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97.4%of 38 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
96.7%
30
1
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 3Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Admin System - admin.servicefusion.comWorker AppCustomer Web Portal & Customer Apps
monitoring
The fix for the jobs and estimates saving issue is live, and functionality has returned to normal. We’re working to restore impacted historical data.
identified
The issue has been identified and a fix is being implemented.
Legacy Incident Archive
5 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
August 2026
Loading Admin Log - In
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are investigating reports of login failures affecting admin.servicefusion.com. Our team is working to identify and resolve the cause.
July 2026
Loading Admin Log - In
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
We have identified and implemented a fix for the loading issues affecting admin.servicefusion.com. Our team is now monitoring system performance to confirm the issue has been resolved. If you continue to experience loading issues, please contact our support team.
investigating
We are investigating reports of login failures affecting admin.servicefusion.com. Our team is working to identify and resolve the cause.
Loading Admin Log - In
Source not attested
Last archived state: resolved
View archived record details
monitoring
We have identified and implemented a fix for the loading issues affecting admin.servicefusion.com. Our team is now monitoring system performance to confirm the issue has been resolved. If you continue to experience loading issues, please contact our support team.
investigating
We are investigating reports of login failures affecting admin.servicefusion.com. Our team is working to identify and resolve the cause.
June 2026
*.servicefusion.com access
Source not attested
Last archived state: resolved
View archived record details
monitoring
We are continuing to monitor for any open issues.
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are currently investigating reports of log-in and access related issues.
March 2026
QuickBooks Online sync issues
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are currently investigating reports from some customers that their customer records are not syncing to QuickBooks Online. Our team is actively reviewing the issue to identify the root cause and restore full functionality as quickly as possible.
We will provide additional updates as soon as more information becomes available. Thank you for your patience, and we apologize for any inconvenience this may cause.
