New Multi-region uptime checks and custom-domain status pages

Scaleway Outage History

Daily provider-status observations and published incident history for Scaleway.

Regional incident

Scaleway has an active regional incident; no global outage is indicated. Verified . Official provider source.

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0% of 56 verified observed days had no reported provider issue

90-Day Trend

Jul 23Oct 20

Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.

Monthly Status Summary

Month Issue-free days Days Tracked Days with issues
September 2026 0% 30 30

This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.

Recorded Daily Status (Last 91 Days)

Jul 22 Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

September 2026
[DC5] Public switch reboot
minor Observed active window 92h 11m

View incident details and source

Started:

Dedibox DC5
investigating
Switch crashed and rebooted due to kernel panic. Public connectivity was impacted for around 5min for servers located in DC5 - Room 1 - Zone 1 - Rack D57 - Bloc D
[LBAS] - [fr-par-1] - Extra delay on Load Balancer configuration/creation
minor Observed active window 1h 20m

View incident details and source

Started:

fr-par-1 Load Balancer
investigating
Extra delay for Load Balancer configuration.
[VPC] Network Connectivity issues in pl-waw-3
minor Observed active window 624h 5m

View incident details and source

Started:

pl-waw-3 VPC
monitoring
We are continuing to monitor for any further issues.
monitoring
Between 09:00 UTC on September 1, 2026, and 13:30 UTC on September 2, 2026, some newly created infrastructure in the pl-waw-3 Availability Zone experienced temporary network connectivity issues. The issue has been fully resolved, and all services are now operating normally. No action is required on your end.
August 2026
[DDBK] - [DC3] - dedibackup unvalaible - 500 error
minor Observed active window 699h 43m

View incident details and source

Started:

Dedibackup
identified
Since August 26th, the dedibackup on DC3 has been unreachable and is returning 500 errors.
[Elastic Metal] Install issues
minor Observed active window 2h 24m

View incident details and source

Started:

Elastic Metal
investigating
During or after installation, Elastic Metal encounters an error. We are investigating.
[GAPI] - missing metrics in cockpit
minor Observed active window 25m

View incident details and source

Started:

Generative API
investigating
The Generative APIs metrics are currently missing from Cockpit. The issue is currently under investigation.
[CKPT] [FR/NL/PL] - Cockpit Logs ingestion down
minor Observed active window 47m

View incident details and source

Started:

fr-par-1 fr-par-2 fr-par-3 nl-ams-1 nl-ams-2 nl-ams-3 pl-waw-1 Cockpit pl-waw-2 pl-waw-3
investigating
On a schedule maintenance of Cockpit components, we had an issue which breaks loki ingestion on FR-PAR, NL-AMS and PL-WAW. We are actually taking a step back
[EDGE] - [GLOBAL] - latency on some nodes
minor Observed active window 4h 8m

View incident details and source

Started:

Edge service
identified
High latencies may occur on Edge Services Pipelines
[OBJS][AMS][PAR] Increased 5xx errors following the loss of a rack
minor Observed active window 24h 2m

View incident details and source

Started:

nl-ams-1 nl-ams-2 nl-ams-3 Object Storage
investigating
Due to a planned electrical maintenance, one of our rack lost its power. This has increased the 5xx error level and also increased latency on nl-ams.
[SEDB] - [fr-par] - Endpoint not displayed correctly in the console
minor Observed active window 283h 28m

View incident details and source

Started:

fr-par-1 fr-par-2 fr-par-3 Databases
identified
We quickly identified that it's about a naming change on the API side.

Legacy Incident Archive

223 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.

May 2026
[Billing] - [fr-par/global] April to May cutoff delay
minor Source not attested
Last archived state: resolved
View archived record details
identified
Customers may experience missing or incorrect billing data for May due to a delay in the monthly cutoff process. Expect May consumptions and draft bill amounts to be up-to-date and reliable before 12:00 Paris time
investigating
We are currently investigating this issue.
identified
Customers may experience missing or incorrect billing data for May due to a delay in the monthly cutoff process. Expect May consumptions and draft bill amounts to be up-to-date and reliable before 12:00 Paris time
identified
Customers may experience missing or incorrect billing data for May due to a delay in the monthly cutoff process.
[Billing] - [fr-par/global] April to May cutoff delay
minor Source not attested
Last archived state: resolved
View archived record details
investigating
Customers may experience missing or incorrect billing data for May due to a delay in the monthly cutoff process.
[EDGE SERVICES] - Edge Services is currently unavailable from the outside
critical Source not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
investigating
The engineers on our Edge Services team are still investigating the situation.
investigating
Our Edge Services are currently unavailable; our engineers are already investigating the issue. We will update this status as soon as we have more information.
[INSTANCE] - [ALL REGION] Instance creation failure from console
major Source not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
identified
A fix has been implemented and we are monitoring the results
investigating
Due to an internal issue, it is currently not possible to create new instances across all regions from the console. However, you can create them using the Scaleway CLI available here: https://cli.scaleway.com/instance/
April 2026
[Block Storage] - [fr-par-1] Snapshot API call timeouts
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
identified
Customers may experience issues with Block Storage snapshot operations in the FR-PAR-1 region. Our engineering team has identified the root cause and is working on a solution to restore normal operations. We will provide further updates as soon as the issue is resolved. Thank you for your patience.
investigating
Some RDB instances in the FR‑PAR‑1 region are currently stuck in the "snapshotting" state. Our engineering team is actively working to release the affected instances and restore normal snapshot operations. We will provide further updates as soon as the issue is resolved. Thank you for your patience
[Object Storage] - [it-mil] S3 frontal requests failures
major Source not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
identified
Customers may experience failures when accessing Object Storage in the Milan region due to an issue during an upgrade. The team is rolbacking this change. The issue started at 09:05 UTC and ended at 09:41 UTC
identified
Customers may experience failures when accessing Object Storage in the Milan region due to an issue during an upgrade. The team is rollbacking this change.
[E-mail Gateway] - [World] - Delays sending emails to ProtonMail
Source not attested
Last archived state: resolved
View archived record details
investigating
The emails that are sent to ProtonMail (including the emails sent to a custom domain associated to ProtonMail) are processed very slowly.
[Network infrastructure] - DC5 - RPN Switch reboot in rack DC5/S1/C57
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
Dedibox customers in rack DC5/S1/C57 may experienced network connectivity issues on the rpn network due to a switch reboot.
[Serverless Functions] - [fr-par/nl-ams/pl-waw] DNS resolution failures for all functions
minor Source not attested
Last archived state: resolved
View archived record details
investigating
After investigation, this also affects functions created on new namespaces on fr-par.
investigating
We are continuing to investigate this issue.
investigating
Customers may experience DNS resolution failures for their Serverless Functions in the nl-ams and pl-waw regions, due to an error that happened during the scheduled maintenance: https://status.scaleway.com/incidents/qhh06fhhn47r. Errors for clients might look like: "lookup [...] on 10.32.15.25:53: read udp 100.96.xx.xx:xx->10.32.15.25:53: i/o timeout". We have identified the root cause. Sorry about any inconvenience.
[BareMetal API] IPMI calls timeout issue
minor Source not attested
Last archived state: resolved
View archived record details
investigating
Customers may experience timeouts when performing IPMI calls, including stop, start, and reboot actions, on BareMetal servers.