continuing to investigate this issue.
Apr 16, 11:19 AM
investigating
We are continuing to investigate this issue.
Apr 16, 10:58 AM
investigating
We're currently aware of an issue where the platform is inaccessible. Our Engineering teams are investigating the issue, and we'll provide updates as soon as we have further information.
Apr 16, 10:54 AM
Video Generation & Performance Issues
Started: Apr 8, 2:29 PM
monitoring
A fix has been implemented and we are monitoring the results.
Apr 8, 5:09 PM
investigating
We're currently aware of an issue impacting various features within the app, which include:
- Video generation
- Dubbing
- Translation
- Avatar creation
- Voice cloning
- Voice preview
- Image generation (Sora/Veo3)
Our Engineering teams are investigating the issue, and we'll provide updates as soon as we have additional information.
Apr 8, 2:29 PM
Watch page and Share player failing to display
Started: Apr 2, 2:35 PM
investigating
We're currently experiencing an issue where the Watch page and Share player are failing to display. Our Engineering teams are investigating the issue, and we'll provide updates as soon as we have more information.
Apr 2, 2:35 PM