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92.1%of 38 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
90%
30
3
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 3Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently investigating the issue.
Legacy Incident Archive
5 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
August 2026
PushOwl is unavailable
criticalSource not attested
Last archived state: resolved
View archived record details
Database
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently investigating the issue.
June 2026
Elevated errors and delayed processing
criticalSource not attested
Last archived state: resolved
View archived record details
investigating
We are continuing to investigate this issue.
investigating
We’re experiencing elevated errors on the PushOwl dashboard and API, along with delays in background processing (such as notifications, automations, and order/event syncs).
We’ve identified the cause as an issue with one of our infrastructure components and are working with our provider to restore full service as quickly as possible.
Background tasks are safely queued and will be processed automatically once service is restored no data is being lost. Some actions in the dashboard may fa...
Elevated API Errors
criticalSource not attested
Last archived state: resolved
View archived record details
investigating
We're experiencing an elevated level of API errors and are currently looking into the issue.
Shopify API Outage
majorSource not attested
Last archived state: resolved
View archived record details
identified
Customers attempting to create a new Shopify integration or perform actions that rely on the Shopify API may encounter errors. Additionally, customers with existing Shopify integrations could experience delays in data synchronization.
The disruption is related to a partial outage affecting an upstream service. Our team is actively monitoring the incident.
For updates on the upstream service incident, please refer to Shopify’s status page:
https://www.shopifystatus.com/
We will continue ...
identified
We have identified the root cause (Shopify API outage) of the issue and are beginning to see signs of recovery. Our team continues to closely monitor the situation and will provide another update as soon as more information becomes available.
April 2026
Service disruption affecting PushOwl dashboard and notifications
criticalSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
identified
We are continuing to work on a fix for this issue.
identified
We are currently experiencing a service disruption caused by an issue with our cloud infrastructure provider. As a result, the PushOwl dashboard, campaign sending, and automation workflows may be unavailable or delayed.
Our team is actively working with our infrastructure provider to restore service as quickly as possible. We will share updates here every 30–60 minutes until the issue is resolved.
We sincerely apologize for the inconvenience.
