New AI Incident Response, Multi-Region Agents, and Custom-Domain Status Pages — May 2026
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SharpSpring Outage History

Uptime record, past incidents, and downtime history for SharpSpring.

Checking current status...
95.7% uptime over 46 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✓

90-Day Trend

Mar 28May 12

Monthly Uptime

Month Uptime Days Tracked Days with Issues
May 2026 83.3% 12 2
April 2026 100% 30 0
March 2026 100% 4 0

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 46 Days)

Mar 28 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

May 2026
MailSync Errors for Microsoft 365 Users
major

Started: May 11, 6:35 PM

monitoring
Our team has released an update to MailSync to fix the connection issues for Microsoft365 users. Currently, we have confirmed that Microsoft365 and Outlook users are able to successfully send SmartMail. Some users may continue to see errors or delays with emails syncing to the Life of the Lead for contacts until they disconnect and reconnect. If you see continue to receive errors with your MailSync connection, we recommend users disconnect and reconnect their Microsoft365 and Outlook account...
May 11, 11:44 PM
identified
Our team has identified the cause of the issue and is working to implement a solution as soon as possible. We will continue to share updates this page as they become available.
May 11, 9:09 PM
investigating
Our team has received several reports that MailSync is not working for users who have connected this integration to email addresses hosted with Microsoft365 and Outlook. So far, MailSync users who have connected via Google are not impacted. Our team is actively investigating these reports. We will continue to update the status page as we have additional updates.
May 11, 6:35 PM