RevenueCat Outage History
Uptime record, past incidents, and downtime history for RevenueCat.
Checking current status...
90-Day Trend
Monthly Uptime
| Month | Uptime | Days Tracked | Days with Issues |
|---|---|---|---|
| August 2026 | 73.3% | 15 | 4 |
| July 2026 | 74.2% | 31 | 8 |
| June 2026 | 70% | 30 | 9 |
| May 2026 | 86.7% | 15 | 2 |
Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.
Daily Status (Last 91 Days)
May 17
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
August 2026
Elevated error rates on RevenueCat APIs
Started: Aug 10, 6:37 PM
identified
We have rolled out a fix and are seeing early signs of improvement.
Aug 10, 6:56 PM
investigating
We are currently investigating elevated error rates and latency across multiple of our APIs
Aug 10, 6:37 PM
Webhook delivery is delayed
Started: Aug 7, 4:47 PM
monitoring
Webhook delivery latency is back down to normal levels.
Aug 7, 5:29 PM
identified
We are seeing increased latency on webhook delivery and are working to mitigate
Aug 7, 4:47 PM
Rico is having issues
Started: Aug 6, 5:04 PM
monitoring
Our upstream AI inference provider has recovered, and Rico is now operating normally. We're continuing to monitor closely to confirm full stability before marking this resolved.
We will provide a final update shortly.
Aug 6, 5:16 PM
identified
We've identified the issue: an outage with one of our upstream AI inference providers is causing Rico to fail. This is an external dependency issue, and we are actively monitoring the provider's status and working on mitigation options.
We will post another update as soon as we have more information.
Aug 6, 5:06 PM
investigating
We are currently investigating a complete outage affecting Rico. All requests to the service are failing at this time.
We will provide an update as soon as we have more information.
Aug 6, 5:04 PM
App Store Connect undergoing maintenance by Apple
Started: Aug 6, 2:49 PM
monitoring
Apple has scheduled a maintenance window of App Store Connect on Saturday 2026/08/08 between 12:30pm to 3:00pm UTC.
New and existing production purchases will be unaffected. Sandbox purchases might be affected.
We also expect some features in the RevenueCat Dashboard, such as importing products automatically from App Store Connect or auto-applying settings from App Store Connect, may not function correctly during this time window.
Aug 6, 2:49 PM
July 2026
Newly created apps error with "The key is not valid or is not compatible with the Bundle ID of your app"
Started: Jul 27, 10:14 AM
identified
We're awaiting a fix from Apple.
Apple’s App Store Server API returns a 401 for Bundle IDs registered on or after 24 July. The same key works against older Bundle IDs in the same account, and we have reproduced this directly against Apple’s API. The failure happens before any RevenueCat logic.
For affected apps, the “Credentials need attention” warning is not accurate. Your key is almost certainly correct. Regenerating the key, re registering the Bundle ID or recreating the app wil...
Jul 29, 9:18 AM
investigating
Developers setting up a newly created app may see "Credentials need attention" for their In App Purchase key. This is caused by Apple's App Store Server API rejecting recently registered Bundle IDs. Existing apps are unaffected, and we have reported it to Apple.
Regenerating the key does not resolve it.
Jul 27, 10:14 AM
Problems connecting to Apple services
Started: Jul 26, 11:06 PM
monitoring
We are continuing to replay impacted receipts. This does not impact customers that made purchases during the outage window as the temporary entitlement granted by RevenueCat will ensure a seamless transition.
This incident will be closed out once all the purchases have been replayed.
Jul 27, 6:21 AM
monitoring
Apple's Receipt Server is back up
We're replaying purchases
Temporary entitlements will either turn into 'real' purchases, or will expire, and related webhook and intergation events for the duration of the outage will start coming through
Jul 27, 12:41 AM
monitoring
We're monitoring the Receipt Server for recovery
Because we're unable to validate new purchases with the store, we're granting new users a short-term entitlement (at most 24 hours). This prevents customers from being denied access during exceptional situations, such as partial app store outages
After connectivity is restored, if validation succeeds, expect a regular initial purchase. If validation fails, the temporary entitlements will expire
Jul 27, 12:32 AM
identified
Apple have acknowledged problems with multiple services. We will keep granting short-lived, temporary entitlements until the problem is resolved. Once the error rate returns to normal, we will disable this mitigation and revalidate the affected purchases.
