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100%of 37 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
100%
30
0
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 2Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Incident History
No source-attested incident records are available for the current collector history. Older legacy archive records remain available below.
Legacy Incident Archive
3 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
August 2026
Custom Scorecard Issue
minorSource not attested
Last archived state: resolved
View archived record details
identified
We are currently experiencing an issue causing findings to temporarily drop from Custom Scorecards, resulting in an unexpected score increase. Our engineering team is actively reprocessing the affected data to restore full functionality and accurate scores for custom scorecards. Standard scorecards are unaffected.
May 2026
Scorecard page load error
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented, and we are seeing scorecards load successfully. We will continue to monitor the system closely to ensure stability before resolving the incident completely.
identified
The issue has been identified and a fix is being implemented.
investigating
We are investigating an issue where users receive a "Page Load Error" when attempting to open scorecards. Our engineering team is actively working to identify the cause and restore full functionality.
April 2026
Atlas and Questionnaires issue
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
identified
The Questionnaires can now be sent to new platform users however, invitation e-mails are still undeliverable. We are investigating.
identified
The issue has been identified and a fix is being implemented.
investigating
We are investigating an issue where attempting to grant access or send a questionnaire to an email address not currently registered in our system results in an error. Questionnaires are not being sent and access permissions are not updated with these addresses.
