New AI Incident Response, Multi-Region Agents, and Custom-Domain Status Pages — May 2026
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RudderStack Outage History

Uptime record, past incidents, and downtime history for RudderStack.

Checking current status...
96.7% uptime over 91 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✓

90-Day Trend

Feb 25May 25

Monthly Uptime

Month Uptime Days Tracked Days with Issues
May 2026 96% 25 1
April 2026 96.7% 30 1
March 2026 96.8% 31 1
February 2026 100% 5 0

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 91 Days)

Feb 24 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

May 2026
Event ingestion issue for Starter and Growth customers in US
critical

Started: May 8, 3:44 AM

investigating
AWS is having a major issue with load balancers which is also affecting our ingestion layer. We are working to fix the issue.
May 8, 3:45 AM
investigating
We are currently investigating the issue. Enterprise customers are NOT affected by this issue.
May 8, 3:44 AM
Event ingestion issue for Starter and Growth customers in US
critical

Started: May 8, 2:47 AM

monitoring
We are seeing significant improvement in event ingestion, the team is still monitoring.
May 8, 2:58 AM
monitoring
We are seeing improvement on event ingestion metrics, currently monitoring.
May 8, 2:55 AM
investigating
AWS is having a major issue with load balancers which is also affecting our ingestion layer. We are working to fix the issue.
May 8, 2:49 AM
investigating
We are currently investigating the issue. Enterprise customers are NOT affected by this issue.
May 8, 2:47 AM
Delay in data processing pipeline in US region
minor

Started: May 8, 12:33 AM

monitoring
Event processing has been resumed for Free, Starter and Growth customers, we are monitoring the pipeline's health.
May 8, 2:32 AM
identified
Enterprise customers are not affected by this issue. The team is working on the issue for Free, Starter and Growth customers.
May 8, 2:12 AM
identified
We are continuing to work on a fix for this issue.
May 8, 1:57 AM
identified
We are actively working on a solution to the issue.
May 8, 1:51 AM
investigating
We are moving some workloads away from the problematic availability zone in AWS.
May 8, 1:31 AM
investigating
We are still investigating the issue.
May 8, 1:04 AM
investigating
We are investigating instance impairments in a single Availability Zone (use1-az4) in the US-EAST-1 Region.
May 8, 12:43 AM
investigating
We are currently investigating an issue on our data processing pipeline due to an EC2 instance availability issue in the US region.
May 8, 12:33 AM
March 2026
Delays in processing and delivery for Starter and Growth customers in the US region

Started: Mar 19, 3:11 PM

identified
Investigating: We are currently seeing delays in processing and delivery for Starter and Growth tier customers in the US region. Our team is investigating and will share updates as they become available. Note: Ingestion is unaffected and there is no observed data loss
Mar 19, 3:11 PM