New Multi-region uptime checks and custom-domain status pages

SonarQube Cloud Outage History

Daily provider-status observations and published incident history for SonarQube Cloud.

Operational

SonarQube Cloud is operational. Verified . Official provider source.

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88.9% of 54 verified observed days had no reported provider issue

90-Day Trend

Jul 24Oct 21

Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.

Monthly Status Summary

Month Issue-free days Days Tracked Days with issues
September 2026 85.2% 27 4

This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.

Recorded Daily Status (Last 91 Days)

Jul 23 Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

October 2026
Quality Gates Computation Degraded
minor Observed active window 5h 5m

View incident details and source

Started:

CI-based Analysis CI-based Analysis Pull Request Experience Pull Request Experience
investigating
The database and index integrity checks have passed with no discrepancies found. Our investigation is now focused on live measure computation logic to isolate the root cause, and we will provide an update shortly.
investigating
We are aware of an issue where some projects are experiencing problems with their measure computation, which can lead to an incorrect quality gate status and are actively investigating. We will provide an update shortly.
Automatic and CI Analysis Degraded
minor Observed active window 58m

View incident details and source

Started:

Automatic Analysis Automatic Analysis CI-based Analysis CI-based Analysis
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are continuing to investigate the issue. Scope is limited to US region. Both Automatic and CI analysis affected.
investigating
We are currently investigating reports of delayed or failing analyses (availability of the C# Security and/or Architecture Analyzer packages). We will share an update as soon as we have more information. We apologize for the inconvenience.
September 2026
Investigating missing pull request results
major Observed active window 2h 40m

View incident details and source

Started:

Pull Request Experience Pull Request Experience
investigating
We are investigating a partial outage affecting pull request analysis results in SonarQube Cloud. Some customers may see their pull request analysis complete successfully, while the corresponding result is missing from the Pull Requests list or cannot be opened in SonarQube Cloud. Our teams are investigating and will provide an update as soon as more information is available.
Increased errors affecting analysis and CI
major Observed active window 47m

View incident details and source

Started:

Automatic Analysis CI-based Analysis
identified
We are investigating increased error rates affecting the SonarQube Cloud web experience, Automatic Analysis, and CI-based analysis. Some customers may experience failed or delayed analyses. Our engineering teams have identified the cause and working to restore normal service. We will provide another update as soon as more information is available.
SQC EU: Automatic Analysis Degraded for Java Projects
minor Observed active window 46m

View incident details and source

Started:

Automatic Analysis
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are currently investigating reports of delayed analyses for Java Projects in EU. We will share an update as soon as we have more information. We apologize for the inconvenience.
CI Analysis Failures
critical Observed active window 43m

View incident details and source

Started:

CI-based Analysis
monitoring
An issue was identified and has been mitigated. From 14:59 to 15:12 UTC, some customers in Europe experienced CI analysis failures. The disruption was caused by a temporary configuration inconsistency affecting Quality Profile availability. Service has been restored, and our team is monitoring the situation.
Automatic analyses are being delayed
minor Observed active window 3h 13m

View incident details and source

Started:

Automatic Analysis
investigating
We are currently investigating this issue.

Legacy Incident Archive

14 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.

