New AI Incident Response, Multi-Region Agents, and Custom-Domain Status Pages — May 2026
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SuperAnnotate AI Outage History

Uptime record, past incidents, and downtime history for SuperAnnotate AI.

Checking current status...
97.8% uptime over 46 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✓

90-Day Trend

Mar 28May 12

Monthly Uptime

Month Uptime Days Tracked Days with Issues
May 2026 91.7% 12 1
April 2026 100% 30 0
March 2026 100% 4 0

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 46 Days)

Mar 28 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

May 2026
Issue Opening PDF, Markdown, and Custom Components in Multimodal Project
major

Started: May 7, 7:30 AM

identified
The issue has been identified and fix is being implemented.
May 7, 8:58 AM
investigating
We’re currently experiencing issues opening items with PDF, Markdown, and some custom components in the Multimodal project. We’re investigating the problem and working on a fix.
May 7, 8:41 AM
April 2026
Degraded Performance in Orchestrate

Started: Apr 9, 4:00 AM

identified
At 04:00 UTC on April 9, 2026, degraded performance was observed in the Orchestrate service due to increased system load. The issue was identified as being caused by a retry mechanism repeatedly processing failed jobs. These failures stemmed from oversized payloads (~6 MB) generated in custom actions, which exceeded Kubernetes API server limits, leading to continuous retries and added strain on the system.
Apr 10, 6:28 AM