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Building verified history12 of 24 verified daily observations collected. A percentage will appear after the minimum coverage threshold is met.
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Recorded Daily Status (Last 91 Days)
Jul 2Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Incident History
No source-attested incident records are available for the current collector history. Older legacy archive records remain available below.
Legacy Incident Archive
15 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
July 2026
Ford NA GECHUB Prod outage | 8th July 2026
majorSource not attested
Last archived state: resolved
View archived record details
investigating
Ford Na GECHUB connection is down since 2:08 am BST. We are investigating it with the FORD team currently.
June 2026
US Prod: Bugfix to SRM 6.6.5
Source not attested
Last archived state: resolved
View archived record details
investigating
Dear Users,
Please be advised that the SRM system will be unavailable due to a bugfix release (6.6.5) on Friday, June 12, 2026, from 07:00 AM to 09:00 PM CEST / 12:00 PM (June 11th) to 2:00 AM (EST) .The downtime is expected to last approximately 2 hours.
EU Prod: Bugfix to SRM 6.6.5
Source not attested
Last archived state: resolved
View archived record details
investigating
Dear Users,
Please be advised that the SRM system will be unavailable due to a bugfix release (6.6.5) on Friday, June 12, 2026, from 17:00 PM – 19:00 PM CEST . The downtime is expected to last approximately 2 hours.
Ford GEC Hub NA Prod
Source not attested
Last archived state: resolved
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investigating
We are currently investigating this issue.
Sterling Commerce AS2
Source not attested
Last archived state: resolved
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investigating
We are currently investigating the issue.
SRM US NonProd: Bugfix to SRM 6.6.5
Source not attested
Last archived state: resolved
View archived record details
investigating
Dear Users,
Please be advised that the SRM system will be unavailable due to a bugfix release (6.6.5) on Tuesday, June 09, 2026, from 10:00 AM to 12:00 PM CEST (3:00 AM to 5:00 AM EST). The downtime is expected to last approximately 2 hours. We kindly request that you save any unsaved entries prior to this maintenance window. Thank you for your understanding.
Please note: The non-prod release for this bugfix is currently planned for Tuesday, June 09, 2026, from 10:00 AM to 12:00 PM CET (3:...
May 2026
Issues accessing QAD Support
Source not attested
Last archived state: resolved
View archived record details
monitoring
Issue has been resolved. It's been monitored.
investigating
Customers are reporting issues when login in QAD Support. It is under investigation.
QCE - Connectivity issue with Sterling Commerce AS2
majorSource not attested
Last archived state: resolved
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investigating
We are continuing to investigate this issue.
investigating
We are currently investigating this issue.
EU Prod: Bugfix to SRM 6.6.4
Source not attested
Last archived state: resolved
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investigating
Dear Users,
Please be advised that the SRM system will be unavailable due to a bugfix release (6.6.4) on Tuesday, May 19, 2026, from 17:00 PM – 19:00 PM CEST . The downtime is expected to last approximately 2 hours.
US Prod: Bugfix to SRM 6.6.4
Source not attested
Last archived state: resolved
View archived record details
investigating
Dear Users,
Please be advised that the SRM system will be unavailable due to a bugfix release (6.6.4) on Tuesday, May 19, 2026, from 10:00 AM to 11:30 AM CEST / 3:00 AM to 4:30 AM (EST) .The downtime is expected to last approximately 1 hour 30 mins.