August 2026
CI Analysis Quality Profile Lookup Issue
major Source not attested
Last archived state: resolved
View archived record details
monitoring
Monitoring — We have completed remediation for the primary issue affecting Quality Profiles. The impacted configuration data has been restored, and affected functionality is operating normally. We are continuing to investigate a separate, pre-existing source of intermittent errors. This work is not expected to affect the remediation above. We will provide another update as soon as we have more information.
investigating
We’ve identified an issue affecting a subset of projects that can cause CI analysis to fail when retrieving the project’s quality profile. The impact is limited: most customers and projects are not affected. No data has been lost or compromised. Analyses for affected projects will resume successfully once the underlying issue has been resolved. Our team is actively working on a fix and will share another update as soon as it has been deployed.
Cloud API Documentation Unavailable
critical Source not attested
Last archived state: resolved
View archived record details
monitoring
Monitoring Update We have updated links across the web application and documentation to use sonar.portal.swaggerhub.com instead of api-docs.sonarsource.com, restoring access for most users. The custom domain, api-docs.sonarsource.com, remains unavailable because of an SSL connection issue. If this URL is hardcoded in any integrations, bookmarks, or configurations, you may continue to encounter errors until the underlying issue is resolved with our service provider. We will share another up...
investigating
Update — The custom domain for our Cloud API documentation, api-docs.sonarsource.com, remains unavailable due to an SSL connection issue. Our documentation remains available at sonar.portal.swaggerhub.com. We have escalated the issue with our service provider and are working to restore access through the custom domain. We will provide another update as soon as more information is available.
investigating
The custom domain for our Cloud API documentation, http://api-docs.sonarsource.com/, is currently unavailable. Documentation remains available at https://sonar.portal.swaggerhub.com/. We are working to restore access through the custom domain.
investigating
We are investigating an issue affecting access to our Cloud API documentation at api-docs.sonarsource.com. Visitors may be unable to load the site due to SSL connection errors. We are working to restore access and will provide an update as soon as more information is available.
July 2026
Disruption with SonarQube Cloud
Source not attested
Last archived state: resolved
View archived record details
monitoring
We are continuing to monitor for any further issues.
monitoring
The vendor has deployed a fix and the issue is now mitigated. We continue to monitor the stability of the environment. Additional updates will be shared on this page as necessary. We apologize for any inconvenience. To report additional issues or share your observations, please visit the Sonar Community or contact Support.
identified
While the vendor is implementing their root-cause fix, our engineers have designed a workaround and are actively working on the implementation for that workaround. Additional updates will be shared on this page as necessary. We apologize for any inconvenience. To report additional issues or share your observations, please visit the Sonar Community or contact Support.
identified
Whilst the vendor is actively working to fix the root cause issue and mitigate the impact, we are in parallel actively working on workaround options. Additional updates will be shared on this page as necessary. We apologize for any inconvenience. To report additional issues or share your observations, please visit the Sonar Community or contact Support.
identified
We have escalated the issue to our vendor and it is currently being investigated. Additionally, we are developing an in-house solution to mitigate this vendor-related challenges. Additional updates will be shared on this page as necessary. We apologize for any inconvenience. To report additional issues or share your observations, please visit the Sonar Community or contact Support.
identified
We have escalated the issue to our vendor and it is currently being investigated. Additionally, we are developing an in-house solution to mitigate this vendor-related challenges. Additional updates will be shared on this page as necessary. We apologize for any inconvenience. To report additional issues or share your observations, please visit the Sonar Community or contact Support.
investigating
We are experiencing an issue resulting in the unavailability of SonarQube Cloud. The issue is currently being investigated. Additional updates will be shared on this page as necessary. We apologize for any inconvenience. To report additional issues or share your observations, please visit the Sonar Community or contact Support.
June 2026
SonarQube Cloud EU: SSO Authentication Emails Missing OTP
minor Source not attested
Last archived state: resolved
View archived record details
identified
We have identified the cause of this issue and are actively working on a fix. Thank you for your patience while we work to resolve this. We will provide another update once the resolution is deployed.
investigating
We are continuing to investigate this issue. We will provide further updates as more information becomes available. We apologize for any inconvenience. To report additional issues or share your observations, please visit the Sonar Community or contact Support.
investigating
We are currently investigating an issue where users attempting to log in via SSO may not receive the one-time password (OTP) in their authentication email. Affected users will be unable to complete login using this method. We are actively investigating the root cause and will provide updates as more information becomes available. We apologize for any inconvenience. To report additional issues or share your observations, please visit the Sonar Community or contact Support.
Github social login is partially failing
Source not attested
Last archived state: resolved
View archived record details
investigating
We are continuing to monitor an issue affecting GitHub social login for SonarCloud. This appears to be related to an ongoing third-party incident affecting GitHub services. Customers can track the latest third-party updates on GitHub’s public status page here: GitHub status incident: https://www.githubstatus.com/incidents/fcj3088jg1wx
investigating
We are investigating an issue affecting GitHub social login for SonarCloud. Some users may be unable to sign in to SonarCloud using GitHub at this time. Our current investigation indicates this is related to a third-party provider. We are actively monitoring the situation and will provide another update as soon as more information is available.
Intermittent 403 Errors Downloading SonarScanner CLI
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
We are continuing to monitor for any further issues.
monitoring
Monitoring - We have implemented mitigation measures to address the intermittent HTTP 403 errors affecting some downloads of SonarScanner CLI from binaries.sonarsource.com, as well as a subset of analysis requests from affected CI environments. We are continuing to monitor the situation closely to confirm stability.
investigating
Investigating - We are investigating an issue causing intermittent HTTP 403 errors to be returned to GitHub Actions runners. These errors can show up when downloading SonarScanner CLI from binaries.sonarsource.com, as well as when contacting SonarQube Cloud during analysis. This is primarily impacting automated CI/CD workflows (such as GitHub Actions). We are actively working on a resolution with our infrastructure providers and will provide further updates shortly.
May 2026
SonarCloud EU and US: High Scanner Error Rate for AutoScan C/C++
major Source not attested
Last archived state: resolved
View archived record details
monitoring
We have successfully applied a fix to the SonarCloud EU region, and AutoScan error rates for C/C++ have returned to normal. Mitigation work for the SonarCloud US region is currently underway. We are closely monitoring the progress and will provide another update as soon as the US region is fully restored.
investigating
We are experiencing an issue resulting in high scanner error rate for AutoScan C/C++ for both SonarCloud EU and US. The issue is currently being investigated. Additional updates will be shared on this page as necessary. We apologize for any inconvenience. To report additional issues or share your observations, please visit the Sonar Community or contact Support.
SonarQube US and EU: Some Failures reported in APIs using Basic Auth
minor Source not attested
Last archived state: resolved
View archived record details
investigating
We are experiencing an issue authenticating Organizational Tokens using Basic Authentication, resulting in the unavailability of SonarCloud from approximately 10:50 CDT. Customers using PAT appear to be unaffected. The issue is currently being investigated. Additional updates will be shared on this page as necessary. We apologize for any inconvenience. To report additional issues or share your observations, please visit the Sonar Community or contact Support.
Unable to process SCIM events
major Source not attested
Last archived state: resolved
View archived record details
investigating
We are experiencing an issue where we are not able to process SCIM events (user creation/deletion, group creation/deletion, and group membership changes), and potentially losing events. This does not impact logins. The issue is currently being investigated. Additional updates will be shared on this page as necessary. We apologize for any inconvenience. To report additional issues or share your observations, please visit the Sonar Community or contact Support.
April 2026
Issues Logging in with GitHub SSO
major Source not attested
Last archived state: resolved
View archived record details
monitoring
The vendor has confirmed that the GitHub issue has been resolved and they are continuing to monitor to ensure stability.
investigating
We are currently experiencing issues where users are unable to authenticate or log in to SonarCloud.io using GitHub Single Sign-On (SSO). Our team has identified that this is due to an ongoing incident with our third-party vendor, which is affecting authentication handshakes between our services.