Jul 27, 12:06 AM
investigating
We are investigating errors with Apple's services. We have enabled a temporary fallback mechanism that should provide limited functionality.
Jul 26, 11:06 PM
Apple Store Kit 2 elevated error rates
Started: Jul 26, 11:05 PM
investigating
We are getting 5xx errors when calling Apple Store Kit 2 to validate receipts. We have enabled mitigations to keep customer purchases uninterrupted and we are investigating the issue.
Jul 26, 11:05 PM
App Store Connect degraded performance
Started: Jul 16, 1:47 PM
identified
App Store Connect is experiencing slow response times, which may affect some users. They may encounter delays or issues when managing App Store products in the dashboard or through MCP.
Jul 16, 6:43 PM
investigating
App Store Connect is experiencing slow response times, which may affect some users. They may encounter delays or issues when managing App Store products in the dashboard or through MCP.
Jul 16, 1:47 PM
Cannot connect new Stripe accounts without creating a Stripe Project through the CLI
Started: Jul 16, 10:53 AM
investigating
The Stripe Marketplace page for the RevenueCat app doesn't show anymore the Install button to install it in the Stripe account. This makes it impossible to install the RevenueCat app in new accounts from the Marketplace page.
No existing Stripe connection is affected.
Connecting new Stripe accounts to RevenueCat is only possible by using the new Stripe Projects integration through the Stripe cli at the moment.
We are working with Stripe to restore the Install CTA button in the marketplace ...
Jul 16, 10:53 AM
Some users unable to login via single-sign-on (SSO)
Started: Jul 16, 9:13 AM
monitoring
Our SSO provider has identified the cause of the elevated error rates and implemented a fix. We are seeing sign-in and session errors decrease as the service recovers.
Some customers using Single Sign-On may still experience intermittent difficulty signing in to the RevenueCat dashboard or may have their existing sessions interrupted. This issue remains limited to organizations with SSO configured.
We are continuing to monitor the recovery and will provide another update once the issue is f...
Jul 16, 10:29 AM
investigating
SSO sign-ins and sessions are experiencing degraded performance
Customers using Single Sign-On may have difficulty signing in to the RevenueCat dashboard or may have their existing sessions interrupted.
This issue only affects organizations with SSO configured. RevenueCat SDKs, purchases, subscriptions, entitlements, APIs, analytics, and data exports are unaffected.
The issue is caused by degraded performance from our SSO provider. We are monitoring the situation and will provide another u...
Jul 16, 9:13 AM
Delays in Play Store subscriptions renewals
Started: Jul 7, 2:37 PM
monitoring
The issue appears to have been resolved on Google's side. Event rates are returning to normal levels. We'll continue monitoring the situation.
Jul 7, 4:56 PM
investigating
We noticed that over the last hour, Google has been delaying expected subscription renewals and instead extending the expiration dates of the previously active subscription periods.
As a result, RevenueCat is observing a reduced rate of renewal, cancellation, expiration, and billing issue events. We are currently investigating this unusual behavior.
Jul 7, 2:37 PM
Apple Store Kit 2 elevated error rates
Started: Jul 7, 10:32 AM
monitoring
We have stopped getting errors from Apple Store Kit 2 and the service is operational. We will continue monitoring all the systems.
Jul 7, 11:40 AM
investigating
We are getting 5xx errors when calling Apple Store Kit 2 to validate receipts. We have enabled mitigations to keep customer purchases uninterrupted and we are investigating the issue.
Jul 7, 10:32 AM
June 2026
App Store Connect outage
Started: Jun 23, 5:10 PM
monitoring
App Store Connect is experiencing degraded performance. Our users may experience issues when handling their app store products on the dashboard or on MCP. This does not impact purchases.
