New AI Incident Response, Multi-Region Agents, and Custom-Domain Status Pages, May 2026
Services Pricing Dashboard

SpotOn Outage History

Uptime record, past incidents, and downtime history for SpotOn.

Checking current status...
95.6% uptime over 91 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✓

90-Day Trend

Mar 30Jun 27

Monthly Uptime

Month Uptime Days Tracked Days with Issues
June 2026 88.9% 27 3
May 2026 100% 31 0
April 2026 96.7% 30 1
March 2026 100% 3 0

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 91 Days)

Mar 29 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

June 2026
Degraded performance on Dashboard and Processing Payments
minor

Started: Jun 26, 10:41 PM

monitoring
We are seeing performance come back online, but are continuing to monitor.
Jun 26, 11:40 PM
monitoring
We have a fix in place and are seeing things return to normal. We continue to monitor the situation.
Jun 26, 11:33 PM
identified
The team has identified the problem. We are actively working on a resolution.
Jun 26, 11:25 PM
investigating
We are actively investigating this issue. QR Code ordering continues to be the best workaround. We are slowly seeing performance rebound on Dashboard and payment processing but continuing to investigate.
Jun 26, 11:18 PM
investigating
QR Code Scan & Pay is working and an option for those experiencing payment issues: https://help.spoton.com/space/SK/5247467553/QR+Scan+&+Pay+Configuration+%7C+SpotOn+Order
Jun 26, 10:59 PM
investigating
We are continuing to investigate this issue.
Jun 26, 10:58 PM
investigating
We are continuing to investigate this issue. Currently you can set up QR Ordering to take payments while we investigate. Help article here on step by step - https://help.spoton.com/space/SK/5247467553/QR+Scan+&+Pay+Configuration+%7C+SpotOn+Order
Jun 26, 10:57 PM
investigating
We are currently investigating reports around degraded performance of SpotOn dashboard, terminals, payment processing, and API. Our team is working to identify the root cause and will provide an update within 30 minutes.
Jun 26, 10:41 PM
Funding Delay for Some Merchants
minor

Started: Jun 10, 4:29 PM

monitoring
Today's funding is running behind schedule for some merchants. You can expect to receive your funds as follows: • If using Morning Funding: 3–4 hours later than your usual funding time • If using traditional ACH funding: by approximately 5:00 p.m. local time We apologize for the inconvenience and appreciate your patience. Funds are on their way and no action is needed on your end.
Jun 10, 4:29 PM
May 2026
Known issue with DoorDash integration

Started: May 5, 4:48 PM

investigating
There is a known issue with the DoorDash integration that is confirmed to be In Progress on DoorDash's side. We are monitoring for resolution.
May 5, 4:48 PM
April 2026
Express Order Data in Reporting is Delayed
minor

Started: Apr 25, 3:42 AM

investigating
We are continuing to investigate this issue.
Apr 25, 3:48 AM
investigating
Order data from 11-11:45EST is delayed in displaying in reporting. We are working on restoring.
Apr 25, 3:42 AM
Delayed Merchant Funding – April 16, 2026

Started: Apr 16, 2:34 PM

investigating
Merchant funding for transactions processed on April 15, 2026 is delayed due to a file transfer issue. No transactions have been lost or incorrectly processed. We are actively working to resolve the issue.
Apr 16, 2:34 PM