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Scaleway Outage History

Daily provider-status observations and published incident history for Scaleway.

Regional incident

Scaleway has an active regional incident; no global outage is indicated. Verified . Official provider source.

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0% of 56 verified observed days had no reported provider issue

90-Day Trend

Jul 23Oct 20

Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.

Monthly Status Summary

Month Issue-free days Days Tracked Days with issues
September 2026 0% 30 30

This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.

Recorded Daily Status (Last 91 Days)

Jul 22 Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

September 2026
[Serverless SQL DB] - [fr-par] Daily backup didn't work last night
minor Observed active window 3h 14m

View incident details and source

Started:

fr-par-1 fr-par-2 fr-par-3 Serverless-Database
identified
[03:00]: Following the temporal migration of yesterday, the daily backups of Serverless SQL DB didn't work last night. Backups are expected to become available again later today.
[FR-PAR] Network perturbations
minor Observed active window 162h 40m

View incident details and source

Started:

fr-par-1 fr-par-2 fr-par-3
monitoring
We have observed local perturbations on the backbone network of FR-PAR region, fixes have been deployed, we are monitoring the situation
[AGWX] Stabilities issues in fr-par
minor Observed active window 20m

View incident details and source

Started:

fr-par-1 fr-par-2 APIs fr-par-3
investigating
Instabilities when contacting Scaleway APIs
RPN - AMS1/AMS - rpn service unreachable for rack 6.12.71
minor Observed active window 3h 58m

View incident details and source

Started:

AMS RPN
investigating
We are continuing to investigate this issue.
investigating
The rpn device inside the rack 6.12.71 in Amsterdam is currently unreachable. At this time, the root cause has not yet been identified. Our Network team is investigating the issue and will provide further updates as soon as more information becomes available.
[COKPIT] [fr-par] (custom-metrics) Some unavailability errors were reported
minor Observed active window 218h 43m

View incident details and source

Started:

Cockpit
identified
Incident is resolved, we are still monitoring to make sure that everything runs smoothly
investigating
Some users report errors in custom metrics ingestion since 2026-09-16 We are investigating to find out the scope of the incident.
[OBJS] pl-waw: Operations are slow
minor Observed active window 46h 31m

View incident details and source

Started:

pl-waw-1 pl-waw-2 pl-waw-3 Object Storage
monitoring
The issue has been identified, fixes have been deployed, we're back to the nominal state, monitoring.
investigating
Since the 25/09 (last friday), the S3 pl-waw region is overloaded with operations. We're currently working to mitigate that.
[GenAPI] gpt-oss error rate increase
minor Observed active window 133h 30m

View incident details and source

Started:

APIs
investigating
We are observing an unexpected increase in 5xx error rate. Investigations are underway.
[EDGE] Faulty cache server
minor Observed active window 72h 4m

View incident details and source

Started:

Edge service
identified
Edge Services may return truncated HTTP content due to a faulty cache server. The incident is mitigated.
[fr-par] Qwen 3 235B saturated
minor Observed active window 204h 8m

View incident details and source

Started:

Generative API
investigating
[18:30] Qwen3 235b model performance is degraded, a few timeouts have been observed [21:30] Performance is still sub-optimal but timeouts are mostly gone
[WebHosting] Intermittent access to Rouncudbe Webmail on Dedibox infra
minor Observed active window 30m

View incident details and source

Started:

Hosting
investigating
We are currently investigating on an issue on the webmail interface.

Legacy Incident Archive

223 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.

April 2026
[Cockpit] - SMTP alert manager mail is broken
minor Source not attested
Last archived state: resolved
View archived record details
investigating
The SMTP communication with TEM is currently disrupted due to a key rotation issue. This may affect the delivery of alert emails.
March 2026
[Webmail] [fr-par] Webmail unavailable on pf-012
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
investigating
Webmail is not accessible for hostings on pf-012.whm.fr-par.scw.cloud
[RPN-SAN] - [DC2/DC3] SAN cluster RAID disk failure
minor Source not attested
Last archived state: resolved
View archived record details
identified
The RAID is currently being rebuilt. An operation to recover the service is underway. The service should be back tomorrow if everything goes smoothly.
investigating
We are continuing to investigate this issue.
investigating
Between 23:45 and 01:30 on sunday, 4 disks failed on our SAN Cluster server, compromising the RAID configuration. We are attempting to recover data using a spare server.
[WebHosting Elements] - [fr-par-2] IPV6 not working on pf-012.whm.fr-par.scw.cloud
minor Source not attested
Last archived state: resolved
View archived record details
identified
IPV6 connectivity is currently unavailable. This may affect services relying on IPV6 addresses on the platform pf-012.whm.fr-par.scw.cloud.
[WebHosting Elements] - [fr-par-2] IPV6 not working on pf-012.whm.fr-par.scw.cloud
minor Source not attested
Last archived state: resolved
View archived record details
identified
IPV6 connectivity is currently unavailable on the platform pf-012.whm.fr-par.scw.cloud. This may affect services relying on IPV6 addresses. We have identified the cause and are working on a resolution.
investigating
IPV6 connectivity is currently unavailable. This may affect services relying on IPV6 addresses.
[Data Warehouse] - [fr-par] New deployment blocked
minor Source not attested
Last archived state: resolved
View archived record details
investigating
The new deployment is currently blocked. This may affect the start of new deployments.
[Audit Trail] - [fr-par] - API Partial Outage
Source not attested
Last archived state: resolved
View archived record details
investigating
The issue has been mitigated, and we are investigating its root cause.
investigating
We are currently experiencing a partial outage affecting the Audit Trail API in the fr-par region. This may impact your ability to access or use the Audit Trail service. Customers may see 503 responses on some requests to the audit trail API, but no events are being lost.
[MongoDB] - [fr-par-1] Connectivity Loss on Public Endpoint
critical Source not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
investigating
Customers are experiencing connectivity issues through public endpoints. The public endpoint IPs are not pointing to the new nodes.
[AUDT] - [pl-waw] - NATS stream not responsive
minor Source not attested
Last archived state: resolved
View archived record details
investigating
Events in PL-WAW are not being displayed in Audit Trail since 9:53 GMT+1. Those events are not lost because we have a backup solution that stores the events in case of incidents like this. We are actively working on fixing the issue.
[Generative APIs] - [fr-par] Increased response times for Qwen-3-235B-A22-Instruct
minor Source not attested
Last archived state: resolved
View archived record details
investigating
Qwen-3-235B-A22-Instruct is currently experiencing increased response times. We are investigating the situation.