Jun 23, 7:50 PM
identified
App Store Connect is experiencing an outage that affects some users. Our users may experience issues when handling their app store products on the dashboard or on MCP.
Jun 23, 5:10 PM
Paywall Charts: Conversions not being attributed
Started: Jun 22, 6:32 PM
monitoring
We have deployed a fix for this issue and are currently backfilling the affected data. New conversions are being attributed correctly. We will continue monitoring the backfill process and will resolve this incident once all historical data has been restored.
Jun 23, 8:39 AM
identified
Conversions in the Paywalls Charts are currently not being attributed. We've identified the issue and are working to resolve it. We'll keep this incident open until the issue has been fixed & data has been corrected.
Jun 22, 6:32 PM
Delays in receipt refresh processing
Started: Jun 21, 10:23 PM
identified
We're observing delays in our background Apple receipt-refresh processing, which may cause some subscription statuses to update later than usual. New purchases, webhooks, and API requests are processing normally.
Our team is working on it.
Jun 21, 10:23 PM
Rico unavailable
Started: Jun 16, 5:35 PM
monitoring
The outage was caused by an underlying service provider issue, which seems to have been resolved. We are monitoring the situation.
Jun 16, 5:43 PM
investigating
We are continuing to investigate this issue.
Jun 16, 5:38 PM
investigating
Our AI assistant Rico is currently unavailable. We are investigating.
Jun 16, 5:35 PM
Automatic paywall translations unavailable
Started: Jun 12, 6:38 AM
identified
We are currently investigating an issue affecting automatic translations in the Paywall editor.
Customers may be unable to generate new paywall translations from the dashboard. Existing paywall translations are not affected.
We have identified the likely cause as a breaking change in one of our translation provider dependencies and are working on updating our integration.
Jun 12, 6:38 AM
May 2026
Elevated Google Play API Error Rate
Started: May 29, 3:45 PM
monitoring
Google Play API started returning some new, undocumented error responses for a subset of subscriptions over the last few hours. Our investigation revealed that the vast majority of them are associated with purchases that expired a long time ago. This means that no new purchases are being blocked, but API requests were still impacted by these unexpected errors.
We have implemented suppression for these errors when we can programmatically confirm that they refer to long-expired purchases. This...
May 29, 7:38 PM
investigating
We are observing elevated error rates from the Google Play API. This might prevent some user's entitlements from being granted after purchase. We're working on a mitigation to unlock these customers.
May 29, 3:45 PM
Increased error rate when fetching subscriber information
Started: May 25, 3:57 PM
identified
We are experiencing an increased error rate when fetching subscriber information coming from an incorrect cache. We are currently working on a fix.
May 25, 3:57 PM
Delayed Charts v3 Data
Started: May 12, 4:01 AM
investigating
We're investigating an issue where charts v3 data is delayed
May 12, 4:01 AM
Increased API error rates due to reduced service capacity.
Started: May 8, 12:51 AM
monitoring
We are fully recovered now. We'll leave this incident open until our cloud provider confirms a full recovery.
May 8, 1:22 AM
identified
We are starting to see some recovery. The underlying incident on our cloud provider is still not resolved, but metrics look good on our end. We are continuing to monitor.
May 8, 1:15 AM
investigating
We are continuing to investigate this issue.
May 8, 12:52 AM
investigating
We are currently investigating elevated API error rates caused by reduced service capacity.
Some end users may experience intermittent issues when making purchases or restoring subscriptions. Subscription activations may also be delayed temporarily. Most requests will continue to succeed, and affected transactions will automatically recover once service is restored.
This issue is impacting RevenueCat API requests across iOS, Android, and Web platforms. Analytics processing and exports may a...
May 8, 12:51 AM
March 2026
ARR/MRR charts are incorrect for some users
Started: Mar 31, 9:59 AM
identified
We have identified a problem affecting the Play Store which results in inflated MRR/ARR numbers for Charts v3. We have identified the problem and we are working on a fix.
Mar 31, 9:59 AM