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Scaleway Outage History

Daily provider-status observations and published incident history for Scaleway.

Regional incident

Scaleway has an active regional incident; no global outage is indicated. Verified . Official provider source.

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0% of 56 verified observed days had no reported provider issue

90-Day Trend

Jul 23Oct 20

Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.

Monthly Status Summary

Month Issue-free days Days Tracked Days with issues
September 2026 0% 30 30

This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.

Recorded Daily Status (Last 91 Days)

Jul 22 Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

September 2026
[DC5] Public switch reboot
minor Observed active window 92h 11m

View incident details and source

Started:

Dedibox DC5
investigating
Switch crashed and rebooted due to kernel panic. Public connectivity was impacted for around 5min for servers located in DC5 - Room 1 - Zone 1 - Rack D57 - Bloc D
[LBAS] - [fr-par-1] - Extra delay on Load Balancer configuration/creation
minor Observed active window 1h 20m

View incident details and source

Started:

fr-par-1 Load Balancer
investigating
Extra delay for Load Balancer configuration.
[VPC] Network Connectivity issues in pl-waw-3
minor Observed active window 624h 5m

View incident details and source

Started:

pl-waw-3 VPC
monitoring
We are continuing to monitor for any further issues.
monitoring
Between 09:00 UTC on September 1, 2026, and 13:30 UTC on September 2, 2026, some newly created infrastructure in the pl-waw-3 Availability Zone experienced temporary network connectivity issues. The issue has been fully resolved, and all services are now operating normally. No action is required on your end.
August 2026
[DDBK] - [DC3] - dedibackup unvalaible - 500 error
minor Observed active window 699h 43m

View incident details and source

Started:

Dedibackup
identified
Since August 26th, the dedibackup on DC3 has been unreachable and is returning 500 errors.
[Elastic Metal] Install issues
minor Observed active window 2h 24m

View incident details and source

Started:

Elastic Metal
investigating
During or after installation, Elastic Metal encounters an error. We are investigating.
[GAPI] - missing metrics in cockpit
minor Observed active window 25m

View incident details and source

Started:

Generative API
investigating
The Generative APIs metrics are currently missing from Cockpit. The issue is currently under investigation.
[CKPT] [FR/NL/PL] - Cockpit Logs ingestion down
minor Observed active window 47m

View incident details and source

Started:

fr-par-1 fr-par-2 fr-par-3 nl-ams-1 nl-ams-2 nl-ams-3 pl-waw-1 Cockpit pl-waw-2 pl-waw-3
investigating
On a schedule maintenance of Cockpit components, we had an issue which breaks loki ingestion on FR-PAR, NL-AMS and PL-WAW. We are actually taking a step back
[EDGE] - [GLOBAL] - latency on some nodes
minor Observed active window 4h 8m

View incident details and source

Started:

Edge service
identified
High latencies may occur on Edge Services Pipelines
[OBJS][AMS][PAR] Increased 5xx errors following the loss of a rack
minor Observed active window 24h 2m

View incident details and source

Started:

nl-ams-1 nl-ams-2 nl-ams-3 Object Storage
investigating
Due to a planned electrical maintenance, one of our rack lost its power. This has increased the 5xx error level and also increased latency on nl-ams.
[SEDB] - [fr-par] - Endpoint not displayed correctly in the console
minor Observed active window 283h 28m

View incident details and source

Started:

fr-par-1 fr-par-2 fr-par-3 Databases
identified
We quickly identified that it's about a naming change on the API side.

Legacy Incident Archive

223 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.

June 2026
[WebHosting Elements] - [fr-par] High load on pf-012 platform
minor Source not attested
Last archived state: resolved
View archived record details
investigating
Customers may experience degraded performance on their websites and email services hosted on the pf-012 platform due to high load on an internal component.
[GAPI] - [fr-par2] - mistral-small-3.2 errors rate increasing
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
The situation is back to nominal state, the root cause has been identified and incident responses are back to normal.
identified
Part of our Mistral Small 3.2 infrastructure start becoming un stable with un usual error rates.
[Object Storage] - [fr-par-2] - Thermal shutdown for several storage pods
minor Source not attested
Last archived state: resolved
View archived record details
investigating
Due to abnormal temperature, some storage nodes are being shutdown to prevent data loss. This will impact acces to some objects with one-zone storage class
[RDB] - [fr-par] Managed Database provisioning delays
minor Source not attested
Last archived state: resolved
View archived record details
investigating
Customers may experience delays when provisioning new Managed Database instances or performing operations that require infrastructure changes in the fr-par region due to an issue with an internal dependency.
[Cockpit]-[fr-par] - memory pressure on product-frontend
minor Source not attested
Last archived state: resolved
View archived record details
identified
The issue has been identified and a fix is being implemented.
monitoring
We are continuing to monitor for any further issues.
monitoring
Between 11:50 a.m. and 1:30 p.m., metrics ingestion on FR-PAR was affected due to an operation performed on one of the components to improve its resilience. Metrics and log data are also affected.
[NATS, Queues, Topics & Events] - [fr-par] Monitoring data missing
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
Customers may experience missing monitoring data for NATS, Queues, Topics & Events in the fr-par region.
[Dedibox RPN-SAN] - [DC2/DC3] Storage failures on SAN HA pair HDD-18
major Source not attested
Last archived state: resolved
View archived record details
monitoring
Situation is now stable, we are closely monitoring situation on both members of HA pair.
monitoring
Customers may experience iSCSI connection failures on Dedibox RPN-SAN HA HDD-18 in DC2/DC3. The issue has been identified and is currently being monitored. We apologize for any inconvenience caused and will provide further updates as soon as possible.
investigating
Customers may iSCSI connections failures on Dedibox RPN-SAN HA HDD-18.
[Kafka] - [fr-par] Control plane partial outage
minor Source not attested
Last archived state: resolved
View archived record details
investigating
Customers may experience partial outages when managing Kafka resources due to an issue on the control plane.
[Network infrastructure] - [DC5][PAR-2] Public network issue
critical Source not attested
Last archived state: resolved
View archived record details
monitoring
During routine maintenance, a new configuration was deployed to our backbone routers managing traffic for fr-par-2. An unforeseen configuration conflict resulted in a total loss of public connectivity (blackholing) for all Elastic Metal servers. The configuration was pushed at 08:42 UTC for both IPv4 and IPv6. IPv4 was rollback at 09:20 and IPv6 was rollback at 09:45, restoring all connectivity.
monitoring
The fix has been deployed. Services are up and running. We are monitoring the situation and we will provide more information.
identified
The root cause has been found. A fix is being deployed.
investigating
Customers may experience a partial outage of public network connectivity on Elastic Metal servers in PAR2 (DC5).
[DC5] - Switch unreachable in rack B61
minor Source not attested
Last archived state: resolved
View archived record details
investigating
Customers may experience connectivity issues with servers in rack B61 due to an unreachable switch in the network infrastructure.