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Scaleway Outage History

Daily provider-status observations and published incident history for Scaleway.

Regional incident

Scaleway has an active regional incident; no global outage is indicated. Verified . Official provider source.

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0% of 56 verified observed days had no reported provider issue

90-Day Trend

Jul 23Oct 20

Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.

Monthly Status Summary

Month Issue-free days Days Tracked Days with issues
September 2026 0% 30 30

This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.

Recorded Daily Status (Last 91 Days)

Jul 22 Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

September 2026
[Serverless SQL DB] - [fr-par] Daily backup didn't work last night
minor Observed active window 3h 14m

View incident details and source

Started:

fr-par-1 fr-par-2 fr-par-3 Serverless-Database
identified
[03:00]: Following the temporal migration of yesterday, the daily backups of Serverless SQL DB didn't work last night. Backups are expected to become available again later today.
[FR-PAR] Network perturbations
minor Observed active window 162h 40m

View incident details and source

Started:

fr-par-1 fr-par-2 fr-par-3
monitoring
We have observed local perturbations on the backbone network of FR-PAR region, fixes have been deployed, we are monitoring the situation
[AGWX] Stabilities issues in fr-par
minor Observed active window 20m

View incident details and source

Started:

fr-par-1 fr-par-2 APIs fr-par-3
investigating
Instabilities when contacting Scaleway APIs
RPN - AMS1/AMS - rpn service unreachable for rack 6.12.71
minor Observed active window 3h 58m

View incident details and source

Started:

AMS RPN
investigating
We are continuing to investigate this issue.
investigating
The rpn device inside the rack 6.12.71 in Amsterdam is currently unreachable. At this time, the root cause has not yet been identified. Our Network team is investigating the issue and will provide further updates as soon as more information becomes available.
[COKPIT] [fr-par] (custom-metrics) Some unavailability errors were reported
minor Observed active window 218h 43m

View incident details and source

Started:

Cockpit
identified
Incident is resolved, we are still monitoring to make sure that everything runs smoothly
investigating
Some users report errors in custom metrics ingestion since 2026-09-16 We are investigating to find out the scope of the incident.
[OBJS] pl-waw: Operations are slow
minor Observed active window 46h 31m

View incident details and source

Started:

pl-waw-1 pl-waw-2 pl-waw-3 Object Storage
monitoring
The issue has been identified, fixes have been deployed, we're back to the nominal state, monitoring.
investigating
Since the 25/09 (last friday), the S3 pl-waw region is overloaded with operations. We're currently working to mitigate that.
[GenAPI] gpt-oss error rate increase
minor Observed active window 133h 30m

View incident details and source

Started:

APIs
investigating
We are observing an unexpected increase in 5xx error rate. Investigations are underway.
[EDGE] Faulty cache server
minor Observed active window 72h 4m

View incident details and source

Started:

Edge service
identified
Edge Services may return truncated HTTP content due to a faulty cache server. The incident is mitigated.
[fr-par] Qwen 3 235B saturated
minor Observed active window 204h 8m

View incident details and source

Started:

Generative API
investigating
[18:30] Qwen3 235b model performance is degraded, a few timeouts have been observed [21:30] Performance is still sub-optimal but timeouts are mostly gone
[WebHosting] Intermittent access to Rouncudbe Webmail on Dedibox infra
minor Observed active window 30m

View incident details and source

Started:

Hosting
investigating
We are currently investigating on an issue on the webmail interface.

Legacy Incident Archive

223 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.

March 2026
[Network infrastructure] - fr-par-2 - Public switch rebooted
minor Source not attested
Last archived state: resolved
View archived record details
investigating
At 21h35 UTC+1, a public switch in fr-par-2 rebooted, causing all attached servers to lose public connectivity until the switch came back online at 21h46 UTC+1.
[OBJS] - [world] - Failures on ranged request on SSE enabled objects
major Source not attested
Last archived state: resolved
View archived record details
identified
A fix for fr-par and pl-waw region have been deployed, next regions will follow soon
identified
Ranged GetObject requests on SSE-(C/ONE) objects might fail, no impact on user data, a fix has been found and will be deployed shortly.
[MongoDB] - FR-PAR - DNS resolution failure
minor Source not attested
Last archived state: resolved
View archived record details
investigating
We are currently experiencing an issue with DNS resolution for entries related to the Private Network, which is affecting MongoDB SRV record lookups. This is preventing some customers from connecting to their MongoDB instances when using Private Network endpoints. Our engineering teams are actively investigating and working to resolve the issue as quickly as possible. We sincerely apologise for the inconvenience and will share updates as soon as more information becomes available.
[Serverless Containers] - [fr-par] - mandatory operation to prepare for new v1 API (2/2)
Source not attested
Last archived state: resolved
View archived record details
investigating
On April 1st (between 8 AM and 5 PM UTC), we will perform a mandatory operation in the fr-par region to prepare for the upcoming v1 API (coming soon). This operation will be carried out in two maintenance windows: - April 1, 2026 - April 8–9, 2026 Over the course of these three days, changes will be applied to all Serverless Containers namespaces in the fr-par region. While this operation is seamless most of the time, users may observe the following behaviors: - Namespaces wil...
[Serverless Containers] - [fr-par] - mandatory operation to prepare for new v1 API (1/2)
Source not attested
Last archived state: resolved
View archived record details
investigating
On April 1st (between 8 AM and 5 PM UTC), we will perform a mandatory operation in the fr-par region to prepare for the upcoming v1 API (coming soon). This operation will be carried out in two maintenance windows: - April 1, 2026 - April 8–9, 2026 Over the course of these three days, changes will be applied to all Serverless Containers namespaces in the fr-par region. While this operation is seamless most of the time, users may observe the following behaviors: - Namespaces wil...
[Cockpit] - [nl-ams] - errors on query for Scaleway Logs Datasources
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
investigating
Some querier pods are not restarting after Kubernetes upgrade, causing errors when querying Scaleway Logs Datasources. This may impact the ability to view and analyze logs.
[Dedibox dedicated servers] - fr-par-1 DC3 - Room 4-6 Rack A08 PUB switch is down
minor Source not attested
Last archived state: resolved
View archived record details
investigating
Issue is taking longer than expected. We are still on the bridge with local technicians to bring back up the switch and it's associate services
investigating
We are currently experiencing a Public network issue in rack DC3 Room 4-6 Rack A08. This is causing a loss of internet traffic for connected dedicated servers. Network Switch is in an incorrect state, we have asked our local technicians to replace it.
investigating
We are currently experiencing a Public network issue in rack DC3 Room 4-6 Rack A08. This is causing a loss of internet traffic for connected dedicated servers. We are investigating the root cause with our local technicians.
[Account API] - fr-par-1 Users can't receive login email
major Source not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
investigating
Users are currently unable to receive login emails due to a technical issue affecting the Account API in the fr-par-1 region.
[Managed Opensearch] - [fr-par-1] - Create-deployment workflows failure
minor Source not attested
Last archived state: resolved
View archived record details
investigating
Some create-deployment workflows are failing. This may impact your ability to create new deployments. We are currently investigating the issue.
[Cockpit] - [fr-par-1] High error rate
minor Source not attested
Last archived state: resolved
View archived record details
investigating
We are continuing to investigate this issue.
investigating
Numerous workloads are not ready, causing high error rates in the Cockpit service.