New AI Incident Response, Multi-Region Agents, and Custom-Domain Status Pages — May 2026
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ShopKeep Outage History

Uptime record, past incidents, and downtime history for ShopKeep.

Checking current status...
67.4% uptime over 46 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✗

90-Day Trend

Mar 28May 12

Monthly Uptime

Month Uptime Days Tracked Days with Issues
May 2026 100% 12 0
April 2026 63.3% 30 11
March 2026 0% 4 4

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 46 Days)

Mar 28 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

February 2026
Lightspeed Retail (S-Series) - BridgePay
minor

Started: Feb 6, 3:40 PM

identified
Our team is actively monitoring the situation and working closely with our partners to understand the scope and expected resolution timeline. We recognize how critical payment processing is to your business and sincerely appreciate your patience. VERY IMPORTANT: As a precautionary measure, BridgePay is advising that no further payment processing attempts are made while their system is unavailable. Consult their status page for the latest updates and information. If you would like to explore...
Feb 9, 8:14 PM
identified
BridgePay is still investigating the issue.
Feb 6, 9:11 PM
identified
We are collaborating with BridgePay to resolve an issue that they have identified on their end.
Feb 6, 3:56 PM
investigating
We are currently investigating an issue affecting merchants using Lightspeed Retail (S-Series) using BridgePay. A dedicated team is investigating the issue.
Feb 6, 3:40 PM