Sisense Outage History
Uptime record, past incidents, and downtime history for Sisense.
Checking current status...
90-Day Trend
Monthly Uptime
| Month | Uptime | Days Tracked | Days with Issues |
|---|---|---|---|
| May 2026 | 96% | 25 | 1 |
| April 2026 | 100% | 30 | 0 |
| March 2026 | 96.8% | 31 | 1 |
| February 2026 | 100% | 5 | 0 |
Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.
Daily Status (Last 91 Days)
Feb 24
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
May 2026
Investigating Potential Service Issues
Started: May 13, 10:42 AM
monitoring
Our engineering team applied mitigation steps and re-applied configuration to clear the gateway bottleneck and restore the flow of traffic.
May 13, 10:46 AM
identified
Following a technical investigation, the issue was traced back to the Shared Gateway Service, which was preventing requests from reaching the AI processing engine.
May 13, 10:44 AM
investigating
Please be aware that on May 11, starting at 10:30 AM EEST, we experienced a service outage affecting the AI Assistant. During this window, users across all accounts may have experienced non-responsive behavior when attempting to create charts or submit general queries to the Assistant.
May 13, 10:42 AM
Investigating Potential Service Issues
Started: May 8, 1:11 AM
monitoring
We no longer see the consequences of the AWS incident after they updated the AWS incident page with "Resolved" status.
For the latest on the underlying AWS infrastructure, please refer to: https://health.aws.amazon.com/health/status
May 8, 11:40 AM
monitoring
A fix has been implemented and we are monitoring the results.
May 8, 1:22 AM
identified
The issue has been identified and a fix is being implemented.
May 8, 1:21 AM
investigating
Please be aware that AWS (Amazon Web Services) is currently reporting significant hardware and power issues in the US-EAST-1 (N. Virginia) region. For the most up-to-date information on their infrastructure recovery, please follow the official AWS Health Dashboard https://health.aws.amazon.com/health/status . Unfortunately, our Sisense servers are also severely impacted by this event. As a result, users may experience total loss of access, dashboard loading failures, or significant latency. ...
May 8, 1:11 AM
March 2026
Partial Outage Observed for Sisense Managed Instances
Started: Mar 21, 12:49 AM
monitoring
A fix has been implemented and we are monitoring the results.
Mar 21, 3:02 AM
identified
The issue has been identified and we are actively working on a fix.
Mar 21, 2:45 AM
investigating
We’re currently observing a partial outage affecting Sisense managed instances. Our team is actively investigating the issue and working to identify the root cause.
We’ll share updates as soon as we have more information. Thank you for your patience.
Mar 21, 12:49 AM