SharpSpring Outage History
Uptime record, past incidents, and downtime history for SharpSpring.
Checking current status...
90-Day Trend
Monthly Uptime
| Month | Uptime | Days Tracked | Days with Issues |
|---|---|---|---|
| August 2026 | 93.3% | 15 | 1 |
| July 2026 | 77.4% | 31 | 7 |
| June 2026 | 96.7% | 30 | 1 |
| May 2026 | 100% | 15 | 0 |
Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.
Daily Status (Last 91 Days)
May 17
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
August 2026
Secure Links Not Sending Appropriately
Started: Aug 14, 5:26 PM
monitoring
A fix has been implemented and we are monitoring it at this time. Please reach out to Support with any questions.
Aug 14, 5:31 PM
identified
Our team is aware of Secure Links not reach out to Support if you have any questions.
Aug 14, 5:26 PM
July 2026
Performance Delays
Started: Jul 7, 4:36 PM
monitoring
We have seen sustained improvements to the performance across the app and will continue to monitor. Automations are returning to normal. We will apply more updates as they become available.
Jul 7, 10:11 PM
identified
*Adding note that this behavior is affecting Automations but overall App Performance, including page loading and login. Updated title to encompass all behaviors.
We are continuing our research into this behavior and while we are seeing improved performance we are ensuring that our adjustments are improving all areas equally.
Jul 7, 8:53 PM
identified
The issue has been identified and a fix is being implemented.
Jul 7, 7:21 PM
monitoring
This behavior should be resolving and we will continue to monitor to ensure a smooth return.
Jul 7, 4:44 PM
identified
Some customers may be experiencing automation delays today. We are already seeing successes of this resolving however please reach out to Support if you have any questions.
Jul 7, 4:36 PM
June 2026
Slowness on the Platform
Started: Jun 29, 3:35 PM
monitoring
We are seeing improved responsiveness throughout the application. Our team is still monitoring results of our update. Currently, users should be able to navigate without slowness or system delays.
Jun 29, 5:09 PM
investigating
Customers are currently reporting slowness and lag throughout the application. As of now, every area of the application remains accessible, but some areas are loading more slowly than others.
Our team is aware of the reported slowness, and are working to improve performance to the app as soon as possible.
Jun 29, 3:35 PM
May 2026
Certain Companies Experiencing Import Delays
Started: May 14, 3:30 PM
identified
Some customers may see delays in their Importing. They will clear and re-importing is not necessary. Please reach out to support if you have any questions!
May 14, 3:30 PM
MailSync Errors for Microsoft 365 Users
Started: May 11, 6:35 PM
monitoring
Our team has released an update to MailSync to fix the connection issues for Microsoft365 users. Currently, we have confirmed that Microsoft365 and Outlook users are able to successfully send SmartMail. Some users may continue to see errors or delays with emails syncing to the Life of the Lead for contacts until they disconnect and reconnect.
If you see continue to receive errors with your MailSync connection, we recommend users disconnect and reconnect their Microsoft365 and Outlook account...
May 11, 11:44 PM
identified
Our team has identified the cause of the issue and is working to implement a solution as soon as possible.
We will continue to share updates this page as they become available.
May 11, 9:09 PM
investigating
Our team has received several reports that MailSync is not working for users who have connected this integration to email addresses hosted with Microsoft365 and Outlook. So far, MailSync users who have connected via Google are not impacted.
Our team is actively investigating these reports. We will continue to update the status page as we have additional updates.
May 11, 6:35 PM