Simetrik NCLC Outage History
Uptime record, past incidents, and downtime history for Simetrik NCLC.
Checking current status...
90-Day Trend
Monthly Uptime
| Month | Uptime | Days Tracked | Days with Issues |
|---|---|---|---|
| August 2026 | 100% | 15 | 0 |
| July 2026 | 87.1% | 31 | 4 |
| June 2026 | 93.3% | 30 | 2 |
| May 2026 | 86.7% | 15 | 2 |
Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.
Daily Status (Last 91 Days)
May 17
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
July 2026
Delays and Errors in File Uploads
Started: Jul 31, 1:47 PM
monitoring
The file upload service is operating normally and remains stable.
Our team continues to monitor the remediation process and verify the successful processing of the affected files.
Jul 31, 5:14 PM
monitoring
All remediation jobs for the affected customers have now been submitted.
Our team is currently monitoring the remediation process to confirm that all impacted files are processed successfully.
Jul 31, 3:59 PM
identified
Earlier today, some customers may have experienced difficulties uploading files to the platform. Files could remain in the “Reading” status, experience processing delays, or display messages related to structural differences, even when the format matched the original source.
The issue causing this behavior has been resolved. We are currently carrying out remediation actions to identify and reprocess any files that may have been affected.
We will continue monitoring service stability and...
Jul 31, 1:47 PM
Issues Uploading Files to Data Sources
Started: Jul 24, 2:30 PM
monitoring
The service remains stable, and we can confirm that file uploads are operating normally.
The vast majority of the file uploads impacted during the incident have now been successfully processed. Our team continues to monitor these uploads to ensure they are completed successfully and that the service remains stable.
We will provide a final update once all validation activities have been completed.
Jul 25, 12:10 AM
monitoring
The service continues to operate normally, and we are actively monitoring its stability following the deployment of the latest fix.
At the same time, our team is working to identify and reprocess any file uploads that were impacted during the incident to ensure all pending uploads are completed successfully.
We will provide a final update once this work has been completed and the validation process has concluded.
Jul 24, 10:17 PM
identified
We identified that a subset of file uploads was still affected by the issue under specific conditions. An additional fix has now been deployed, fully resolving the underlying problem.
Our team is currently identifying any remaining file uploads that were impacted so they can be reprocessed successfully.
We will provide a final update once all affected uploads have been processed and validated.
Jul 24, 8:49 PM
identified
The majority of the file uploads impacted during the incident have now been successfully reprocessed. Our team is currently validating the remaining uploads to ensure all affected files have been processed correctly.
We will provide a final update once the validation has been completed.
Jul 24, 7:42 PM
identified
The service continues to operate normally. Our team is making steady progress processing the file uploads that were impacted during the incident. We are continuing this effort to ensure all affected uploads are completed successfully.
We will provide another update once this process has been completed.
Jul 24, 5:50 PM
identified
The file upload service remains stable and is operating normally.
Our team is currently processing the file uploads that were impacted during the incident to ensure they are completed successfully.
We will continue monitoring the service and provide another update once this work has been completed.
Jul 24, 4:37 PM
identified
We have implemented a fix that has restored the file upload service to normal operation. Our team is now working to identify the uploads that failed during the affected period and process them to ensure they are completed successfully.
We will continue to provide updates as progress is made.
Jul 24, 3:26 PM
investigating
We are currently investigating an issue affecting file uploads to data sources. Some customers may experience failures when uploading files.
Our Engineering team is aware of the situation and is actively working with the highest priority to identify the root cause and restore normal service as quickly as possible.
We will provide further updates as soon as more information becomes available.
Jul 24, 2:30 PM
Dashboard Performance Issues
Started: Jul 23, 4:30 PM
monitoring
A fix has been implemented, and the affected services have recovered. Dashboard access and functionality have been restored.
We are currently monitoring the platform to ensure stability and confirm that the issue has been fully resolved.
Jul 23, 4:43 PM
identified
We are currently experiencing a service degradation affecting access to dashboards. Some customers may experience intermittent issues when opening their dashboards, including dashboards remaining in a loading state or failing to display results.
Our engineering team is actively investigating the issue and working to restore normal service as quickly as possible.
We apologize for the inconvenience and will provide further updates as more information becomes available.
Jul 23, 4:30 PM
May 2026
[BRAZIL] Authentication service Outage
Started: May 26, 12:52 AM
investigating
Service outage detected with Authentication service in BRAZIL
May 26, 12:52 AM
April 2026
[MEXICO] Authentication service Outage
Started: Apr 8, 5:42 PM
investigating
Service outage detected with Authentication service in MEXICO
Apr 8, 5:42 PM
March 2026
[GLOBAL] Service Disruption in Dashboard Visual Downloads
Started: Mar 30, 8:16 PM
investigating
We are currently investigating an issue affecting dashboard visual downloads. Our team is actively working on it, and we will provide more information on our status page shortly
Mar 30, 8:16 PM