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Scaleway Outage History

Daily provider-status observations and published incident history for Scaleway.

Regional incident

Scaleway has an active regional incident; no global outage is indicated. Verified . Official provider source.

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0% of 57 verified observed days had no reported provider issue

90-Day Trend

Jul 24Oct 21

Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.

Monthly Status Summary

Month Issue-free days Days Tracked Days with issues
September 2026 0% 30 30

This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.

Recorded Daily Status (Last 91 Days)

Jul 23 Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

September 2026
[Serverless SQL DB] - [fr-par] Daily backup didn't work last night
minor Observed active window 3h 14m

View incident details and source

Started:

fr-par-1 fr-par-2 fr-par-3 Serverless-Database
identified
[03:00]: Following the temporal migration of yesterday, the daily backups of Serverless SQL DB didn't work last night. Backups are expected to become available again later today.
[FR-PAR] Network perturbations
minor Observed active window 162h 40m

View incident details and source

Started:

fr-par-1 fr-par-2 fr-par-3
monitoring
We have observed local perturbations on the backbone network of FR-PAR region, fixes have been deployed, we are monitoring the situation
[AGWX] Stabilities issues in fr-par
minor Observed active window 20m

View incident details and source

Started:

fr-par-1 fr-par-2 APIs fr-par-3
investigating
Instabilities when contacting Scaleway APIs
RPN - AMS1/AMS - rpn service unreachable for rack 6.12.71
minor Observed active window 3h 58m

View incident details and source

Started:

AMS RPN
investigating
We are continuing to investigate this issue.
investigating
The rpn device inside the rack 6.12.71 in Amsterdam is currently unreachable. At this time, the root cause has not yet been identified. Our Network team is investigating the issue and will provide further updates as soon as more information becomes available.
[COKPIT] [fr-par] (custom-metrics) Some unavailability errors were reported
minor Observed active window 218h 43m

View incident details and source

Started:

Cockpit
identified
Incident is resolved, we are still monitoring to make sure that everything runs smoothly
investigating
Some users report errors in custom metrics ingestion since 2026-09-16 We are investigating to find out the scope of the incident.
[OBJS] pl-waw: Operations are slow
minor Observed active window 46h 31m

View incident details and source

Started:

pl-waw-1 pl-waw-2 pl-waw-3 Object Storage
monitoring
The issue has been identified, fixes have been deployed, we're back to the nominal state, monitoring.
investigating
Since the 25/09 (last friday), the S3 pl-waw region is overloaded with operations. We're currently working to mitigate that.
[GenAPI] gpt-oss error rate increase
minor Observed active window 133h 30m

View incident details and source

Started:

APIs
investigating
We are observing an unexpected increase in 5xx error rate. Investigations are underway.
[EDGE] Faulty cache server
minor Observed active window 72h 4m

View incident details and source

Started:

Edge service
identified
Edge Services may return truncated HTTP content due to a faulty cache server. The incident is mitigated.
[fr-par] Qwen 3 235B saturated
minor Observed active window 204h 8m

View incident details and source

Started:

Generative API
investigating
[18:30] Qwen3 235b model performance is degraded, a few timeouts have been observed [21:30] Performance is still sub-optimal but timeouts are mostly gone
[WebHosting] Intermittent access to Rouncudbe Webmail on Dedibox infra
minor Observed active window 30m

View incident details and source

Started:

Hosting
investigating
We are currently investigating on an issue on the webmail interface.

Legacy Incident Archive

223 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.

June 2026
[PAYMENT] - [All] - issue with AMEX card payment
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
The incident is now mitigated, and we are actively monitoring the situation. Failed AMEX payments have been retried and are processing successfully. New orders and renewals can now be processed using AMEX as normal.
identified
We have identified the issue and are currently working on a fix.
investigating
We have noticed that payments with AMEX card are not successful. Our engineers are investigating.
[Cockpit] - [fr-par] Grafana access issues
minor Source not attested
Last archived state: resolved
View archived record details
investigating
Customers may experience slow response times or connection errors when accessing Grafana.
May 2026
[Generative APIs] - [fr-par] Performance issues on mistral-small-3.2-24b-instruct-2506
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
Customers may experience performance issues and errors when using the mistral-small-3.2-24b-instruct-2506 model due to a load increase on an internal component.
[Generative APIs] - [fr-par] Stability issues on gemma-4-26b-a4b-it
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
Customers may experience performance issues and errors when using the gemma-4-26b-a4b-it model due to a load increase on an internal component.
[Generative APIs] - [fr-par] Stability issues on gemma-4-26b-a4b-it
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
We are continuing to monitor for any further issues.
monitoring
The situation is now stable, we remain vigilant on the matter.
investigating
Customers may experience performance issues and errors when using the gemma-4-26b-a4b-it model due to a load increase on an internal component.
[Generative APIs] - [fr-par] Performance issues on mistral-small-3.2-24b-instruct-2506
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
identified
Customers may experience performance issues and errors when using the mistral-small-3.2-24b-instruct-2506 model due to a load increase on an internal component.
[SUPPORT] [ELEMENTS] - Error 500 when creating or viewing a ticket
major Source not attested
Last archived state: resolved
View archived record details
investigating
We have received reports of a 500 error occurring when creating or opening a ticket, making these actions impossible.
[BLKS] - [PAR3-DC4]-Elevated error rates for Block Storage in the fr-par-3 zone
major Source not attested
Last archived state: resolved
View archived record details
investigating
We are investigating performance degradation affecting Block Storage volumes in fr-par-3. Connectivity issues may result in intermittent request failures.
[Serverless Containers] - [fr-par] Instabilities in one cluster
Source not attested
Last archived state: resolved
View archived record details
monitoring
Everything has returned to normal for the impacted services. We'll let the status in monitoring for the night to ensure everything is fine.
investigating
We are experiencing instability again. We are investigating.
monitoring
Everything has returned to normal for the impacted containers. We are continuing to monitor the situation to ensure everything is fine.
investigating
Customers may experience instabilities when using Serverless Containers in the fr-par region.
[Data Warehouse] - [fr-par-1] Issues creating new data warehouses
minor Source not attested
Last archived state: resolved
View archived record details
investigating
Customers may experience issues creating new data warehouses in fr-par-1 due to a partial outage on an internal component. Our engineers are currently working on the situation.
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