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100%of 57 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
100%
30
0
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 22Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Incident History
No source-attested incident records are available for the current collector history. Older legacy archive records remain available below.
Legacy Incident Archive
5 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
August 2026
Degraded performance
majorSource not attested
Last archived state: resolved
View archived record details
Showpad CoachShowpad ContentShowpad Platform
monitoring
Issues with the Content side of the Platform have been resolved. Coach issues remain and our team is working on restoring access.
monitoring
Issue has been identified, systems are recovering, and we are monitoring the recovery.
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue.
investigating
We are currently investigating an issue that is causing platform-wide slowness across all areas of the platform, and may in some cases result in errors. Our team is actively investigating the root cause of the issue.
April 2026
System error on Coach courses and paths
criticalSource not attested
Last archived state: resolved
View archived record details
investigating
This issue also impacts some non-Coach functions, such as Page editing. We are continuing to investigate.
investigating
We are continuing to investigate this issue internally and with our AWS partners
investigating
Users accessing My Assignments may encounter an error page. We are currently investigating this issue and will provide regular updates on our progress
Share content not loading
minorSource not attested
Last archived state: resolved
View archived record details
investigating
Content in Shares is currently no loading and returns the 'Service unavailable' message. This only affects content in Shares. Shared Spaces remain unaffected.
The issue is being investigated internally and will be resolved as soon as possible.
March 2026
Experience builder - limited functionality
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
identified
We have identified an issue that impacts adding assets to an experience and are working to resolve this.
File processing - degraded performance
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
Root issue has been resolved. We are monitoring the re-indexing of newly uploaded files, but should see these become available while working through indexing the backlog.
monitoring
A temporary fix has been implemented. Newly uploaded files will be available in the Library once they are processed.
identified
We are continuing to work on a fix for this issue.
identified
We have identified an issue that is impacting the availability of files in the Library after uploading new files.
