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94.6%of 37 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
96.6%
29
1
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 3Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Incident History
No source-attested incident records are available for the current collector history. Older legacy archive records remain available below.
Legacy Incident Archive
3 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
August 2026
Unexpected outage and degraded performance
criticalSource not attested
Last archived state: resolved
View archived record details
WebMobile and APIFeeds
monitoring
The web application and mobile apps are now back up and running, though they are running slightly slower than usual. You may also experience a delay in transactions being imported from bank feeds - we expect it'll take around 5 minutes for new transactions to appear after a sync, for the next 30 minutes or so. More updates will be posted here when we have more information, we appreciate all your patience!
identified
We've identified the issue as a database node which was causing the poor performance. A fix has been applied, and things are starting to return to normal. More information will be incoming soon, thanks for your patience here.
investigating
Unfortunately, PocketSmith is unavailable right now due to poor performance. This is due to an unexpected issue - we're working on the situation right now to identify what has impacted the application. We're sorry for the issue here, we'll update with more information as soon as it comes to hand.
Unexpected outage and slow performance
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
The web application and mobile apps continue to be stable. However, after a bank feed sync, there will be a 15-20 minute delay to get your transactions imported into PocketSmith. This delay is likely to continue for the next few hours, and we'll update here as progress is made on reducing this delay. Thanks for your patience.
identified
The web application and mobile apps are now back up and running, however you may experience a delay in transactions being imported from bank feeds, for the next 30 minutes or so. Will continue to update here as things evolve, appreciate your patience!
identified
We're applying mitigation measures now, and hope to have the web application and mobile apps available again soon. Will provide more updates soon.
investigating
PocketSmith is mostly unavailable right now, due to an unexpected issue. We're working on the situation and should be back up and running soon. Apologies for the issue, we'll post here again with news as it comes to hand.
April 2026
Delay in feed syncing and transaction imports
minorSource not attested
Last archived state: resolved
View archived record details
identified
Current estimates indicate that everything will be back to normal in about 8 hours, but feed transaction syncing will continue to be delayed until then. Thanks for your continued patience, we’re continuing to monitor and will update again when we have more information.
identified
We're currently working on an issue that is delaying syncing and transaction imports from Feeds into PocketSmith. As a result, new transactions available from a feed may take longer than usual to show in PocketSmith.
Apologies for the inconvenience; we'll provide timing updates as they become available.
