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97.3%of 37 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
96.7%
30
1
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 2Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
We’re working to resolve a performance lag affecting some payment processing (specifically purchase, capture, and payment method creation) related to recent database maintenance.
A fix is underway, and our team is actively monitoring the system.
Please check back here for real-time updates.
investigating
Spreedly has detected an issue potentially resulting in degraded performance on transactional APIs. While we are providing an early notification in an effort to alert you as quickly as possible, we are still investigating the actual scope and impact and will provide an update as soon as more details are available.
Thank you for your patience.
Legacy Incident Archive
6 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
August 2026
Elevated 5xx Errors on Core API
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are currently investigating an increase in 5xx errors on the Core Transactional API. Some transactions may be failing or returning unexpected error responses during this time. We will provide an update as soon as we have more information.
July 2026
Errors with While Tokenizing and Transacting
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
Spreedly detected an issue that may have impacted core transaction performance. While the issue now appears to be resolved, our team is actively monitoring systems to ensure continued stability. We will provide a final update once our investigation into the full scope and impact is complete.
Please continue to follow our StatusPage for the latest update.
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently investigating this issue.
Intermittent 500 Errors on List and Show Endpoints
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are investigating elevated error rates affecting certain API requests. Some list and retrieval endpoints may return intermittent 500 responses while we work to identify the root cause.
Degraded performance on Cybersource Credit transactions
minorSource not attested
Last archived state: resolved
View archived record details
identified
We have identified transient internal DNS resolution error that occurred between 15:00 and 15:05 UTC causing select 500 errors across Spreedly services. We continue to investigate the full impact and will provide additional information as it becomes available.
investigating
Spreedly has detected an issue potentially resulting in degraded performance on Cybersource Credit transactions. While we are providing this early notification in an effort to alert you as quickly as possible, we are still investigating the actual scope and impact. We will provide an update as soon as more details are available.
June 2026
Asynchronous transactions with degraded performance
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
We are monitoring closely for any further issues or additional impacts.
Please continue to follow our StatusPage for the latest updates.
monitoring
We’ve implemented a fix and stabilized the asynchronous transactions. Our team is monitoring the situation closely to ensure there are no additional impacts.
Please continue to follow our StatusPage for the latest update.
investigating
Spreedly has detected an issue potentially resulting in degrated performance with asynchronous transactions. While we are providing an early notification in an effort to alert you as quickly as possible, we are still investigating the actual scope and impact and will provide an update as soon as more details are available.
Thank you for your patience.
May 2026
Elevated Latency Dodgeball Platform
Source not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring results.
