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Scaleway Outage History

Daily provider-status observations and published incident history for Scaleway.

Regional incident

Scaleway has an active regional incident; no global outage is indicated. Verified . Official provider source.

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0% of 56 verified observed days had no reported provider issue

90-Day Trend

Jul 23Oct 20

Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.

Monthly Status Summary

Month Issue-free days Days Tracked Days with issues
September 2026 0% 30 30

This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.

Recorded Daily Status (Last 91 Days)

Jul 22 Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

September 2026
[DC5] Public switch reboot
minor Observed active window 92h 11m

View incident details and source

Started:

Dedibox DC5
investigating
Switch crashed and rebooted due to kernel panic. Public connectivity was impacted for around 5min for servers located in DC5 - Room 1 - Zone 1 - Rack D57 - Bloc D
[LBAS] - [fr-par-1] - Extra delay on Load Balancer configuration/creation
minor Observed active window 1h 20m

View incident details and source

Started:

fr-par-1 Load Balancer
investigating
Extra delay for Load Balancer configuration.
[VPC] Network Connectivity issues in pl-waw-3
minor Observed active window 624h 5m

View incident details and source

Started:

pl-waw-3 VPC
monitoring
We are continuing to monitor for any further issues.
monitoring
Between 09:00 UTC on September 1, 2026, and 13:30 UTC on September 2, 2026, some newly created infrastructure in the pl-waw-3 Availability Zone experienced temporary network connectivity issues. The issue has been fully resolved, and all services are now operating normally. No action is required on your end.
August 2026
[DDBK] - [DC3] - dedibackup unvalaible - 500 error
minor Observed active window 699h 43m

View incident details and source

Started:

Dedibackup
identified
Since August 26th, the dedibackup on DC3 has been unreachable and is returning 500 errors.
[Elastic Metal] Install issues
minor Observed active window 2h 24m

View incident details and source

Started:

Elastic Metal
investigating
During or after installation, Elastic Metal encounters an error. We are investigating.
[GAPI] - missing metrics in cockpit
minor Observed active window 25m

View incident details and source

Started:

Generative API
investigating
The Generative APIs metrics are currently missing from Cockpit. The issue is currently under investigation.
[CKPT] [FR/NL/PL] - Cockpit Logs ingestion down
minor Observed active window 47m

View incident details and source

Started:

fr-par-1 fr-par-2 fr-par-3 nl-ams-1 nl-ams-2 nl-ams-3 pl-waw-1 Cockpit pl-waw-2 pl-waw-3
investigating
On a schedule maintenance of Cockpit components, we had an issue which breaks loki ingestion on FR-PAR, NL-AMS and PL-WAW. We are actually taking a step back
[EDGE] - [GLOBAL] - latency on some nodes
minor Observed active window 4h 8m

View incident details and source

Started:

Edge service
identified
High latencies may occur on Edge Services Pipelines
[OBJS][AMS][PAR] Increased 5xx errors following the loss of a rack
minor Observed active window 24h 2m

View incident details and source

Started:

nl-ams-1 nl-ams-2 nl-ams-3 Object Storage
investigating
Due to a planned electrical maintenance, one of our rack lost its power. This has increased the 5xx error level and also increased latency on nl-ams.
[SEDB] - [fr-par] - Endpoint not displayed correctly in the console
minor Observed active window 283h 28m

View incident details and source

Started:

fr-par-1 fr-par-2 fr-par-3 Databases
identified
We quickly identified that it's about a naming change on the API side.

Legacy Incident Archive

223 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.

June 2026
[PAYMENT] - [All] - issue with AMEX card payment
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
The incident is now mitigated, and we are actively monitoring the situation. Failed AMEX payments have been retried and are processing successfully. New orders and renewals can now be processed using AMEX as normal.
identified
We have identified the issue and are currently working on a fix.
investigating
We have noticed that payments with AMEX card are not successful. Our engineers are investigating.
[Cockpit] - [fr-par] Grafana access issues
minor Source not attested
Last archived state: resolved
View archived record details
investigating
Customers may experience slow response times or connection errors when accessing Grafana.
May 2026
[Generative APIs] - [fr-par] Performance issues on mistral-small-3.2-24b-instruct-2506
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
Customers may experience performance issues and errors when using the mistral-small-3.2-24b-instruct-2506 model due to a load increase on an internal component.
[Generative APIs] - [fr-par] Stability issues on gemma-4-26b-a4b-it
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
Customers may experience performance issues and errors when using the gemma-4-26b-a4b-it model due to a load increase on an internal component.
[Generative APIs] - [fr-par] Stability issues on gemma-4-26b-a4b-it
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
We are continuing to monitor for any further issues.
monitoring
The situation is now stable, we remain vigilant on the matter.
investigating
Customers may experience performance issues and errors when using the gemma-4-26b-a4b-it model due to a load increase on an internal component.
[Generative APIs] - [fr-par] Performance issues on mistral-small-3.2-24b-instruct-2506
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
identified
Customers may experience performance issues and errors when using the mistral-small-3.2-24b-instruct-2506 model due to a load increase on an internal component.
[SUPPORT] [ELEMENTS] - Error 500 when creating or viewing a ticket
major Source not attested
Last archived state: resolved
View archived record details
investigating
We have received reports of a 500 error occurring when creating or opening a ticket, making these actions impossible.
[BLKS] - [PAR3-DC4]-Elevated error rates for Block Storage in the fr-par-3 zone
major Source not attested
Last archived state: resolved
View archived record details
investigating
We are investigating performance degradation affecting Block Storage volumes in fr-par-3. Connectivity issues may result in intermittent request failures.
[Serverless Containers] - [fr-par] Instabilities in one cluster
Source not attested
Last archived state: resolved
View archived record details
monitoring
Everything has returned to normal for the impacted services. We'll let the status in monitoring for the night to ensure everything is fine.
investigating
We are experiencing instability again. We are investigating.
monitoring
Everything has returned to normal for the impacted containers. We are continuing to monitor the situation to ensure everything is fine.
investigating
Customers may experience instabilities when using Serverless Containers in the fr-par region.
[Data Warehouse] - [fr-par-1] Issues creating new data warehouses
minor Source not attested
Last archived state: resolved
View archived record details
investigating
Customers may experience issues creating new data warehouses in fr-par-1 due to a partial outage on an internal component. Our engineers are currently working on the situation.