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Scaleway Outage History

Daily provider-status observations and published incident history for Scaleway.

Regional incident

Scaleway has an active regional incident; no global outage is indicated. Verified . Official provider source.

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0% of 56 verified observed days had no reported provider issue

90-Day Trend

Jul 23Oct 20

Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.

Monthly Status Summary

Month Issue-free days Days Tracked Days with issues
September 2026 0% 30 30

This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.

Recorded Daily Status (Last 91 Days)

Jul 22 Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

September 2026
[DC5] Public switch reboot
minor Observed active window 92h 11m

View incident details and source

Started:

Dedibox DC5
investigating
Switch crashed and rebooted due to kernel panic. Public connectivity was impacted for around 5min for servers located in DC5 - Room 1 - Zone 1 - Rack D57 - Bloc D
[LBAS] - [fr-par-1] - Extra delay on Load Balancer configuration/creation
minor Observed active window 1h 20m

View incident details and source

Started:

fr-par-1 Load Balancer
investigating
Extra delay for Load Balancer configuration.
[VPC] Network Connectivity issues in pl-waw-3
minor Observed active window 624h 5m

View incident details and source

Started:

pl-waw-3 VPC
monitoring
We are continuing to monitor for any further issues.
monitoring
Between 09:00 UTC on September 1, 2026, and 13:30 UTC on September 2, 2026, some newly created infrastructure in the pl-waw-3 Availability Zone experienced temporary network connectivity issues. The issue has been fully resolved, and all services are now operating normally. No action is required on your end.
August 2026
[DDBK] - [DC3] - dedibackup unvalaible - 500 error
minor Observed active window 699h 43m

View incident details and source

Started:

Dedibackup
identified
Since August 26th, the dedibackup on DC3 has been unreachable and is returning 500 errors.
[Elastic Metal] Install issues
minor Observed active window 2h 24m

View incident details and source

Started:

Elastic Metal
investigating
During or after installation, Elastic Metal encounters an error. We are investigating.
[GAPI] - missing metrics in cockpit
minor Observed active window 25m

View incident details and source

Started:

Generative API
investigating
The Generative APIs metrics are currently missing from Cockpit. The issue is currently under investigation.
[CKPT] [FR/NL/PL] - Cockpit Logs ingestion down
minor Observed active window 47m

View incident details and source

Started:

fr-par-1 fr-par-2 fr-par-3 nl-ams-1 nl-ams-2 nl-ams-3 pl-waw-1 Cockpit pl-waw-2 pl-waw-3
investigating
On a schedule maintenance of Cockpit components, we had an issue which breaks loki ingestion on FR-PAR, NL-AMS and PL-WAW. We are actually taking a step back
[EDGE] - [GLOBAL] - latency on some nodes
minor Observed active window 4h 8m

View incident details and source

Started:

Edge service
identified
High latencies may occur on Edge Services Pipelines
[OBJS][AMS][PAR] Increased 5xx errors following the loss of a rack
minor Observed active window 24h 2m

View incident details and source

Started:

nl-ams-1 nl-ams-2 nl-ams-3 Object Storage
investigating
Due to a planned electrical maintenance, one of our rack lost its power. This has increased the 5xx error level and also increased latency on nl-ams.
[SEDB] - [fr-par] - Endpoint not displayed correctly in the console
minor Observed active window 283h 28m

View incident details and source

Started:

fr-par-1 fr-par-2 fr-par-3 Databases
identified
We quickly identified that it's about a naming change on the API side.

Legacy Incident Archive

223 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.

April 2026
[Cockpit] - SMTP alert manager mail is broken
minor Source not attested
Last archived state: resolved
View archived record details
investigating
The SMTP communication with TEM is currently disrupted due to a key rotation issue. This may affect the delivery of alert emails.
March 2026
[Webmail] [fr-par] Webmail unavailable on pf-012
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
investigating
Webmail is not accessible for hostings on pf-012.whm.fr-par.scw.cloud
[RPN-SAN] - [DC2/DC3] SAN cluster RAID disk failure
minor Source not attested
Last archived state: resolved
View archived record details
identified
The RAID is currently being rebuilt. An operation to recover the service is underway. The service should be back tomorrow if everything goes smoothly.
investigating
We are continuing to investigate this issue.
investigating
Between 23:45 and 01:30 on sunday, 4 disks failed on our SAN Cluster server, compromising the RAID configuration. We are attempting to recover data using a spare server.
[WebHosting Elements] - [fr-par-2] IPV6 not working on pf-012.whm.fr-par.scw.cloud
minor Source not attested
Last archived state: resolved
View archived record details
identified
IPV6 connectivity is currently unavailable. This may affect services relying on IPV6 addresses on the platform pf-012.whm.fr-par.scw.cloud.
[WebHosting Elements] - [fr-par-2] IPV6 not working on pf-012.whm.fr-par.scw.cloud
minor Source not attested
Last archived state: resolved
View archived record details
identified
IPV6 connectivity is currently unavailable on the platform pf-012.whm.fr-par.scw.cloud. This may affect services relying on IPV6 addresses. We have identified the cause and are working on a resolution.
investigating
IPV6 connectivity is currently unavailable. This may affect services relying on IPV6 addresses.
[Data Warehouse] - [fr-par] New deployment blocked
minor Source not attested
Last archived state: resolved
View archived record details
investigating
The new deployment is currently blocked. This may affect the start of new deployments.
[Audit Trail] - [fr-par] - API Partial Outage
Source not attested
Last archived state: resolved
View archived record details
investigating
The issue has been mitigated, and we are investigating its root cause.
investigating
We are currently experiencing a partial outage affecting the Audit Trail API in the fr-par region. This may impact your ability to access or use the Audit Trail service. Customers may see 503 responses on some requests to the audit trail API, but no events are being lost.
[MongoDB] - [fr-par-1] Connectivity Loss on Public Endpoint
critical Source not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
investigating
Customers are experiencing connectivity issues through public endpoints. The public endpoint IPs are not pointing to the new nodes.
[AUDT] - [pl-waw] - NATS stream not responsive
minor Source not attested
Last archived state: resolved
View archived record details
investigating
Events in PL-WAW are not being displayed in Audit Trail since 9:53 GMT+1. Those events are not lost because we have a backup solution that stores the events in case of incidents like this. We are actively working on fixing the issue.
[Generative APIs] - [fr-par] Increased response times for Qwen-3-235B-A22-Instruct
minor Source not attested
Last archived state: resolved
View archived record details
investigating
Qwen-3-235B-A22-Instruct is currently experiencing increased response times. We are investigating the situation.