Synctera Outage History
Uptime record, past incidents, and downtime history for Synctera.
Checking current status...
90-Day Trend
Monthly Uptime
| Month | Uptime | Days Tracked | Days with Issues |
|---|---|---|---|
| August 2026 | 100% | 15 | 0 |
| July 2026 | 90.3% | 31 | 3 |
| June 2026 | 100% | 30 | 0 |
| May 2026 | 93.3% | 15 | 1 |
Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.
Daily Status (Last 91 Days)
May 17
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
July 2026
Mastercard digital wallet token outage
Started: Jul 29, 1:56 PM
monitoring
Mastercard is currently experience an issue affecting digital wallet token operations, including activating, suspending, resuming and terminating tokens. As a result, these operations are failing for Synctera card tokens.
We are monitoring the situation and will provide updates when available.
Jul 29, 1:56 PM
Degraded availability for Synctera Console and API
Started: Jul 27, 9:11 PM
identified
We are currently experiencing degraded availability impacting the Synctera Console ([app.synctera.com](http://app.synctera.com)) and API ([api.synctera.com](http://api.synctera.com)). Some users may see failed or slow requests. Our engineering team has identified the cause and is actively working to restore full service. We will post updates here as we have them.
Jul 27, 9:11 PM
Intermittent degraded performance impacting card issuance, card update endpoints, and card reveal widgets
Started: Jul 21, 7:55 PM
monitoring
We are observing remediation of the issue affecting card issuance, card update endpoints, and card reveal widgets. Services have recovered, but we will continue to actively monitor the situation to ensure stability.
Jul 21, 9:40 PM
identified
We are currently investigating an incident affecting card issuance, card update endpoints, and card reveal widgets. Some requests are intermittently timing out due to an issue with an external service provider. We are actively monitoring the situation and will provide updates as more information becomes available.
Jul 21, 7:55 PM
May 2026
Degraded performance impacting card issuance and card update endpoints
Started: May 21, 12:37 PM
identified
May 21, 12:37 PM
AWS outage impacting our card processor vendor
Started: May 8, 2:47 AM
monitoring
May 8, 5:38 AM
monitoring
May 8, 4:02 AM
resolved
May 8, 3:36 AM
monitoring
May 8, 3:16 AM
identified
May 8, 2:47 AM
April 2026
Investigating authorization failures across our services
Started: Apr 29, 3:44 PM
investigating
Apr 29, 3:44 PM