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100%of 34 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
100%
28
0
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 2Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Incident History
No source-attested incident records are available for the current collector history. Older legacy archive records remain available below.
Legacy Incident Archive
4 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
We are currently investigating an issue affecting the AEO Visibility & Analytics module. Some users are reporting that the module loads as a blank screen when accessed.
As a temporary workaround, users may be able to access the module by:
- Refreshing the page
- Navigating away and then reselecting the AEO Visibility & Analytics module from the left-hand navigation menu
The issue may not occur consistently and can be intermittent.
We have identified that this functionality relies on a thi...
May 2026
Siteimprove Platform Login Errors (SSO Users)
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results. SSO Users should now be able to successfully log into the Siteimprove platform via siteimprove.com and my2.siteimprove.com disruption free.
identified
Good news! We’ve found the issue and we’re working on a fix. Thanks for your patience!
We'll continue to keep you updated.
investigating
We are currently experiencing issues where some customers are unable to log in to the Siteimprove platform using SSO via siteimprove.com and my2.siteimprove.com.
Impact:
- Users who are already logged in should not experience disruption unless they log out or their session times out.
- New login attempts may fail.
Our Development Team is actively working to identify the root cause and resolve the issue as quickly as possible.
We apologize for this inconvenience. We'll continue to keep you...
Siteimprove Platform Login Errors
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results. Users should now be able to successfully log into the Siteimprove platform via siteimprove.com and my2.us.siteimprove.com disruption free.
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently experiencing issues where some customers are unable to log in to the Siteimprove platform via siteimprove.com and my2.us.siteimprove.com
Impact:
- Users who are already logged in may be experiencing disruptions (e.g.: modules not loading, blank screens while navigating)
- New login attempts may fail.
Our Development Team is actively working to identify the root cause and resolve the issue as quickly as possible.
We apologize for this inconvenience. We'll continue to keep ...
We have identified the issue causing delays with Siteimprove’s crawler and link checker processing, and a fix has been applied.
Processing has resumed, and we are currently working through the remaining backlog. Sites are continuing to enter the scan queue successfully, but some scans may still take longer than expected to complete while the queue catches up.
As a result, Digital Certainty Index (DCI) scores and related metrics may still be delayed in updating.
We appreciate your patienc...
investigating
We are currently investigating an issue causing delays with Siteimprove’s crawler and link checker processing. Sites are successfully entering the scan queue; however, some scans are taking longer than expected to complete. As a result, Digital Certainty Index (DCI) scores and related metrics may be delayed in updating.
Our development team is aware of the issue and is actively working to restore normal processing.
We will continue to provide updates here as more information becomes avail...
