New AI Incident Response, Multi-Region Agents, and Custom-Domain Status Pages, May 2026
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Plivo Outage History

Uptime record, past incidents, and downtime history for Plivo.

Checking current status...
87.9% uptime over 91 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✗

90-Day Trend

Apr 11Jul 9

Monthly Uptime

Month Uptime Days Tracked Days with Issues
July 2026 88.9% 9 1
June 2026 90% 30 3
May 2026 80.6% 31 6
April 2026 95.2% 21 1

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 91 Days)

Apr 10 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

July 2026
Outbound Call Failures

Started: Jul 2, 1:40 PM

monitoring
A fix has been implemented and we are monitoring the results.
Jul 2, 1:45 PM
investigating
Dear Valued Customer, We are currently experiencing a full outbound call outage. Our team is actively engaged and working to identify the root cause and restore service as quickly as possible. We will share our next update within 30 minutes, or sooner if there is a material change. For urgent concerns, please contact Plivo Support: https://support.plivo.com/hc/en-us
Jul 2, 1:40 PM
June 2026
Outbound Call Failures for Specific 9180 Caller IDs
major

Started: Jun 30, 8:00 AM

monitoring
A fix has been implemented and we are monitoring the results.
Jun 30, 9:38 AM
investigating
Dear Valued Customer, We are observing outbound call failures in the India region. Calls from 9180 caller IDs are impacted. All other services are operating normally. We are working with out carrier partners to restore the service.
Jun 30, 8:00 AM
Call Failures in US and India regions
major

Started: Jun 19, 1:01 PM

monitoring
A fix has been implemented and we are monitoring the results.
Jun 19, 1:27 PM
investigating
Dear Valued Customer, We are experiencing call failures in the India and US region.
Jun 19, 1:01 PM
WhatsApp Business API — Elevated Errors and Delays

Started: Jun 12, 4:30 PM

monitoring
Dear Valued Customer, We are aware of elevated error rates and message delays affecting WhatsApp messaging on the Plivo platform. This is caused by an ongoing disruption with WhatsApp's Cloud API, part of a broad Meta platform outage currently affecting multiple Meta services. The issue originates upstream at Meta and is not specific to Plivo's infrastructure. Impact: Messages sent to or received from WhatsApp recipients may be delayed or fail during this window. Plivo's other services (Voi...
Jun 12, 4:30 PM
Intermittent Outbound call failures in India region for 9180 series
minor

Started: Jun 12, 5:21 AM

investigating
Dear Valued Customer, We are observing intermittent outbound call failures in the India region. Calls from specific series of 9180 Caller IDs are impacted. All other services are operating normally. We are working with our carrier partner to resolve this
Jun 12, 5:21 AM
March 2026
Missing Web hook Events for Voice Calls in India Region
minor

Started: Mar 28, 1:23 PM

identified
Issue has been identified. Fix is being implemented.
Mar 28, 2:13 PM
investigating
Some webhook events for voice calls are not being generated in the India region. We are actively investigating and working to resolve this as quickly as possible. Updates will be provided as they become available.
Mar 28, 1:23 PM