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100%of 37 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
100%
30
0
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 2Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Incident History
September 2026
We are currently experiencing a problem with our service
We are currently experiencing a major service outage affecting multiple aspects of our platform. Users may find that most services are not functioning as expected. The Tech Team is working to identify the root cause and restore full functionality.
Legacy Incident Archive
4 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
June 2026
We are currently experiencing a problem with our service
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We regret to inform you that our platform is currently experiencing a partial outage that is affecting some services. Users may encounter difficulties accessing any part of our platform, including website, app, and customer support channels.
We are currently experiencing a problem with our service
minorSource not attested
Last archived state: resolved
View archived record details
identified
The issue has been identified, and we're rolling out a fix. This should be resolved soon.
investigating
We regret to inform you that our platform is currently experiencing a partial outage that is affecting some services. Users may encounter difficulties accessing any part of our platform, including website, app, and customer support channels.
April 2026
We are currently experiencing a problem with our service
majorSource not attested
Last archived state: resolved
View archived record details
investigating
We regret to inform you that our platform is currently experiencing a partial outage that is affecting some services. Users may encounter difficulties accessing any part of our platform, including website, app, and customer support channels.
March 2026
We are currently experiencing a problem with our service
minorSource not attested
Last archived state: resolved
View archived record details
identified
We regret to inform you that our platform is currently experiencing a partial outage that is affecting some services. Users may encounter difficulties accessing any part of our platform, including website, app, and customer support channels.
investigating
We regret to inform you that our platform is currently experiencing a partial outage that is affecting some services. Users may encounter difficulties accessing any part of our platform, including website, app, and customer support channels.