Daily provider-status observations and published incident history for Scaleway.
Regional incident
Scaleway has an active regional incident; no global outage is indicated. Verified .
Official provider source.
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0%of 56 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
0%
30
30
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 22Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Incident History
September 2026
[Serverless SQL DB] - [fr-par] Daily backup didn't work last night
[03:00]: Following the temporal migration of yesterday, the daily backups of Serverless SQL DB didn't work last night. Backups are expected to become available again later today.
The rpn device inside the rack 6.12.71 in Amsterdam is currently unreachable.
At this time, the root cause has not yet been identified. Our Network team is investigating the issue and will provide further updates as soon as more information becomes available.
[COKPIT] [fr-par] (custom-metrics) Some unavailability errors were reported
[18:30] Qwen3 235b model performance is degraded, a few timeouts have been observed
[21:30] Performance is still sub-optimal but timeouts are mostly gone
[WebHosting] Intermittent access to Rouncudbe Webmail on Dedibox infra
We are currently investigating on an issue on the webmail interface.
Legacy Incident Archive
223 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
June 2026
[Registry] - [FR-PAR] Slowness and push issues
minorSource not attested
Last archived state: resolved
View archived record details
identified
We are continuing to work on a fix for this issue.
identified
Customers may experience issues when pushing to Container Registry
[Generative APIs] - [fr-par] New batches are stuck in validating
minorSource not attested
Last archived state: resolved
View archived record details
identified
Customers may experience delays when creating new batches in Generative APIs due to an internal dependency issue.
IAM managed application "scw-managed-genapi-batch" used within the batch system have been re created.
Customers using S3 bucket policies may need to update their policy to take in account the new ApplicationID.
The ApplicationId can be found after a first batch validation error
identified
The issue has been identified and a fix is being implemented.
investigating
Customers may experience delays when creating new batches in Generative APIs due to an internal dependency issue.
[Transactional Email] - Global Issue on domain record validation
minorSource not attested
Last archived state: resolved
View archived record details
investigating
Customers may experience issues registering or validating domains on Transactional Email due to a validation error on an internal component.
[Network infrastructure] - [nl-ams] A Dedibox Router has rebooted in Room H6 Rack 6.12
minorSource not attested
Last archived state: resolved
View archived record details
investigating
Some customers may have experienced network connectivity issues in
AMS1 Room H6
Rack 6.12.17
6.12.29
6.12.60
6.12.67
and 6.12.71 to 6.12.75
We are investigating to know the root cause linked to this reboot.
[Kapsule & Kosmos] - [WORLD] Loss of public connectivity on isolated nodes
minorSource not attested
Last archived state: resolved
View archived record details
investigating
Customers may experience loss of public connectivity on Kapsule and Kosmos due to loss of default route on fully isolated nodes.
Running netplan apply on the node or triggering a reboot fixes the issue.
We are currently investigating the issue.
[Account API] - [global] Cannot Set Organization Country
minorSource not attested
Last archived state: resolved
View archived record details
investigating
Customers cannot set an organization address during account creation or for existing accounts due to an empty country selection dropdown.
We are continuing to work on a fix for this issue.
identified
Users cannot perform an identity verification on the console, preventing obtaining quota increase. The following error message appears when trying to perform a KYC: `Failed to connect to identity verification provider. Try again or contact Support.`
[Dedibox] - [AMS1] Switch rebooted in Room H6 Rack 6.12
minorSource not attested
Last archived state: resolved
View archived record details
investigating
The issue has now been resolved. All relevant teams are investigating the incident to determine the root cause and prevent similar issues in the future.
investigating
We are continuing to investigate this issue.
investigating
Some customers may have experienced network connectivity issues in
AMS1 Room H6
Rack 6.12.17
6.12.29
6.12.60
6.12.67
and 6.12.71 to 6.12.75
due to a unexpected network switch reboot.
[WEBHOSTING CLASSIC] [fr-par] Authentication issues on email and databases
majorSource not attested
Last archived state: resolved
View archived record details
investigating
Following a defect on one of our switch, our authentication servers are currently unavailable. This impact the mail and databases access. Our engineers are currently investigating.
[WebHosting Elements] - [fr-par] Customer websites not accessible on pf-014.whm.fr-par.scw.cloud
minorSource not attested
Last archived state: resolved
View archived record details
investigating
Customers may experience connectivity issues on their websites hosted on pf-014.whm.fr-par.scw.cloud due to an internal dependency malfunction.
