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97.3%of 37 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
96.7%
30
1
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 2Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
A fix has been implemented and we are monitoring the results.
identified
Dear Customer,
Search (Funnelback) services in the ANZ region are undergoing brief emergency maintenance between 1:30PM AEST and 3:30PM AEST.
We are currently experiencing an unexpected increase in task queue times for a subset of ANZ Search (Funnelback) customers.
A minor administrative access delay of under two minutes may occur during this maintenance timeframe.
Date: 10th September 2026
Maintenance Window Start: 1:30PM AEST
Maintenance Window End: 3:30PM AEST
Expected Duration: up to 2 minutes
Impact: A minor administrative access delay of under two minutes may occur during the maintenance window.
Legacy Incident Archive
3 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
June 2026
UK search performance issues
Source not attested
Last archived state: resolved
View archived record details
monitoring
A fix was implemented immediately when this issue was raised - however this statuspage failed to update. There is no customer impact, and we are still monitoring the situation closely
investigating
We are aware of higher than normal error rates for a subset of EMEA Funnelback clients. We are currently investigating.
UK search performance issues (resolved)
Source not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
investigating
Between approximately 08:15 and 09:15 BST today we were aware of higher than normal error rates for a subset of EMEA Funnelback clients.
Our engineers have isolated the issue and have taken corrective action.
April 2026
Advanced Forms submission integration delay
Source not attested
Last archived state: resolved
View archived record details
identified
We are continuing to work on a fix for this issue.
identified
The issue has been identified and a fix is being implemented.
investigating
Dear Customer,
A fault has caused a delay in Advanced Form submission integration processing in all regions for form submissions that occurred between the dates of 2 Apr 2026, 15:59 AEDT and 8 Apr 2026, 9:54 AEST. We are working to recover and play the delayed integrations where customers haven't manually done so already. No data loss has occurred as a result of this fault.
Impact Window Start: 2 Apr 2026, 15:59 AEDT
Impact Window End: 8 Apr 2026, 09:54 AEST
Impact: Delay in Advanced Form...
