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94.7%of 38 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
93.3%
30
2
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 3Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
We’re observing a drop in the rate of Google Play Pub-Sub notifications, and most purchases are currently failing. You may also notice delays in event delivery. Google has acknowledged the issue and we’re monitoring the situation.
investigating
We’re observing a drop of the rate in Google Play pub-sub notifications. You may notice delay in the delivery of events. We are investigating.
Apple partial outage: intermittent errors while processing purchases
Apple has reported that the issue is now resolved, and we’re also seeing error rates return to normal. We’ll keep monitoring.
identified
We’re seeing an increased rate of errors when communicating with Apple’s backend services. This is resulting in some HTTP 522 responses from our receipts endpoint. We’ve enabled mitigations to minimize the impact on RevenueCat customers, and no purchases are currently being blocked as a result.
We’ll continue monitoring the issue and update this thread.
Legacy Incident Archive
22 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
August 2026
Elevated error rates on RevenueCat APIs
majorSource not attested
Last archived state: resolved
View archived record details
identified
We have rolled out a fix and are seeing early signs of improvement.
investigating
We are currently investigating elevated error rates and latency across multiple of our APIs
Webhook delivery is delayed
Source not attested
Last archived state: resolved
View archived record details
monitoring
Webhook delivery latency is back down to normal levels.
identified
We are seeing increased latency on webhook delivery and are working to mitigate
Rico is having issues
criticalSource not attested
Last archived state: resolved
View archived record details
monitoring
Our upstream AI inference provider has recovered, and Rico is now operating normally. We're continuing to monitor closely to confirm full stability before marking this resolved.
We will provide a final update shortly.
identified
We've identified the issue: an outage with one of our upstream AI inference providers is causing Rico to fail. This is an external dependency issue, and we are actively monitoring the provider's status and working on mitigation options.
We will post another update as soon as we have more information.
investigating
We are currently investigating a complete outage affecting Rico. All requests to the service are failing at this time.
We will provide an update as soon as we have more information.
App Store Connect undergoing maintenance by Apple
Source not attested
Last archived state: resolved
View archived record details
monitoring
Apple has scheduled a maintenance window of App Store Connect on Saturday 2026/08/08 between 12:30pm to 3:00pm UTC.
New and existing production purchases will be unaffected. Sandbox purchases might be affected.
We also expect some features in the RevenueCat Dashboard, such as importing products automatically from App Store Connect or auto-applying settings from App Store Connect, may not function correctly during this time window.
July 2026
Newly created apps error with "The key is not valid or is not compatible with the Bundle ID of your app"
minorSource not attested
Last archived state: resolved
View archived record details
identified
We're awaiting a fix from Apple.
Apple’s App Store Server API returns a 401 for Bundle IDs registered on or after 24 July. The same key works against older Bundle IDs in the same account, and we have reproduced this directly against Apple’s API. The failure happens before any RevenueCat logic.
For affected apps, the “Credentials need attention” warning is not accurate. Your key is almost certainly correct. Regenerating the key, re registering the Bundle ID or recreating the app wil...
investigating
Developers setting up a newly created app may see "Credentials need attention" for their In App Purchase key. This is caused by Apple's App Store Server API rejecting recently registered Bundle IDs. Existing apps are unaffected, and we have reported it to Apple.
Regenerating the key does not resolve it.
Problems connecting to Apple services
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
We are continuing to replay impacted receipts. This does not impact customers that made purchases during the outage window as the temporary entitlement granted by RevenueCat will ensure a seamless transition.
This incident will be closed out once all the purchases have been replayed.
monitoring
Apple's Receipt Server is back up
We're replaying purchases
Temporary entitlements will either turn into 'real' purchases, or will expire, and related webhook and intergation events for the duration of the outage will start coming through
monitoring
We're monitoring the Receipt Server for recovery
Because we're unable to validate new purchases with the store, we're granting new users a short-term entitlement (at most 24 hours). This prevents customers from being denied access during exceptional situations, such as partial app store outages
After connectivity is restored, if validation succeeds, expect a regular initial purchase. If validation fails, the temporary entitlements will expire
identified
Apple have acknowledged problems with multiple services. We will keep granting short-lived, temporary entitlements until the problem is resolved. Once the error rate returns to normal, we will disable this mitigation and revalidate the affected purchases.
investigating
We are investigating errors with Apple's services. We have enabled a temporary fallback mechanism that should provide limited functionality.
Apple Store Kit 2 elevated error rates
majorSource not attested
Last archived state: resolved
View archived record details
investigating
We are getting 5xx errors when calling Apple Store Kit 2 to validate receipts. We have enabled mitigations to keep customer purchases uninterrupted and we are investigating the issue.
App Store Connect degraded performance
minorSource not attested
Last archived state: resolved
View archived record details
identified
App Store Connect is experiencing slow response times, which may affect some users. They may encounter delays or issues when managing App Store products in the dashboard or through MCP.
investigating
App Store Connect is experiencing slow response times, which may affect some users. They may encounter delays or issues when managing App Store products in the dashboard or through MCP.
Cannot connect new Stripe accounts without creating a Stripe Project through the CLI
Source not attested
Last archived state: resolved
View archived record details
investigating
The Stripe Marketplace page for the RevenueCat app doesn't show anymore the Install button to install it in the Stripe account. This makes it impossible to install the RevenueCat app in new accounts from the Marketplace page.
No existing Stripe connection is affected.
Connecting new Stripe accounts to RevenueCat is only possible by using the new Stripe Projects integration through the Stripe cli at the moment.
We are working with Stripe to restore the Install CTA button in the marketplace ...
Some users unable to login via single-sign-on (SSO)
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
Our SSO provider has identified the cause of the elevated error rates and implemented a fix. We are seeing sign-in and session errors decrease as the service recovers.
Some customers using Single Sign-On may still experience intermittent difficulty signing in to the RevenueCat dashboard or may have their existing sessions interrupted. This issue remains limited to organizations with SSO configured.
We are continuing to monitor the recovery and will provide another update once the issue is f...
investigating
SSO sign-ins and sessions are experiencing degraded performance
Customers using Single Sign-On may have difficulty signing in to the RevenueCat dashboard or may have their existing sessions interrupted.
This issue only affects organizations with SSO configured. RevenueCat SDKs, purchases, subscriptions, entitlements, APIs, analytics, and data exports are unaffected.
The issue is caused by degraded performance from our SSO provider. We are monitoring the situation and will provide another u...
